For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Hobbies & Crafts

FASHION LAB

Claimed

102 reviews

3.4102 reviews
Write a review

About FASHION LAB

Data updated
Website
alessandrovasini.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Replies to negative
8% (3/40)
Do you own FASHION LAB? Claim this profile for free and start replying to reviews.

About this business

Fashion Design

Written by the business, not verified by us.

Is FASHION LAB legit?

FASHION LAB (alessandrovasini.com) has a 3.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 39% give 1 star; The business has replied to 8% of negative reviews. Last updated 2026-10-24.

What people say

Amazing boots!!!

Just received my boots from Alessandro Vasini. They got my attention because a friend of mine got one pair from this brand and she was so happy with the quality. She was right. Sooo good! Beautiful! Ordered the Alison in tobacco suede and they are really cool boots to wear for any occasion. I find them very comfortable as well. My friend had to wait a couple of weeks but my order arrived really quick and the size was perfect.

DONT ORDER FROM THEM

Ordered the boots, they arrived, lovely boots and good quality - but they didnt fit. Took weeks to get anyone to respond with return details. Finally I received a return label. Not a word from the company. 6 weeks have passed. I have activated a dispute with my cc company. They seem like a bogus set up to me

Perfect boots

Just received my purchase, the Janis boots in patent leather. Quality exceeds my expectations, it seems really well made. I think these boots will be my new favorite, with a perfect height at 3 inch heel and a very nice shape. Love the clean look of the design and is very elegant. The leather is very nice and soft. Fit true to size compared to other European brands. I have the same size with other Italian shoes. Very nice discovery… Happy new customer!

HORRIBLE CUSTOMER SERVICE

Have contacted via email and Instagram via DM numerous times and no response. Ordered on 8th and they never shipped. I asked to cancel my order because it never arrived before Christmas as promised on their site and no response. Had to leave comments on their recent posts and they proceeded to delete. After leaving a comment a couple more times they then responded on the thread asking to “DM” and still nothing. They are the worst. I am currently filing a dispute to get this resolved because of their lack of attention and customer service. They’re horrible and will never order from them again.

Reply from FASHION LAB2024-02-08

We apologize for this bad experience. Our boots always require longer than usual processing time and recently some unexpected delays occurred. It is not always the case so hope we will have another opportunity to deliver one of our popular boots.

Amazing experience! I love my Alessandro Vasini

Alessandro Vasini's shoes blend sophistication with a casual vibe, embodying prompt service through swift delivery. Exemplifying impeccable craftsmanship, the shoes harmoniously fuse comfort and style. Customer service showcases expertise in determining precise sizing requirements with skill. Great experience! ❤👞

HIGH-END QUALITY AND THE BEST CUSTOMER EXPERIENCE AROUND !!

The perfect customer service coupled with quick delivery shipping made for an amazing shopping experience. I would have never thought that this company being as luxurious as it is, would care so much about their customer's wants and needs. While looking through their website, I stumbled upon 3-4 different pairs of boots that I was contemplating on buying, but was unsure of which one suits me the best. Finally I decided to go with the "Texas Boot" pair and was perplexed by its comfort, style, and high-end quality. If there's anywhere to shop for exquisite, model-like clothing and be treated not just as any regular customer, but as a member of a family, it's at Alessandro Vasini.

Stylish Comfort and Seamless Experience with Alessandro Vasini High Heel Boots

I am thrilled with my recent purchase of Alessandro Vasini high heeled ankle boots! The quality and comfort of these boots are unparalleled. The craftsmanship is top-notch, and the materials used are stylish and incredibly comfortable. My shopping experience with Alessandro Vasini was a breeze. Navigating their website was easy, and the detailed product information helped me make an informed decision. The customer service team was exceptionally helpful in guiding me to the perfect size, ensuring a snug and comfortable fit. What impressed me the most was the swift delivery, just in time for the holidays. The boots arrived in impeccable condition, and I couldn't be happier with the overall experience. I wholeheartedly recommend Alessandro Vasini – from their high-quality products to their excellent customer service, they've won me over. Ready to rock my new boots with confidence!

JONAS LEATHER JACKET

JONAS LEATHER JACKET My favorite leather jacket! Already got a few boots from this brand from previous purchases and now I just received my first leather jackets from AV. Purchased the Jonas aviator leather jacket which i literally love. The jacket is thick and padded, perfect for cold weather, But the leather is very soft and makes it very comfortable to wear at the same time. It is a slim fit which for me was perfect, as that’s the way I like to wear leather jackets, but if you need to put thick sweaters or if you like a more relaxed fit, you might want to consider sizing up. Very pleased with the quality and especially love the way it fits.

I needed a good pair of boots for this…

I needed a good pair of boots for this season and I finally bought them…. First time I heard about the brand was on GQ Magazine and I’ve been wanting to get it, so I did and this will be just the first pair. Forget about my sneakers these boots are way more comfortable than them. Getting the second pair for New Year’s eve party.

Walk Away from this Company

This was a terrible experience with this company. Communication is terrible, the shipping time is awful, and when there is an issue no one responds to you, when they do its a challenge to accomplish a task. It's unfortunate, I think they are an EU-based company trying to sell in the US market without a lot of infrastructure. I would hold off on any purchase from them until they get their act together.

I made the best acquisition when I…

I made the best acquisition when I bought my daughter some boots designed by Alessandro Vassini. The design and quality are unmatched, so much so that I will be buying some for myself. They are definitely the best gift for this Christmas. In my family everyone loved its style and impeccable design.

My new Alessandro Vasini's Texas…

My new Alessandro Vasini's Texas Harness in black, boots is just perfection for my many western eclectic looks this winter. The leather texture is exquisite and comfortable as his timeless design. The shipping was faster than my boots in my feet. Ready to go out.

Omg!!

Impressed with the shipping speed of my favorite boots! I ordered them and received them in record time, well before my expected delivery date. The efficient process from purchase to doorstep exceeded my expectations. Kudos to the speedy service, making the whole experience even more enjoyable. A reliable and prompt delivery that adds to the overall satisfaction of owning these fantastic boots.

I was looking for a unique pair of…

I was looking for a unique pair of boots with flair, style and high quality and finally found them. I chose the Texas Harness boots in Brown, they arrived in perfect condition in his sturdy black box via UPS, in just few days. The proudly made in Italy on the leather soles reveal a beautiful artisan work. The design and comfort together in a pair of boots is just all I want. The Texas Harness by Alessandro Vasini is really a must. John Lyman

Finally got my hands on these boots…

Finally got my hands on these boots I've been eyeing for ages, and they're everything I hoped for. The fit is perfect, and the quality is top-notch. They're stylish yet durable – definitely worth the wait. Now that I will get back home in a few days, Im ready to rock them during Winter time!

People also looked at