Alien Gear Holsters

Awesome customer service and awesome…

Awesome customer service and awesome company

Outstanding

The holster, after much research, looked like the proper fit and orientation for proper carry and draw. After the holster was received, my research was confirmed. Plus it's extremely comfortable. Retention is great and draw unrestricted. Bonus, as delivered need zero, zero alterations to fit. Kismet?

Very sturdy holster

Very sturdy holster. Fits my belt perfectly with room to adjust.

The product was good quality and was…

The product was good quality and was delivered when promised.

Excellent product and excellent…

Excellent product and excellent customer service after the fact. Incorrectly ordered the wrong holster for my model (my mistake) and they exchanged it no questions asked. Correct IWB model is a perfect fit for my handgun w/red dot.

Easy to find your item

The website is easy to use and find what is needed. Good communication throughout ordering and shipping.

You get what you pay for

I’ll stick with more well Known holsters, at least they won’t sit in the drawer. Not comfortable, cheap plastic, and belt holster has a super big round clip for whatever the reason.

Bad ergonomics, non functional retention

1.) The retention release lever on the side of my holster was too far away for my thumb to activate it. 2.) It didn't matter that the retention release lever could not be activated by myself due to the retention NOT LOCKING IN my Glock as advertised. 3.) when I attempted to exchange parts to assist another officer with his Alien Gear holster damage we found that the parts were not interchangeable. 4.) I am not using it in any way because I found it uncomfortable.

The photon holster with side magazine…

The photon holster with side magazine attachment was uncomfortable.

Came on time and fits great IWB…

Came on time and fits great IWB holster!!

At first I thought it was confusing…

At first I thought it was confusing then I played with it and now I find it easy to switch between the different carries what ever the situation iwb,owb,& aiwb. Not to mention the difference clips choice the carry choice the correct clip. Bravo thanks, now make it for the Smith and Wesson shield ez 30 super carry

Fits like a glove!

Great products

Great products, high quality, very comfortable, great customer service.

Strongsuit gloves!

First class new product: Strongsuit gloves! Website is easy to use. My only complaint is the shipping. The time from ordering to receipt of the product is way too long. It took over a week to receive the shipment.

Decent Product, But Transparency Needs Improvement!

** Update I contacted Alien Gear after waiting a week of business days since my order was placed and still no update, and was informed it was a 4 month waiting period and thus told them to just cancel my order. They mention nothing about this other than the holsters are "made to order"... I also read some of the reviews from their physical location on Google Maps and they state you can go into the store and have your holster made the same day! This sucks for us who live farther away from their retail location, as we not only have to wait for the people who ordered ahead of us to get their stuff, but we also have to wait for people going in the same day and skipping the line - this defeats the whole purpose of ordering and having a made to order wait time in my opinion. This is sad to see for a company that is all American Made, but I will have to give my business elsewhere, to a company that actually stocks their products like Safariland, even if it means the product is assembled in Mexico... I was trying to do the right thing and help other Americans out, but that wait time and walk in system they have going on is absurd to say the least. ** I saw many positive reviews of the company’s products, so I decided to buy their new LVL 3 Rapid Force Duty holster. I chose the matte black option from their available colors and configurations. Later, I discovered that the tan version is IR neutral, a detail not mentioned on the product page but found in their blog. This feature is important for some military and law enforcement units and should be highlighted. I contacted the company and received a prompt response, but they informed me that I couldn't simply swap the color without canceling and reordering. They acknowledged the missing IR neutral information and promised to forward it to their IT team. It's frustrating to have to search extensively for such crucial details, especially when competitors like Safariland clearly state this information. Additionally, the cart shows a "10,000 day repair period," which is actually a placeholder. The real warranty is three years, buried on their website. Overall, my experience was okay, but the company should be more transparent with product information to make ordering easier, especially for agencies. Despite this, I trust the quality of the holster based on reviews and testing I've seen, and I will evaluate it myself once it arrives.

Love Alien Gear!

Love Alien Gear! These products cease to amaze me. Never a problem and the gear is dummy proof!

Swivel drop leg holster

The package was one time and not damaged. The drop leg jig itself is awesome [5/5]. The holster could be better (5" 1911) but it works perfectly [4.7/5]. I didn't get the hat that was supposed to be free with the purchase might have been my mistake [3/5]. Overall set up look [5/5].

The pistol got stuck in the holster…

The pistol got stuck in the holster twice. I had to take the holster apart to remove it. I tried adjusting the tension per instructions and it didn't help. The release lever would not release consistently. Perhaps I received a defective holster but because of my experience I will not trust or recommend this holster to anyone.

Excellent customer service

Excellent customer service. Loved the comfort of my holster. I can not express how good the customer service is.

The holster did not fit the gun

The holster did not fit the gun. I bought a p365xl with no modifications, and the holster did not fit. The sights that came with the gun did not fit into the holster.