Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.
Written by the business, not verified by us.Alleviate Tax (alleviatetax.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, professional, and patient when guiding individuals step-by-step through complicated tax situations. Consumers truly appreciate the personalized support, noting that representatives listen carefully, show genuine empathy, and successfully ease their anxiety throughout the entire resolution process. Some people were dissatisfied with communication, mentioning that it was quite hard to get hold of representatives or receive timely callbacks. A few reviewers also noted that phone messages were frequently left unreturned, leading to frustrating delays and unhelpful service when trying to get updates.
Auto-generated from all reviews of this business. For reference only.Working with Emily Presa was an absolute pleasure. She is an excellent professional who also sincerely cares for the persons she is interacting with. Part of her professionalism is that she is very quick to respond to email correspondences and phone calls. If possible, I would give her a higher rating than 5 stars.
My experience with this company was outstanding, Emily helped me with everything and I am so happy and relieved right now. Thank you so much Emily
Owen was very helpful and well spoken he helped me being a young 23 year old who is uneducated in tax industry understand the importance and process that Aliviate tax could do for me and helped me start resolving my tax debt with the IRS immediately!
First of all let me say when you're in this type of situation it causes so many issues. It affects your life each and every day. You try to live your life , maybe, pretending that it doesn't exist. You live in fear. You live in shame. It affects your health , your relationships, you are afraid to check your mailbox, fear at work . So I googled help. Alleviate was voted top in their field for 2026. I had a young man contact me named TREVOR LOFGREN, by text within minutes. We set up a call for the following morning . I was anxious.....I was scared.....no sleep . I was on pins and needles x 100. TREVOR was first of all kind. He was empathetic. He listened, but most importantly he heard me. This is not something you can just talk about openly. You're living with this terrible secret that weighs on you every day. I felt as if TREVOR held my hand although he was miles away from me. He cared , he understood, and he felt my pain. If you find yourself in a situation similar to mine. Don't think twice , don't be embarrassed or ashamed , don't think you're alone. Please, see my review and get help for what you're facing. TREVOR LOFGREN can be your lighthouse in the darkest sea. He will throw you a rope and save you from drowning in a sea of shame , guilt, and dread. I am grateful and so so fortunate he reached out to me. I got the best possible person I couldn't have hand picked better.
I worked with Keven Martinez, and he was very helpful and he was very informative and asked me all the relative questions concerning my difficulties helping me to understand the process. I really appreciated him and I look forward to working with him and the company to resolve these issues as I am over my head and I need people like you on my side people like Keven Martinez I give him an A+ plus plus
I can’t believe the incredible patience and skill at communicating that Kevin Martinez provided with my situation. He demonstrated so much empathy and compassion for such a difficult situation for me. I am very appreciative that I got such a a wonderful professional! Ginny T
It took a while, but the outcome was great.
Thank you so very much for the team of Alleviate Tax especially Bryan Rodriguez I really appreciate it so much thank you 🙏🙏🙏
I have been working with Jack. This has been a great experience and I have really appreciated the time and effort spent explaining the process and his ability to calm my anxiety about my situation. I am excited to get this process going and finally get rid of this weight and guilt I have been feeling.
They robbed me blindly of $4200 and did not help me but at first after they took all my info said they can help me. They made me pay $600 up front then made me take a loan out for $5600 with this financial company that I had to pay $185 mthly. At the end the only final decision was to pay irs a higher monthly payment $350 than my original payment plan of $250 that I had with the IRS. IRS minimum payment was $330 but they give me a break to pay $250. Then the financial loan another $185 a month so my monthly payment would be $535 total. They are a big joke. Karina was no help it was like talking to a robot. IRS didn’t even reduce any amounts I ended up owing irs more now than before hiring them, because I was told by them I didn’t need to pay anything since they will be working on my case and so interested was accrued. They will rob you blindly and just take your money. I tried to get some of my money back but was told no I even thought of taking them to small claims court which I should, they should be reported to bbb for taking advantage of me, knowing I am single senior citizen 69 years old and retired living on a fixed income. I still have to pay a mortgage and all my bills on my own.
Gabriella Martinez has been a pleasure to work with. She's been very patient and helpful.
Emily was very kind and helpful the whole way. Made very comfortable.
Great engagement Kabrina & MIchael Communication flowed smoothly productive quick, and goal oriented very efficient call I give Kabrina Gonzales at alleviate tax a score of 1,000,001 sincerely M A Ramirez
I was totally disasstified about the help I got, I paid 495.00 from my social security disability and they offered me a monthly payment plan for 685.00 a month what a joke. I explained how I ended up with my tax problems and they only cared about taking my 495.00 and kept hounding me,than they tried to get 195.00 as a discount. They also did a hard credit score check and now my credit score has freaking gone down as I'm trying to get my credit score back to a decent standing!I'm going to say Manny was not helpful seemed to just want more money and all I can say is what a joke!!!
We have been dealing with Maria Sanchez at Alleviate. She has been amazing. She’s been compassionate caring answered all my questions returns my calls and is navigating me through these difficult times my family and I greatly appreciate all she’s done for us. I think this lady needs a raise and a promotion and eventually should be the CEO of the company. Thanks again Maria for all you’ve done for us.
Saray couldn't have reached out at a better time. 🙏 I was on a emotional rollercoaster ride with my delinquent taxes, and I wanted off that ride. Saray pulled me off that ride and left my taxes on the rollercoaster. Saray became my favorite savior after that. 🙏 She was so comfortable, easy and understanding to talk to. Don't let her go. Amazing and thank you 🙏
Emily has been such a source of relief through this process. I was so overwhelmed and did not know where to go for help. She continuously followed up with me, answered all of my questions, and helped me through this process. I highly recommend working with her if you are having trouble with your taxes.
Professionalism from beginning to end. Gabriella was my most trusted adviser, didn't have to deal with a lot of people. As you may know it's stressful dealing with the IRS, but Alleviate Tax and most of all Gabriella made me comfortable through the process. Don't wait, call them you won't be sorry. Many thanks...
The straight forward information, professional yet empathetic. Better than what I was expecting. Listened, came up with a plan, and relayed information so I could understand every step
After speaking with Alex for nearly two hours and his saying he understands my situation, after all of that he then says for them to take on my case its $495.00 today. Then he says the contract say after they investigate everything then they will work out a payment plan with me. NO matter what I'm paying money out of pocket to get their services. After explaining my financial situations to Alex. This is his text message to me when I hanged up on him. Somehow, we got disconnected!! I told him no I hanged up on you I will work it on my own. Sure, we can make more affordable on your behalf, or sure you can try. And where has that led you through out these years. He also said I just spent 4 hours on the phone with you???All this time writing this review his texting me I told him go look at your review.
107 reviews matching
