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Health & Medical

alliancehempco.com

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102 reviews

4.5102 reviews
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About alliancehempco.com

Data updated
Website
alliancehempco.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
75% (6/8)
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Is alliancehempco.com legit?

alliancehempco.com (alliancehempco.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 87% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 75% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

poor customer service please avoid.

poor customer service and reps dont have power to fix anything dont deal with this company if you want a successful business.

Reply from alliancehempco.com2022-08-16

Hi Brett, Unfortunately we don’t see what order # or which Sales Manager your experience is referring to. So we can’t respond appropriately. We can tell you that while we are not perfect & we are always open to suggestions for improvement. We absolutely take our customer service very seriously! We are always willing to make any issue right! We never want to see an unhappy customer. 🫤 This feedback does seem unusual, any problem brought to our Sales Managers attention, is immediately directed to us. We are in great communication with our Sales Managers, daily! Please reach out via email so we can make this experience right! [email protected] We hope we can change your ⭐️⭐️⭐️star experience with Alliance to ⭐️ ⭐️⭐️⭐️⭐️ stars. Cheers!

Not satisfied at all ordered some CBD…

Not satisfied at all ordered some CBD gummies and received capsules instead. Called left a message sent out an email and received a message saying they would be on the way and never received them 😠

Reply from alliancehempco.com2022-08-09

Hi Magaly, We took a look and we did in fact send a new corrected order! For privacy reason we are sending you an email with the shipping confirmation. We are so sorry you have not received the re shipped order as of yet. We understand how frustrating it is in the first place, we apologize for the mistake & the delayed second box. We hope when you receive the order that we can turn this 1 star review around 🫤. Sincerely, Alliance

All melted together and useless

Reply from alliancehempco.com2022-06-15

Hi Mark, We are extremely sorry to hear about this! Please do not hesitate to shoot us an email if there’s ever an order related issue. We will always fix it! With that being said, We’ve recently switched our formula of gummies to be very heat resistant. So melting in the summer will not be an issue any longer. We will ship a new order to you ASAP! We hope we can turn this review around! Sincerely, The Alliance Team

Great Product!

I can't express enough, how great these edibles are. They are the perfect balance, for when you want to unwind after a long day at work. They help me relax, but at the same time they don't knock me out after an hour like some other products. I would recommend these to anyone that is looking for a product that helps them relax and still be functional.

Order process is slow

Order process is slow, I sent a couple of emails to customer service asking for the status and took a long time ….. still haven’t received the confirmation and shipping information yet .

Reply from alliancehempco.com2022-04-26

Hi David, We are so sorry you’ve had a slow experience! We took a look at the emails. It looks like we received an email on Friday, after we closed for the day. We are responding to this message on Monday just before leaving the office. We understand the weekend made the response time seem unreasonable! We also wanted to let you know, your order also shipped and you were provided tracking information to the email on file. These can sometimes go to spam. We hope when you receive your order, your experience will change! Please reach out with anything we can help can you with. We appreciate the opportunity for improvement! We greatly appreciate your business. Sincerely, The Alliance team

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