Too much time taking for shipping stock…
Too much time taking for shipping stock items.
About AllPoints Foodservice Parts & Supplies
Data updated- Website
- allpointsfps.com
- Category
- Restaurants & Bars
- Location
- United States · Mt Prospect
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 60% (6/10)
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Is AllPoints Foodservice Parts & Supplies legit?
AllPoints Foodservice Parts & Supplies (allpointsfps.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great price
Great price. Great service.
Great customer service.
Good value, order portal needs improvement
Pricing is competitive. Your shipping packaging has improved over the past year. The number of characters allowed for the PO field is limiting. The PO we enter gets cut-off during shipping process. Need to respond to RMA and quote requests. Inconsistent. We should have the option to select shipping urgency (regular or express) from the online portal without having to call it in
Top Notch
Excellent inventory and service
Aableservice
I have been ordering from Allpoints from the beginning and I have always have had excellent customer service and support My sales representative Daniel Sanchez is always extremely helpful and his customer support is exceptional He is truly an asset to your organization
Reply from AllPoints Foodservice Parts & Supplies2023-09-05
Hi David - thank you for your review. We value your business and appreciate your kind words. This review will be passed on to Daniel and those above him to make sure that his hard work is recognized.
BAD SERVICE
BAD SERVICE! DO NOT BUY ON THIS SITE
Reply from AllPoints Foodservice Parts & Supplies2023-09-05
We are sorry to hear about your experience. In looking up your email we are unable to find any order processed with this address. We would like to discuss your order experience with you - please contact us at 800-332-2500 or reply back with an order number or an account number. Thank you AllPoints Customer Service Team.
always in stock at great prices!
Reply from AllPoints Foodservice Parts & Supplies2023-08-01
Thank you for choosing AllPoints as your partner in replacement parts. We’re proud to be a part of helping you do what you do best.
Website is user friendly
Website is user friendly, nine times out of ten you have the parts i need on hand.
Reply from AllPoints Foodservice Parts & Supplies2023-08-01
We appreciate your positive feedback! We strive to always have the parts our customers need. Thank you for choosing AllPoints.
Very good response
Very good response. quick action.
Reply from AllPoints Foodservice Parts & Supplies2023-07-05
Hi Mohamed! Thank you for your review, AllPoints strives to provide all of our customers with the parts they need as quick as possible.
Great customer service
Reply from AllPoints Foodservice Parts & Supplies2023-06-05
Thank you for your positive feedback. At AllPoints, we want to be there for all our customer's needs.
PO 173391
PO 173391 - the ease of ordering and confirming availability. Quick delivery as well .
Reply from AllPoints Foodservice Parts & Supplies2023-06-05
Thank you for the positive feedback! We work to always get our customers the parts they need fast, so it’s great to hear about experiences like yours. We appreciate your business.
Incredible customer service!
Reply from AllPoints Foodservice Parts & Supplies2023-06-06
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
Customer service is great
Customer service is great. Everyone is very nice and follow up is very quick.
Reply from AllPoints Foodservice Parts & Supplies2023-06-05
Thank you for the great feedback. We love helping people like you do what they do best. Thank you for choosing AllPoints!
Willingness to work with returning…
Willingness to work with returning customers.
Reply from AllPoints Foodservice Parts & Supplies2023-05-31
Thank you for your review. AllPoints strives to be there for all of our customers and appreciates your positive feedback!
Freight cost are high had a package of…
Freight cost are high had a package of less than 1lb from Chicago 25.00 last several times ordered common parts baso valves they were out
Reply from AllPoints Foodservice Parts & Supplies2023-05-12
We’re sorry for your experience with AllPoints. Our team has reached out and we hope to hear back from you soon. As always, you can call us at 800-332-2500, email us at [email protected], or Live Chat us on our website.
All-points has been very fair with the…
All-points has been very fair with the pricing, I have been able to get fair discounts that help my customers as I do not mark up parts, parts town is getting ridiculous with part prices, I can get parts from all-points at a significant reduced price
Reply from AllPoints Foodservice Parts & Supplies2023-05-02
Hi Burland Refrigeration, thank you for the positive feedback! We work to always get our customers the parts they need at the best pricing, so it’s great to hear about experiences like yours. We appreciate your business.
Got what I wanted a a good price
Reply from AllPoints Foodservice Parts & Supplies2023-05-02
We appreciate your positive feedback! We strive to always have the parts our customers need & the prices they want. Thank you for choosing AllPoints.
I only wish that you guys would carry…
I only wish that you guys would carry parts for the Schaerer USA espresso machine and more Bunn-Matic parts other then that I’m happy with you guys .
Reply from AllPoints Foodservice Parts & Supplies2023-04-10
Thank you for your positive review. Your request for additional brands has been passed on to our Product Category Management department.
Needed to return items and the process…
Needed to return items and the process was extremely easy
Reply from AllPoints Foodservice Parts & Supplies2023-04-03
Thank you Pauline for your review. While we are sorry that you had to return something, we are glad that the process went smoothly for you.