AllPoints Foodservice Parts & Supplies (allpointsfps.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Pavel Popov美国 · 3 reviews · Experienced 2025-08-23 ·
★★★★★
We highly recommend this company for…
We highly recommend this company for their competitive pricing and exceptional efficiency in shipping parts out the same day. Our experience with our account has been excellent, and we are very satisfied clients.
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Philip Doyle爱尔兰 · 5 reviews · Experienced 2025-09-06 ·
★★★★★
Restaurant Trastevere Almoradi
Trastevere Restaurant Almoradi
One of the worst restaurants I visited in Almoradi Spain.
Cod and chips the cod was no bigger than a fish finger and 5 chips under a grey tiny cod.
I taught I was seen things so bad.
My wife's chicken was under cooked soft.
Starters asked for two chicken strips with barbecue sauce.
We only got one just as well the strips were dried out taste less.
I was with my wife's birthday we had to laugh about our experience.
Never again. Just pay and get out
Stay Away Stay away.
Repair service of over 25 years. Have been ordering from All Points since it was Consolidated.
This is just the last 3 orders have been horrible and All Points has gotten worse.
Order 1 packing a ceramic burner with no bubble wrap or anything to protect it and came in cracked, so customer wanted refund and purchased a new unit. Loss of revenue for me.
Ordered 2 dials, one wrong and one correct for two thermostats, so had to go back with another loss.
Ordered 3 BJWA thermostats over night shipping for a planned job. Parts never came, had to send pictures of proof of parts not shipped. Why is this my job?
The last three orders have all been wrong or incomplete. All of these issues are causing my business a loss over and over.
I asked for a reason and all I get was “sorry about that”
Guess I will have to order more off Amazon since parts are shipped when supposed to be.
Asked for a phone call from an executive several times with no avail.
All Points does not care about their customers or if I buy from them.
After I place an order, they send me a confirmation e mail stating the fact, they also let me know when it ships, which is usually that same day or the next and it arrives when it should. What more could you ask for!
Easy found parts. The price is fear and have a lot stock parts. good service.
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M & M Home Maintenance美国 · 2 reviews · Verified · Experienced 2024-03-27 ·
★★★★★
I have always had great service from…
I have always had great service from Allpoints and back to the days when ICS was in Connecticut but now last week I ordered a faucet and 2 water valves and got the valves but the problenm was I got a hose assembly and no faucet. I called and tried to get the faucet and return lable for the hose assembly and nothing happened. I called again today and still have not gotten the faucet for the customer or the return lable for sending the more expensive hose assemcly back.
The pricing is great, as well as the flat shipping rates. I can only give an average rating because the great pricing is heavily outweighed by the lack of in-stock availability of parts. All points has at least three warehouses and I can't seem to get my orders to ship from one warehouse, or avoid backorders, because not all of the warehouses have the items. Keep in mind that I am only ordering small quantities. It's frustrating because Parts Town will have hundreds of the same item, but at double the price and I am forced to buy from them because they have the stock.
AllPoints Foodservice and Indoor Comfort Services are a great team.
AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!