Great service.Thanks
Reply from AllPoints Foodservice Parts & Supplies2023-03-31
Hi Kerwin, thank you for your review. AllPoints strives to provide 1st class Customer Service.
About AllPoints Foodservice Parts & Supplies
Data updated- Website
- allpointsfps.com
- Category
- Restaurants & Bars
- Location
- United States · Mt Prospect
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 60% (6/10)
Do you own AllPoints Foodservice Parts & Supplies? Claim this profile for free and start replying to reviews.
Is AllPoints Foodservice Parts & Supplies legit?
AllPoints Foodservice Parts & Supplies (allpointsfps.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 60% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Accuracy parts
Accuracy parts, and fast shipping.
Reply from AllPoints Foodservice Parts & Supplies2023-03-31
Thank you for your review. We love to hear that our customers are receiving the parts they need as quickly as possible!
This company is great with providing…
This company is great with providing competative pricing and getting parts shipped out same day. Very happy with our account at this time.
Reply from AllPoints Foodservice Parts & Supplies2023-03-29
Hi Brandi, thank you for your review. AllPoints strives to have all the parts our customers need and at a competitive price.
easy ordering
easy ordering, quick delivery
Reply from AllPoints Foodservice Parts & Supplies2023-03-30
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
Easy to use
Easy to use, Great prices, Fast Delivery, great company
Reply from AllPoints Foodservice Parts & Supplies2023-03-13
Hi Tim - thank you for your review! AllPoints wants to be there for all of your kitchen replacement part needs
I placed the order on line and they had…
I placed the order on line and they had everything in stock. I had the parts in two days.
Reply from AllPoints Foodservice Parts & Supplies2023-03-06
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
you cant talk to anybody to share…
you cant talk to anybody to share information my account rep has never ever pick up ph when i call the company you bought ics they new the bussness leah is my go to person she knows more than anyone in your company she work at ics the ony reason i buy from you is next day delevery and leah .
Reply from AllPoints Foodservice Parts & Supplies2023-03-06
Hi Fred, we’re sorry for your experience with AllPoints. We strive to always provide best-in-class customer service. Our team appreciated the opportunity to discuss your feedback with you and have assigned Leah as your Account Specialist. If there is anything else we can do, please reach out and let us know.
Fast delivery and great prices
Fast delivery and great prices. Good job 👍🏻
Reply from AllPoints Foodservice Parts & Supplies2023-03-06
Good afternoon. Our team appreciated the opportunity to discuss your feedback with you. If there is anything else we can do, please reach out and let us know.
-- Some of their after market products…
-- Some of their after market products repeatedly fail in less than 90 days, and they don't remove them from the catalog, nor do they replace them with an item that works .... See item #34-1661. Long track history of failure of the undersized wire and the lose non-soldered crimp that connects wire to element. Plus the glue that holds ceramic ends to glass tubes usually fails before installation can even be completed. We repeatedly told customer service about this and they do nothing. Need to hire a quality control person, who can do something.
Reply from AllPoints Foodservice Parts & Supplies2023-01-03
Thank you Doug for your review and we do apologize for this issues you have had with item 34-1661. We have sent this on to our product team and they are looking into this. If you have any further concerns or issues please do not hesitate to reach out to us.
Great place to find commercial…
Great place to find commercial equipment parts.
Reply from AllPoints Foodservice Parts & Supplies2023-01-04
Thank you Jonathan for your great review. We strive to have the parts our customers need when they need them.
Always easy to find parts on there…
Always easy to find parts on there website.
Reply from AllPoints Foodservice Parts & Supplies2022-12-06
Thank you for the positive feedback! Offering the most complete inventory of replacement parts in the country allows us to provide you with the high performance parts you need at a better value. We appreciate your business.
Ordered the 28th
Ordered the 28th, label created the 29th, given to the carrier the 30th.
Reply from AllPoints Foodservice Parts & Supplies2022-12-13
Kenny, we do apologize for the 1 day delay. As you know from working here for years, the day after Thanksgiving is one of our busiest days of the year and we did not get your order out on the 28th. We did verify with UPS, and this order shipped 11/29/22. Thank you.
Great pricing and awesome customer…
Great pricing and awesome customer service. When I call, they help me as much as they can. My favorite place to get my parts without any hustle.
Reply from AllPoints Foodservice Parts & Supplies2022-12-05
Hi Roberto, thank you for the positive feedback! We work to always get our customers the parts they need fast, so it’s great to hear about experiences like yours. We appreciate your business.
Perfect
Perfect! Like this supplier house
Reply from AllPoints Foodservice Parts & Supplies2022-12-05
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
all points so far has everything weaved…
all points so far has everything weaved needed
Reply from AllPoints Foodservice Parts & Supplies2022-11-09
Thank you for looking to AllPoints for all your replacement parts needs
Best in the business
Allpoints is a valued partner in my small business. I only have gratitude for their consistently excellent service.
Reply from AllPoints Foodservice Parts & Supplies2022-11-02
Hi John, thank you for the great feedback. We love helping people like you do what they do best. Thank you for choosing AllPoints!
Great experience
Reply from AllPoints Foodservice Parts & Supplies2022-10-10
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
AllPoints has always had great service
AllPoints has always had great service. I will continue to use them in the future.
Reply from AllPoints Foodservice Parts & Supplies2022-10-03
We appreciate your positive feedback! Our goal is to be there for all of your parts needs. Thank you for choosing AllPoints.
I gave a two star review because you…
I gave a two star review because you have an option to enter a credit card number in my account. Even though all the fields are there it won't accept my card information. Then a rep said i would have to call it in but WHY have the option if it doesn't work? Such a waste of time.
Reply from AllPoints Foodservice Parts & Supplies2022-10-03
Hi Jim, we’re sorry for your experience with AllPoints. We strive to always provide best-in-class customer service.
They tried to have me arrested.
Last night I ordered a part through a business associates accounts that I have used from time to time because he often picked things for me in Mt Holly. (Online account has my personal email account since he is old school and dosent use the computer. ) When I went to pick it up today, I was told by Tom at the counter (who I have known for years) that apparently he had an argument with your company and his account is no longer active.) ok, so I replaced the order under my account. I was then notified that the police were called beucase I wasn’t allowed there, even though Tom told your HR guy that I was a completely different guy / different company. Then the police arrived and your HR person apparently told them I was not being sold anything under any account. (Very embarrassing) . I spent another 30 minutes on the phone with Greg in customer service trying to get this resolved when I got home only to find my account was suspended too.