Personalized care and planning in a…
Personalized care and planning in a non-rushed setting.
About Alpha Hormones
Data updated- Website
- alphahormones.com
- Category
- Health & Medical
- Location
- United States · Pasadena
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (4/4)
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Is Alpha Hormones legit?
Alpha Hormones (alphahormones.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great organization but once I got a…
Great organization but once I got a road block with getting my meds I honestly didn’t receive any real help in continuing to need them. Just gave up
Reply from Alpha Hormones2026-08-01
Hi Emmanuel, thank you for your feedback. We’re sorry to hear about your experience. We understand how frustrating it can be when medication coverage is denied. In situations like this, coverage decisions are ultimately made by the insurance company based on your specific plan benefits. Our team submitted the required prior authorization on your behalf, but unfortunately, the request was denied by your insurer. You may still have the option to file a grievance or appeal directly with your insurance company. We’d be happy to help guide you through that process or discuss alternative options if you contact our office. We appreciate your feedback and the opportunity to assist you.
I was a patient of Dr.Tek for many…
I was a patient of Dr.Tek for many years and was very happy. As the business grew I started seeing Julianne a FNP, and she is just as good! All the medical staff is extremely knowledgeable, especially about preventative and anti-aging practices but I also use them as my GP and have never had a bad experience. The customer facing staff is also very professional and many of them have been there from the beginning. Never had any issues setting up appts or handling insurance / bloodwork / prescriptions / etc.
I had a wonderful and educational…
I had a wonderful and educational experience at Alpha. Julianne took the time to listen to my concerns and explain everything so I could understand. It’s so nice to have a doctor listen to your concerns and not ignore your concerns.
You might not need surgery…
I started with Alpha at 39. At the time, I was experiencing fatigue, weight gain and irregularities. Dr. Tek and Dr. Lee ran a complete blood panel, reviewed my labs with me and formulated a plan to restore balance. This approach was in stark contrast to the invasive surgical options my OBGYN gave me (without running labs). If you’re female, understand you may not need surgery and other options exist…
Excellent customer service
Only service in 3 states.
after spending a lot of time to fill out a ton of forms someone. Called me and told me you don't treat in my state. Maybe you should let us know in advance.
Reply from Alpha Hormones2026-07-15
We’re sorry for the frustration and the time you spent completing the forms. Our service states (CA, FL and TX) are listed on our website, but we agree this information should be much clearer before the intake process begins. We have updated our appointment messaging to clearly state that services are currently available only to residents of California, Florida, and Texas. Thank you for bringing this to our attention.
Love you guys
Love you guys. Happy 4th.
Reply from Alpha Hormones2026-07-07
Thanks love you too!
Professional service with a smooth and…
Professional service with a smooth and straightforward process. The team was responsive and helpful throughout, and everything was clearly explained. Overall, a positive experience.
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re glad to hear you had a smooth experience and that our team was able to keep everything clear and straightforward throughout. We truly appreciate your feedback and the opportunity to help.
Great service
Great service, friendly staff. My concerns and questions were addressed in a professional and understanding manner.
Reply from Alpha Hormones2026-06-27
Thank you so much for the thoughtful review. We’re happy to hear you had a great experience and that our friendly team was able to answer your questions with care and professionalism. We appreciate you taking the time to share this.
Grateful for the care I recieved
Alpha Hormones and Kellie have truly changed my life. My quality of life has improved so much, and I honestly feel even better than I did when I was younger. My hormones are well balanced, and I have regained my energy and vitality. I’m incredibly grateful for their expertise, care, and support.
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so grateful for the opportunity to care for you and are thrilled to hear that your quality of life has improved so much. Your feedback means a lot to our team, and we truly appreciate your trust and support.
Great service and very knowledgeable
Great service and very knowledgeable. My providor was very responsive to my questions, thoughts, and concerns. They walked me through my options and helped me to make an informed decision with absolutely no pressure one way or another. I am very happy I found it this place.
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so glad you found our team knowledgeable and responsive, and that we could help you review your options with no pressure. We appreciate your trust and are happy you found us.
The staff are very polite Dr Marcus Lee…
The staff are very polite Dr Marcus Lee is a very good doctor his recommendations have been excellent for me ...I feel the best I've ever felt and I am going to be 56 years old this year
Reply from Alpha Hormones2026-06-27
Thank you for the kind words. We’re so glad you continue to have a great experience with our care and that our team’s knowledge made a difference. We truly appreciate your support.
Always great care
Always great care. Knowledgeable!!
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so glad you continue to receive great care and that our team’s knowledge has been helpful. We truly appreciate your support.
Julie is the best definitely has help…
Julie is the best definitely has help me get balanced never feel rushed at appointment
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so glad Julie was able to help you feel balanced and that you never felt rushed during your appointment. We truly appreciate you taking the time to share your experience
So responsive and convenient
These virtual visits are so convenient and helpful when trying to get HRT dialed in Kellie is so responsive through the portal and really on top of helping me get to where I need to be to optimize my health.
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so glad the virtual visits have been convenient and helpful, and that Kellie has been so responsive through the portal. We appreciate the opportunity to support you on your health journey
Excellent attentive medical staff
Excellent attentive medical staff! mindful of details and my inquiriesm Always well prepared for my appointments I have recommended Alpha to others. thank you!
Reply from Alpha Hormones2026-06-27
Thank you for your kind words. We’re so glad our team was able to provide attentive, well-prepared care and address your questions with detail and thoughtfulness. We truly appreciate your recommendation and support.
Dr that listens!
Always helpful. Dr listens and actually pays attention to what my concerns are. I am very pleased with my experience here for over a year now. Clean office and great staff. Thank you for supporting my health journey.
Reply from Alpha Hormones2026-06-27
hank you for your kind words. We’re so glad you feel heard and supported, and that our team and office have helped make your experience a positive one. We truly appreciate your trust and recommendation.
Julianne Humason
Julianne Humason, is absolutely excellent and the best healthcare provider I have ever had. She is incredibly caring, always takes the time to truly listen, and makes me feel fully supported. I am so grateful for her dedicated care and highly recommend her!
Reply from Alpha Hormones2026-07-03
Thank you so much for your kind words and thoughtful review! We’re truly grateful that you took the time to share your experience. We’re thrilled to hear that Julianne has made such a positive impact on your care. She is deeply committed to listening, providing compassionate care, and supporting each patient throughout their health journey. Your recognition means a great deal to both Julianne and our entire team. Thank you for trusting Alpha Hormones® with your care and for your recommendation. We look forward to continuing to support your health and wellness for years to come!
Flaw in system
There needs to be a better system other than making a $100 5 minute appointment just to refill medication.
Reply from Alpha Hormones2026-06-27
We appreciate your feedback and understand the frustration with the consultation cost. We strive to provide safe, appropriate care and continue looking for ways to improve the patient experience.