Alphainfuse (alphainfuse.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.
horrible costumer service... if you buy Make sure you like the product, once you have it they will make difficult to refund you 100% if you are not satisfied with the product, even though their refund policy states 100% refund if not satisfied.
Thank you for all the help
Thank you for your kind review! We're delighted to hear that our team was able to help you. Warm regards, The AlphaInfuse Team
I loved your cooperation regaring my query, Ms Victoria was so helpful and friendly in helping me and explaing with the situation was and cancelling the order.
Thank you for your wonderful review! We're delighted to hear that Victoria was able to assist you with your inquiry and provide clear, friendly support throughout the process. We'll be sure to pass your kind words along to her. Thank you for your trust and support, we truly appreciate it! Warm regards, The AlphaInfuse Team
Looking forward to starting this product the best on the market.
Thank you for your review! We're excited for you to begin your AlphaInfuse journey and truly appreciate your confidence in our product. We look forward to supporting you every step of the way and hope you'll share your experience with us as you progress. Thank you for choosing AlphaInfuse! Warm regards, The AlphaInfuse Team
This rating is based off the email correspondence. Truly want to try the product around Thanksgiving when I save up a little more.
Thank you for your kind review! We're delighted to hear that you had a positive experience with our email support. We completely understand that timing and budget are important, and we'll be here whenever you're ready to start your AlphaInfuse journey. We look forward to supporting you and wish you all the best until then! Warm regards, The AlphaInfuse Team
The efficacy of the first batch (2mths supply) I received was amazing. I noticed successful results after three days. My hair stopped falling out. Then after 7days started growing back. The next batch I bought did absolutely nothing and in fact made my hair drop out at a faster rate. The third batch stopped my hair from falling out but did nothing for growth. The fourth batch again does nothing and my hair is falling out at an alarming rate. Customer Service rather than take on board what I mentioned about efficacy, kept switching the issue back to me. My fault cos I needed to consistently use it for two months. I'm getting more discouraged so have bought one more batch (2 mth supply).
I canceled my order by email and they responded immidiatly but then I changed my mind and I gonna give it a try. I think this Will work!
Thank you for sharing your experience! We're delighted to hear that our team responded to your cancellation request promptly and was able to assist you. It means a lot that you've decided to give AlphaInfuse a try, and we truly appreciate your trust. We wish you the very best on your hair growth journey and look forward to hearing about your results! Warm regards, The AlphaInfuse Team
support was professional and sympathetic. I felt listened to. genuinely nice people
Thank you for your kind review! We're delighted to hear that you felt listened to and supported throughout your experience. Providing professional, compassionate service is something we care deeply about, and your feedback means a great deal to our team. Thank you for your trust and support! Warm regards, The AlphaInfuse Team
The person handling my concern was very helpful, competent, and expedited the matter most efficiently. Very grateful, BKB
Thank you for your wonderful review! We're delighted to hear that our team was able to assist you efficiently and resolve your concern quickly. Providing helpful, knowledgeable, and professional support is always our priority. We truly appreciate your kind words and are grateful for your support. Warm regards, The AlphaInfuse Team
I have not received my order nr on my email, Victoria helped me to track the order in minutes and also assisted to update my correct email address. Excellent customer service.
Thank you for your wonderful review! We're delighted to hear that Victoria was able to help you locate your order within minutes and update your email address so quickly. Providing fast, efficient, and personalized support is something we take great pride in. We'll be sure to pass your kind words along to Victoria. Thank you for your support! Warm regards, The AlphaInfuse Team
I have started to notice new hair growth in dormant scalp areas. I have used other products, but have had better results using Alphainfuse. I would recommend this product wholeheartedly.
Thank you for sharing your experience! We’re thrilled to hear you’re noticing new hair growth in dormant areas and that AlphaInfuse has worked better for you than other products you’ve tried. Your recommendation means a lot to us, and we truly appreciate your support. Warm regards, The AlphaInfuse Team
This is the only effective product I have used. Be careful, as other companies are copying and pretending to be the original. Always trust the official source and purchase directly from the website. I also inquired about how often I need to use the product, and they responded very quickly. I don't know about you, but I highly recommend them 100%. By the way this is my second time ordering so yeah no BS.
Hi Edward, Thank you so much for your thoughtful review and for choosing AlphaInfuse again! We're thrilled to hear that you've achieved such great results and that this has been the most effective product you've used. We also appreciate you reminding others to purchase only from our official website to avoid imitation products. It's wonderful to know our support team was able to answer your questions quickly. Thank you for your trust, your recommendation, and for being a returning customer! Warm regards, The AlphaInfuse Team
The product is amazing, has been working great for my hair. Also Catherine from customer support is super helpful, highly recommend.
Thank you for your wonderful review! We're thrilled to hear that AlphaInfuse has been working well for your hair and that you've had such a positive experience with our customer support. We'll be sure to pass your kind words along to Catherine. Your recommendation means a lot to us, thank you for your trust and support! Warm regards, The AlphaInfuse Team
They solved the problem really well and fast.
Thank you for your review, Emil! We're delighted to hear that our team was able to resolve your issue quickly and efficiently. Providing fast, reliable support is always our goal, and we truly appreciate you taking the time to share your experience. Warm regards, The AlphaInfuse Team
The consultant answered all of my questions in an honest way and fast response.
Thank you for your review! We're delighted to hear that our consultant answered all of your questions honestly and responded quickly. Providing transparent, helpful, and timely support is something we take great pride in. We truly appreciate your kind words and your support! Warm regards, The AlphaInfuse Team
Very good communication and helpful and answered all my questions
Thank you for your review! We're delighted to hear that our team was able to answer all of your questions and provide helpful support. Delivering clear communication and a great customer experience is always our goal. We truly appreciate your feedback and support. Warm regards, The AlphaInfuse Team
The customer support team is great! I had a question about my order tracking and they immediately responded and took care of it.
Thank you for your review! We're delighted to hear that our support team was able to assist you quickly and resolve your tracking inquiry right away. Providing fast, helpful service is very important to us, and we truly appreciate you taking the time to share your experience. Warm regards, The AlphaInfuse Team
The quality is excellent, and the results are noticeable after regular use.
Thank you for your review! We're thrilled to hear that you're happy with the quality of the product and that you've noticed positive results with regular use. Consistency is key, and we're delighted to be part of your hair growth journey. We truly appreciate your support! Warm regards, The AlphaInfuse Team
I raised an order today for 2 months worth of product, and didn't realise that I submitted to an auto subscription, when I did find out, I contacted the CS on Live chat, was transfered to CS named Catherine, she was very kind and super helpful, she assisted me nicely and helped me with my query and sorted the issue straight away, thank you so much Catherine 😊
Thank you for sharing your experience! We're delighted to hear that Catherine was able to assist you quickly and resolve your concern right away. Providing friendly, efficient, and helpful support is something we take great pride in, and we'll be sure to pass your kind words along to her. Thank you for choosing AlphaInfuse, and we truly appreciate your support! Warm regards, The AlphaInfuse Team
I was interested because I saw the advertisement very interesting. I ordered the products and really came on time. The product is easy to use and instructions very clear every step.. hopefully will resolve my problem soon as thinning hair.. I just started so wait for the good result. Quick response when you query..
Thank you for your review! We're delighted to hear that your order arrived on time and that you found the instructions clear and easy to follow. It's also great to know that our team has been responsive whenever you've had questions. We appreciate your trust in AlphaInfuse and wish you the very best on your hair growth journey. Warm regards, The AlphaInfuse Team
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