American Collectors Insurance (americancollectors.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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WILLIAM ROSS · 2 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
customer service…
I have had good experience with the customer service people. They have all been friendly and helpful. I have never had a claim so not sure how that part of it goes.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
M
Mike · 3 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
Very helpful in securing insurance for…
Very helpful in securing insurance for my classic truck
Reply from American Collectors Insurance2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Alexander Pena worked with us to get us the best coverage for are 1950 Ford custom deluxe. We are new to classic cars & need’ed extra help knowing what was best for us
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
My call was answered almost immediately. My agent Jennifer was most helpful with so of my questions. She was very friendly yet extremely professional! Your rates and conditions are far better than any in the market!!!
Reply from American Collectors Insurance2026-03-20
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
L
Larry · 5 reviews · Verified · Experienced 2026-03-18 ·
★★★★★
My experience was quick and easy
My experience was quick and easy. They are very friendly and helpful though the whole process and the prices are fair. Thanks American Collectors Insurance.
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
It was very easy to change my insurance from one state to another. They gave me everything I needed to register the car in the new state. They gave me the price and they went over all my options. I did call another company Haggerty’s and it was terrible to speak to them. They didn’t know what they were doing. Plus their rates were very high.
Reply from American Collectors Insurance2026-03-20
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
C
CJ · 1 review · Verified · Experienced 2026-03-18 ·
★★★★★
Great service and a helpful
Great service and a helpful, friendly phone agent
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Tanya was wonderful. She was very capable and answered my questions expeditiously. The update a renewal went very well. Thank you.
Reply from American Collectors Insurance2026-03-20
Thank you for your kind words! We’re happy to hear you had a great experience with our customer service and appreciate you taking the time to share your feedback.
R
Rich B · 10 reviews · Experienced 2026-03-17 ·
★★★★★
Wow!!
Wow!!! Great to deal with!!
Dealt with Jennifer and she was very helpful. They insured my classic car at a very reasonable rate. The other "classic" car insurance companies weren't even close!!! They will be my go to on all classic cars and will refer all my friends!!
Reply from American Collectors Insurance2026-03-20
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Your annual rate for my needs is excellent. The associate I spoke with, Kaitlyn, was great! Your entire process is simple and quick. Thank you!
Reply from American Collectors Insurance2026-03-20
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
I had the pleasure of dealing with Ginger. She listened carefully to my needs and went above and beyond to get my unusual vehicle covered with the proper type of coverage and for the appropriate value. She made the whole process enjoyable and I won’t hesitate to use them for coverage again.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
M
MARK C. · 1 review · Verified · Experienced 2026-03-17 ·
★★★★★
Very easy to acquire the insurance and…
Very easy to acquire the insurance and Ashley Masterson could not have been any more helpful and pleasant to interact with. She explained everything perfectly.
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
My agent Nykesha Tutt was AMAZING! Very nice and understanding, got me a great insurance plan.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Jason was very friendly and knowledgeable. He was very easy to work with.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
J
Jim H · 1 review · Verified · Experienced 2026-03-17 ·
★★★★★
Thank you
Fast service and very informative, not a sales pitch
Reply from American Collectors Insurance2026-03-20
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
J
JustAnswer Customer Jonathan M · 4 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
Holly was amazing
Holly was amazing. Listening to my concerns. Ensuring everything was set the way I wanted. Listening, offering options, doing the job with integrity.
It's not often you find someone with the kind of integrity Holly has!
Kudos to Holly!!
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from American Collectors Insurance2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Keisha has been very knowledgeable and responsive in updating my policy! She is a joy and American Collectors Insurance is lucky to have her as an employee.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!