American Collectors Insurance (americancollectors.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Reply from American Collectors Insurance2026-03-20
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Ryan Schroepfer provided the most knowledgeable, professional and enjoyable experience that I have ever had when it comes to the necessary evil of shopping for and purchasing insurance!! I greatly appreciate the ease and comfortably that was provided, especially the positive personality and humorous manner that I had the opportunity to consume.
I whole heartedly suggest that he should be compensated for the talent and professionalism that was demonstrated during my experience with a minimum of a 1 week, all expenses paid vacation !!!
Thank you!
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
The agent was incredible! Took the time and made it happen quickly within 20 minutes or so.
Reply from American Collectors Insurance2026-03-20
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Great protection for my collector cars at a great price with outstanding customer service. Win, win, win!
Reply from American Collectors Insurance2026-03-20
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
Jasmine helped me in getting my policy. She was very helpful in guiding me on what I needed to. This is my first collector policy. I hope I never need to make a claim but if I do I hope I have the same experience as I did with Jasmine.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Staff was great. Easy to get a quote. The price was very good compared to my current policy. I did bind the policy for the date when my current policy expired. However, I did not go with American Collectors due too many restrictions on the usage of my vehicle. I am expecting a full refund.
Reply from American Collectors Insurance2026-03-24
Thank you for your kind words about our staff and pricing, we’re glad to hear the quoting process was smooth. We understand your decision regarding vehicle usage restrictions and appreciate you giving us the opportunity. Should you need further assistance, please don't hesitate to reach out.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from American Collectors Insurance2026-03-24
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Great Company. I have used them for almost 20 years. No one beats their prices and coverage!!
Reply from American Collectors Insurance2026-03-20
Thank you for your kind words! We’re happy to hear you had a great experience with our customer service and appreciate you taking the time to share your feedback.
Reply from American Collectors Insurance2026-03-20
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
Reply from American Collectors Insurance2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
My experience with Kaitlyn at
American Collectors was not only informative but seamless as well , she helped me decide and figure out the best coverages and deductibles as if she was representing me ! not just trying to make a sale like the others . Thank you and I appreciated your genuine guidance .
Reply from American Collectors Insurance2026-03-20
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Really easy and a pleasure to deal with. The whole experience was smooth. Even the online application, very user friendly.
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Great coverage at unbeatable prices for your classic/muscle cars. Take it from me, I was overpaying by triple!
Reply from American Collectors Insurance2026-03-20
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
Jordan Gelernt's thoughtful understanding, patience and assistance with moving all my vehicles from Hagerty to ACI was best case.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
J
JOHN LEWIS · 2 reviews · Verified · Experienced 2026-03-11 ·
★★★★★
Had a wonderful experience
Had a wonderful experience. Thank you very much
Reply from American Collectors Insurance2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Agent was knowledgeable and courteous and took care of my online renewal promptly with no issues. So nice to have a smooth interaction without the usual hassles of dealing with an insurance carrier!
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Ashley was great! She helped me to get the coverage that I needed. She was very helpful and informative.
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
B
Bill · 4 reviews · Verified · Experienced 2026-03-18 ·
★★★★★
Super service and a very nice person, Jeniffer.
Super servicenand a very nice
Reply from American Collectors Insurance2026-03-20
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
K
Keith C · 1 review · Verified · Experienced 2026-03-13 ·
★★★★★
They were experienced/easy to work with
They were easy to work with. I could tell they have experience with this line of work (collector/classic cars) so there was no need for lengthy explanations or haggling. Plus - they saved me money.
Reply from American Collectors Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.