AmericanMuscle.com (americanmuscle.com) has a 4.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
What people say
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jdstratton · 3 reviews · Experienced 2026-05-23 ·
★★★★★
There products are good
Their products are good, you get what you pay for but their Bama x4 custom tunes on a 2nd gen coyote are horrible. I literally flashed mine back to stock and tossed a brand new x4 in the garbage
Reply from AmericanMuscle.com2026-06-23
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you were not satisfied with the tunes that you purchased.
We wanted to review your order, but we were unable to with the information provided in your review. If you would send your order information, and a copy of this review, to [email protected], once we receive it, we will review this situation.
Typically if a customer experiences issues with the tunes, we have them contact our Tuning Department to see if they can assist with the issues you are experiencing.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
L
Lucas · 1 review · Experienced 2026-06-19 ·
★★★★★
Ordered $450 worth of upgrades and got…
Ordered $450 worth of upgrades and got no dang ole sticker. Y’all getting cheap or what?
Reply from AmericanMuscle.com2026-06-23
Hello Lucas,
Thank you for taking a moment to share your feedback with AmericanMuscle.
We were unable to locate an order with the information provided in your review. If you could send an email with your order information and a copy of your comments, for context, we will see if we can have a sticker shipped out to you. You can send the email to [email protected]
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
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Eugene Modesti Jr. · 2 reviews · Experienced 2026-06-15 ·
★★★★★
Very helpful agent assisting me buying…
Very helpful agent assisting me buying my part. Friendly helpful and courteous..
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Robert Peters · 2 reviews · Experienced 2026-06-16 ·
★★★★★
Rip off company.!
This company charges you for shipping the product to you and then when you have to return it, they charge $58 to ship it back. Their customer service is rude and un-helpful. I will never use them again. I'd rather go to CJ Pony Parts and pay them for parts. At least you get a full refund if you have to return a product. This company is such a rip off! Wouldn't recommend them to my worst enemy! Take my advice and go else where for your parts. Theres tons of other companies that do a better job. Even after your response im still keeping my review and hope that others agree with me. Absolutely will never shop with this company or its affiliates again.
Reply from AmericanMuscle.com2026-06-23
Hello Robert,
Thank you for taking the time to share your feedback with AmericanMuscle regarding the Raxiom Axial Series Cobra Style Headlights that you recently ordered.
We completely understand that paying for return shipping is frustrating when an item doesn't work out or if an incorrect item was ordered.
To keep our overall product prices as low as possible for everyone, our standard return policy states that customers cover return shipping costs for items ordered by mistake. We cover return shipping if we accidentally shipped the wrong item or if it arrived damaged.
When a customer elects to return an item in this situation, we do offer the option to purchase a discounted return label from us, or you can purchase your own return label. If you elect to purchase a return label on your own, we ask that you please contact us and share the return tracking number with us so there are no delays in refunding you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
S
Spencer Johnson · 2 reviews · Experienced 2026-06-17 ·
Amazing catalog and website full of high quality and affordable unique parts and accessories. I've ordered a lot of items from American Muscle over the last three years . Very fast and easy shipping every time. Thank you American Muscle for making my 2014 Deep Impact Blue Mustang GT stand out as a one of a kind. I love my Mustang. I'm so fortunate to have it. It turns heads and gets so many compliments.
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Dr. Cooper · 1 review · Experienced 2026-06-13 ·
★★★★★
Great to work with
Great to work with! Easy transactions, rapid shipping, and everything looks/fits great!
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Michael Randall · 1 review · Experienced 2026-06-12 ·
★★★★★
I wish there was a section at checkout…
I wish there was a section at checkout where we could put special delivery instructions, I have a gate on my house and idk if I’ll be home for the delivery of the body kit and I need them to put it inside the gate and now I’m hoping someone doesn’t steal it.
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David Rosado · 5 reviews · Experienced 2026-06-12 ·
★★★★★
The service
The company is doing great keep buying with them thank you
Shipping always fast and reliable, they have everything I need for my Mustang!!
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Ron · 4 reviews · Experienced 2026-06-12 ·
★★★★★
I've ordered from American Muscle…
I've ordered from American Muscle several years ago and loved the product... So now I'm ordering the same thing for my newest car...
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Len Troup · 1 review · Experienced 2026-06-13 ·
★★★★★
ordering was easy
ordering was easy, but originally deliver was supposed to be 2 days, now it has changed to almost 2 weeks, for the pricing of your products, delivery should be improved.
Reply from AmericanMuscle.com2026-06-17
Hello Len,
Thank you for taking the time to share your feedback with AmericanMuscle. We would like to apologize for the delays in receiving the Polished Header Plate Front Extension Kit. We work hard to have items shipped to our customers in a timely manner, and we fell short of our goal, and more importantly your expectations with this order.
We were working on having this item shipped from our warehouse, but we were unable to fulfill it from the warehouse, so we reached out to the manufacturer to ask them to ship the order to you. Once we submitted the order, they shared that the item is looking to ship at the end of June, beginning of July. We can understand your frustration with this experience.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 9/30/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
J
JB · 5 reviews · Experienced 2026-06-11 ·
★★★★★
Always happy doing business with A.M
Always happy doing business with A.M. hopefully I can order something for my truck thanks .
A
Ayopo Ipaye · 1 review · Experienced 2026-06-05 ·
★★★★★
Great deal..
Great deal... loads of performances and styling parts for my mustang
American Muscle has the inventory for the parts I need for my 2006 Ford Mustang GT, and customer services is outstanding compared to the competition.
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wedaidone · 1 review · Experienced 2026-06-04 ·
★★★★★
Shopping at American Muscle is easy
Shopping at American Muscle is easy. The information about the products and pricing is displayed accurately and payment and shipping are simple.
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Frank Davis · 3 reviews · Experienced 2026-06-07 ·
★★★★★
I like how easy the website was to use
I like how easy the website was to use. I also really like how fast my product got to me. I ordered on Friday and the catback exhaust system got here Sunday.
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Wolf · 1 review · Experienced 2026-06-05 ·
★★★★★
I will not buy from here again 🤬
Reply from AmericanMuscle.com2026-06-09
Hello Wolf,
Thank you for taking a moment to share your feedback with AmericanMuscle. We are sorry to hear that you were not satisfied with your recent experience.
We would like to review your order to see how we can assist you and what issues you experienced. We were unable to locate an order with the information shared in your review. If you could kindly send your order information to [email protected]. Please also add a copy of your review, or share your frustrations in the email. Once we receive this email, we will review your order and see if we can assist you.
If you have any questions please contact us and we will be happy to assist you.
Thank you,
Amy
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Steve Buckner · 1 review · Experienced 2026-06-03 ·
★★★★★
Out of all the online stores I have…
Out of all the online stores I have visited AmericanMuscle is buy far the best..the communication, Shipping and Service is on a different level.. I ordered a rear spoiler from Next Gen Speed and 4 days later I contacted them, they told me they haven't even started to process the order and would order it from EOS in California.. So there just a middle man. I told them to cancel the order..10 minutes later I ordered from AmericanMuscle and received a instant response telling me it will be shipped right away and provide tracking number..they did exactly what they said. Wow, 4 days from order to my door step. Great company with professional staff. Thanks and looking forward to doing more business with you 🙏
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Edward Gardner · 2 reviews · Experienced 2026-06-04 ·
