American Service Pets (americanservicepets.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
I was approved thank you however for the price i shouldn't have to print my paperwork. It should be sent. I also ordered extra the id tag. Site showed one with and without a Pic. I chose the pic but when it went through for payment it never asked for a Pic. I called the # on your site and waited an absorbent amount of time then opted for the call back which still hasn't come.
I must now try to figure out how to print this out by going to staples or the library with my health conditions is a huge issue for me. Not happy!!
Toni was great personality was wonderful she explained everything to me when I understood thank you again toni
Reply from American Service Pets2026-07-27
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and will pass your paw-sitive remarks onto the team. 🐾❤️
Ms.Lori was a great customer service representative! She took me k her time explaining everything too me! She wasn’t in a hurry so I could get the full explanation for every question that was put too nw! She an excellent customer service representative! Bonita Edwards 07/25/2026
Reply from American Service Pets2026-07-27
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and will pass your paw-sitive remarks onto Lori and the team! 🐾❤️
I would like to thank yall for give me a sense of comfort. I love my dogs they bring happiness and joy to my heart I don't know what to do without they thanks American Service Pet for making my life much easier....
Reply from American Service Pets2026-07-21
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️
This was an easier process than I expected. I appreciate that they care about how you're doing, as well as providing assistance to those of us who need these amazing animals to help us feel whole. I really appreciate you all.
Reply from American Service Pets2026-07-15
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that our process exceeded expectations with your ESA/PSA needs. 🐾❤️
