A good experience
I had excellent help through the entire process. The communication was great, easy to reach out for any questions during the process.
About American Veterans Aid
Data updated- Website
- americanveteransaid.com
- Category
- Money & Insurance
- Location
- United States · Orange
- Status
- Unclaimed
- Last 12 months
- 34 reviews
- Replies to negative
- 33% (2/6)
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Is American Veterans Aid legit?
American Veterans Aid (americanveteransaid.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
AVA was quickly able to help my mom…
AVA was quickly able to help my mom receive the funds she so desperately needed.
Reply from American Veterans Aid2026-02-04
Thank you, Mike, for taking the time to leave us a review. We truly appreciate it and are glad we could help your mother receive the benefits she deserves.
American Veterans Aid is an amazing service!
American Veterans Aid is an amazing service! From the beginning of the process through completion, AVA walked me through every step. It's a process I would not have been able to navigate on my own. I worked with AVA's Joyce Navarro-Lucca. Communication was ongoing so that I knew which documents were needed and where to send them. If I had questions or needed clarification, Joyce responded immediately. This kept the process on track and resulted in a quick resolution. The Special Compensation to which my mother is entitled (as a widow of a war veteran) is enabling her to receive the assistance she needs in this late season of her life. We would not have been aware of this benefit were it not for Joyce and her team at AVA. This service is invaluable for our country's military members and their families. Thank you!
Reply from American Veterans Aid2026-02-04
Thank you so much, Dee, for your thoughtful review and kind words. We’re grateful for the opportunity to help your mother receive the benefits she’s entitled to, and we’ll be sure to share your appreciation with Joyce and the entire AVA team.
AVA provided a very helpful service
AVA provided a very helpful service. They were very thorough and followed up on my questions in a timely manner. My mother in law ultimately got the full Veterans Administration benefit which greatly helps her make financially. I recommended this service to several friends that have need the VA benefit for loved ones. Tim M. Plano Texas
Reply from American Veterans Aid2026-02-04
Thank you, Tim, for your kind review and for recommending AVA to others - we truly appreciate your support. We’re glad we could help your mother-in-law receive the full VA benefit she deserves.
Professional Help in a Timely Manner!
AVA was one of two companies suggested by my local American Legion Post to help my mother apply for veteran’s benefits. Her husband, a WWII Purple Heart Veteran, passed away several years ago. My mother was in need of financial assistance and Mary Anne from AVA guided me through the application process. My mother has begun receiving benefits and the fee was reasonable compared to having to handle the entire process myself.
Reply from American Veterans Aid2026-01-02
Thank you for sharing this wonderful feedback. We are deeply honored to have assisted the spouse of a Purple Heart WWII Veteran and thrilled to hear your mother has begun receiving the benefits she is due.
Applying for VA benefits can be…
Applying for VA benefits can be frustrating, and confusing. There are many steps involved, documents to gather, and forms to fill out. American Veterans Aid helped guide me through the process which prior to their involvement seemed impossible. The staff at AVA are experienced, and knowledgeable. They genuinely care, and were able to successfully process my mother’s Aid and attendance benefit, as well as my service connected disability claim. Thank you AVA, I couldn’t have done it without you.
Reply from American Veterans Aid2026-01-02
Thank you for your fantastic review and for sharing your experience with American Veterans Aid (AVA). We are incredibly proud that our experienced and caring staff was able to successfully guide you and secure both your mother’s Aid and Attendance benefit and your service-connected disability benefits.
HIghly recommend American Veterans Aid!
I highly recommend this agency! I did not know much about this benefit and stumbled across this agency to help with the Aid and Attendance benefit. My mother is 96 and a surviving spouse of a WWII vet. I never heard of this benefit or this agency, and they guided me through the application which would have taken forever on my own. The App. for this beneifit is extensive and from what I have read, takes soooo long to navigate. I had loads of questions and they helped.. Always timely and so professional yet very friendly and caring. I am so glad I contacted them . My mom was approved in 6 weeks.(amazing for the usual VA timeline!) Took me a few weeks to get paperwork together, and AVA helped me each step of the way. My absolute KUDOS to Monica G, who did the intake and spent so much time with me to make sure we were eligible. They will not accept you as a "client" unless they know you will be approved. I could never have navigated the process on my own by dealing with the VA directly. The people at AVA were so kind, caring and professional. They even sent me an expedited form since my mom is 96. I sincerely want to shout out to Monica Grannis. she was so wonderful and easy to talk to. After receiving the benefit, my mom's situation changed and I can still rely on Monica to ask questions, and such a fast reply! Also quick reponse from Joyce! These people are truly wonderful, and want to help us get this AId that is available. If I were you, I would not hesitate to contact them. They are so helpful and do such a good screening, they can tell if you will be accepted or not. I could not have done this without them! Sometimes we have bad experiences, but I will neer forget how easy they were to work with, and the care of Monica G.! Good luck to all of you that apply. It is worth it!
American Veterans Aid is a very reputable organization. .
American Veterans Aid is a fine organization. Every person at every level and step of way was professional, thoughtful and helpful in explaining exactly how everything needed to be done and walked me through it. Any questions I had were answered to my satisfaction and with patience I might add. My case ran into a glitch because when requesting my late husband's records from World War Il in the Navy, it was discovered that there had been a fire many years ago and lots of records were severely damaged. The VA required other sources of identification to prove my husband's service. The AVA team stuck with me for over a year until the case was approved and when I was about ready to give up, they kept encouraging me to be patient. It was worth it because I was paid retroactively for all the months since the day I applied. So I highly recommend AVA and wish more veterans' widows knew about this. I never could have gotten through this on my own. I am so grateful for the compassion and support of the AVA team, especially to Kathleen at the beginning and long months of resolving my issues with the Navy records and to Joyce Lucca, who was amazing seeing me through the last months. This means so much to me to help pay for my care and I know my late husband is proudly looking down from heaven, knowing his service made a difference, not only to our country, of which he was a true patriot, but to benefit me in my old age. I owe AVA a debt of gratitude. May God richly bless their organization and prosper them.
Very organized and efficient
Very organized and always communicated with us at every step!
So glad I had help!
Every step of the way there was great communication. They were easy to reach when I had questions. The process was simple and they did a great job keeping me informed. Better yet, my mom received more benefits than we were even expecting her to receive! I highly recommend American Veterans Aid. It's worth every penny to have their help cutting through the red tape and making this process as easy as possible.
Absolutely fantastic experience
Absolutely fantastic experience. Super knowledgeable and helpful. Helped us navigate everything with the VA and got benefits going even sooner than expected. Highly recommended.
Responsive
The advisor that I was assigned to was not very responsive sorry to say. The others I worked with though were outstanding. Thank you for getting this through the system for our Mom.
All is good they told me how to proceed…
All is good they told me how to proceed with everything, and I did and thankfully my mother is receiving aid now.
I stumbled upon this company by…
I stumbled upon this company by accident while trying to research help for my in laws. The company was fantastic, they worked with us dealing with every detail to make sure the benefits were approved as quickly as possible. Highly recommend.
Very helpful with any issue
They were always ready to help with any issue with the VA and to double check all required documentation
Great Consultant
My consultant was very helpful in guiding the process and setting expectations on processing time. Very happy to have secured these benefits for my family member.
Absolute great experience and wonderful…
Absolute great experience and wonderful people to work with, it took some time but it all worked out great for our mother. Robert Incitti was just a wonder to work with, kind, helpful, I can't say enough about him, A+++++
Thank you for ALL the help!
Everything was handled in a timely manner. All questions were answered in a polite and professional response. Everyone I dealt with was friendly and genuinely concerned about my case.
AVA made the submission so simple!
AVA was very helpful in providing the necessary documents needed and detailed instructions on how to submit them to the VA. I’m grateful for their help and phone calls. Within five months, my mother received her assistance with back pay from when I submitted the forms. It’s worth the initial investment.
They were helpful in directing me to…
They were helpful in directing me to find information!