Amotopart Fairing

Order Cancelled but not Refunded

Ordered farings June 19 however was notified after the order that it would be approximately 3 months untill received which was not the timing mentioned on their website. Requested a cancellation and refund however it is now July 14th and still waiting a refund. Very poor customer service with only getting a reply every few days with a different response. IE. Would you like to change you order to a different item, would you keep your order if we offered a % discount, etc. each time being told that I have already ordered from a different site, already received new farings and would just like a refund since the order has been cancelled. Worst customer service I have ever delt with! Will be reaching out to my bank for a charge reversal.

Quality part

Quality part, got what I expected with the order. Took a bit longer than I wanted. I wish there was an option to pay for quicker shipping. Sometimes it’s nice to get something you need than waiting on ground shipping. But quality product. I would like to order a full fairing kit for my r7. Coupon code would be awsrome . That coping s

Very good product

Very good product, good Price and Short delivery time

SCAM! Complete garbage quality and terrible customer service

I had a very disappointing experience with this company from start to finish. The ordering process was frustrating because communication was extremely slow and vague. Simple questions often took one to two days to receive a response, making conversations that should have taken a few minutes drag on for over a week. I even provided my phone number multiple times and asked someone to call me so we could resolve my questions quickly, but that never happened. During the ordering process, I was told that if I switched to a different set of fairings, I could receive them sooner. This immediately raised concerns because it made me wonder whether I was being offered a returned, canceled, or otherwise unwanted set. I repeatedly asked why I was being offered a different set that appeared to be the same product, but I never received a clear explanation. I was also given vague estimates about production and shipping. More than 30 days passed without any tracking information, and while I was still waiting for my order, I was again asked if I wanted to switch to another set. The entire process lacked transparency, and I was left guessing about the status of an expensive purchase. When the fairings finally arrived from Chico, CA, the quality was unacceptable. Nearly every piece had cosmetic defects. There were specks of different colors trapped under the clear coat, debris embedded in the paint, and areas that appeared to have been handled before the paint had fully cured, leaving visible imperfections. Every panel had some type of flaw, indicating poor quality control. Based on the condition of the finish, I have very little confidence that the paint will hold up over time. After inspecting the fairings, I requested a refund. Since then, I have not received a meaningful response, and the company has stopped replying to my emails altogether. Ignoring a customer after they report legitimate quality concerns is unacceptable and has only made an already frustrating experience worse. Overall, the customer service was poor, the communication was slow and unclear, the product quality was far below expectations, and the company has failed to address my refund request. Based on my experience, I cannot recommend purchasing from this company.

Ordered part with some concern as the…

Ordered part with some concern as the price was such good value compared to others in UK and wow it arrived such good quality fitted my bike perfect and was very happy with the delivery recommend this firm

Placed this order about 3 months ago

Placed this order about 3 months ago. I got a confirmation email that it was ready and being shipped out, got a tracking number and waited. And waited… and waited more… until i checked my order two months later and they hadn’t even given my order to the carrier. It was probably sitting in some warehouse off to the side and nobody cared to check it. STILL has not arrived but at least they were quick responding to my emails about the situation.

DO NOT BUY THERE

DO NOT BUY THERE! I just got mirrors for my bike and they arrived faulty/damaged.I have e mailed company for them to replay to me that this damage does not effect using it…LIKE…You ok?!they offer me 5% them 8% discounts and basically if I don’t want it they will charge me 30% fee for sending it back and I have to pay to send it back too… What a joke. I wanna return item because if is faulty,not because I have changed my mind.

Satisfactory

Ordering from the website was easy

Ordering from the website was easy, and communication was good throughout the process. The only issue at the beginning was that my credit card company mistakenly flagged the transaction as suspicious or fraudulent, so I had trouble using my card. The biggest disappointment came after I received the fairings for my Ducati 998. They guarantee a perfect fit, but that wasn’t the case. The fairings don’t align properly, and one of the large side vents hits the battery, making it impossible to install them correctly. They offered me a 50% refund, which I appreciated. However, the credit card I used for the purchase is no longer active, and they refused to send the correct fairing or issue the refund by another method, such as a check. Unfortunately, that leaves me with a set of fairings that I can’t use. Other than that, the ordering process and communication were good, but the fitment issue and the lack of a reasonable refund solution were disappointing.

Reliable company

The brake disc I bought for for my 1994 TTR 250 is good quality, good value for money, and was delivered quickly.

the overall service was excellent

the overall service was very good . Fast delivery and good quality parts .

Team at CFMOTO cambelltown were awesome…

Team at CFMOTO cambelltown were awesome to engage with. Great service from a great team

Amotopart.com has great customer…

Amotopart.com has great customer service and is very easy to get a hold of if you have any issues which is a rare thing these days. I will definitely buy from them again.

Great communication, service and product.

Part was not on stock, I was asked if I’d like to wait or presumably cancel, I chose to wait, the part arrived a couple of weeks later and fit perfectly with no issues at all, great communication and service, highly recommended.

s1000rr 2020 fair8ng

The fairing were delievered in less then two weeks so shipment was good. The fit and finish is mostly good some parts have a few bad spots and others needed very slight adjustments to fit.

Overall good just small issues.

Really good communication throughout. Parts were hydro dipped (not full carbon fibre) and on the corners it hadn't set so I do have white spots on the front that im going to have to sort out. Delivery takes too long.

After being let down by another company…

After being let down by another company and was I was recommended to you and you guys delivered Great products Quality finished and fitments

Avoid at all costs!!!

Avoid at all costs!!!! I bought a stator for my Yamaha from them and after installing the part realized it was defective. The stator was grounding out internally, which I verified with them through pictures and videos. They would not refund or replace, but instead told me I had to fix it myself and they wouldn’t take give me 5% off. What would 5% off do for me? I still don’t have a working bike. I don’t see how they wouldn’t return and replace the part even though they admitted to me that the parts were defective from the manufacturer. I learned my lesson, ended up having to throw away 250$ and buy OEM parts instead. Avoid!!

In stock

In stock, fast delivery

Their shipping methods suck

Their shipping methods suck. I ordered a part June 24, says it shipped the 26th, it's now July 2nd and all that's been done is a shipping label has been created. No movement of my part through the network. Hopefully I can get my money back. Do not use this company