About Andskyebike
Data updated- Website
- andskyebike.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (4/4)
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Is Andskyebike legit?
Andskyebike (andskyebike.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Very fast shipping
Very fast shipping, the only drawback was the signature required overrode a note to the carrier that is was ok to drop on my front step. So the bike was held hostage for an extra day. Then I had to go and pick it up myself. I live in an area with no actual UPS infrastructure.
Reply from Andskyebike2026-05-13
Hi, thanks for your feedback and for your purchase! We’re sorry to hear about the inconvenience with the delivery process. Because eBikes are high-value items, we require a signature upon delivery to help prevent theft or loss during shipping. This is an added security step to ensure your bike arrives safely. We really appreciate your understanding, and we’ll keep improving the delivery experience together with our shipping partners. Thanks again for your support!
The company the product and the… awesome
The company the product and the customer service is very exceptional. Very spot on prompt service easy to deal with and the product is fantastic. Probably the best bike I’ve ever owned.
Quick delivery with a minor mounting…
Quick delivery with a minor mounting part missing. Prompt delivery of missing part and friendly customer service. Bike has lots of power and the dual motors make it a remarkable climber for a heavy bike. The 4" tires make for a forgiving ride when you're on trail or pushed onto a bumpy road shoulder.
This is a wonderful looking e-bike
This is a wonderful looking e-bike. The blue color looks very cheerful. Taking my time with assembly. All I have left to do is add the headlight and the front wheel. Got to make more space in the house with my other bikes
New bike
New bike. Still figuring out the features.
Received my bike exactly as described
Received my bike exactly as described. Had to contact service for a couple of small issues, but they were super responsive and took care of the issue. Very happy!
Very good bike just what I needed.
Everything worked as it should
Good customer service.
The box the bike came in was damaged
The box the bike came in was damaged. I opened the box the like looked ok. I should have sent it back. Once I got the bike out of the box and put together, I noticed the damage. The battery was scratched. The back rake was scratched. The worst thing was the front brake caliper was bent, so the brakes rub. I have ridden the bike to see if anything else was wrong. Everything else seems fine. The bottom line is the bike is a good quality bike that is already damages. I am not sure how long the front brakes will last, because they rub. I would have given a 5-star review if I would have received a new bike.
Reply from Andskyebike2026-04-13
I’m very sorry for the experience. If there are any issues with the front brake in the future, please feel free to contact us and we will be happy to help you resolve it. As long as everything is working and does not affect normal riding, you can continue to use the bike safely. If anything changes or you notice any problem later, just reach out to us anytime—we’re here to support you.
This was a big decision following…
This was a big decision following online searches and not knowing if I could handle a bike this size. Although I had questions following my delivery and assembly, someone was always available to assist. Overall I am highly satisfied with my purchase and the support from Andskybike.
It was delivered as advertised
It was delivered as advertised. The bike itself seems to be of good quality and is everything I expected. The accessories that you throw in are pretty much designed for a different type of frame and rear rack. The only thing that fit properly was the headlight. I had to file out the openings in the rear rack to be able to line up the bolts. Despite this, I'm quite happy with my purchase.
Great price for the performance features.…
Great price for the performance features on the AWD Apex 50 fast shipping Absolutely outstanding ebike Andsky ebike company delivers what is advertised, beyond the hype and buildup Very Happy ebiker 5 Stars or 5 spokes up on the Rickster scale.
Bought an used Apex 50 with no charger
Bought an used Apex 50 with no charger. These guys got one to me from China to the Pacific Northwest in under a week. Great communication with Tracking the whole way. Zero problems and nothing but complete customer satisfaction.
It came in a timely manner…
It came in a timely manner ,Instructions were very easy to read no missing parts but my front left signal light does not work.
Reply from Andskyebike2026-03-24
Thank you for your trust and feedback—we really appreciate it! We’re glad to hear the bike arrived on time and that everything was easy to assemble. Regarding the front left signal light not working, could you please send us a short video showing the issue? You can email it to [email protected] or text it to +1 213-589-5726. Our after-sales team will assist you in resolving the problem as soon as possible. Thank you again, and we’re here to help!
Ordered the bike
Ordered the bike, left it in the box for over a month just because of our Saskatchewan weather, unpacked it in the phone case was broken, and the front tire would not hold air, a quick email to service, new parts are on the way, exceptional customer service
High quality.
Andsky E50 e bike
The good- my e bike arrived promptly and was easy to put together. Programming the controller was fairly simple and easy to do also. The e bike is competitively priced and the shipping and taxes were included in the price. My bike came with a 6 piece gift set as a bonus. The bad- a sensor went bad in the first 2 weeks of riding it, followed by the front motor hub failing. The service dept sent out replacement parts promptly, although I had to physically replace the parts myself. My bike is fine now, but I do worry about expensive parts such as the front/rear motor or the battery going bad after the warranty expires. Overall, a good experience so far and the e bike is a good value for the price.
Emily from Andusky E bike has helped a…
Emily from Andusky E bike has helped a great deal with expediting all additional things I purchased for my e bike, she is excellent