Aoolia (aoolia.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
t
tina curry · 4 reviews · Experienced 2026-07-19 ·
★★★★★
It was really fun trying all the…
It was really fun trying all the different size glasses on. I made a little photo album and then I could pick out the perfect ones for me.
Reply from Aoolia2026-07-20
That’s such a lovely story! We’re thrilled our virtual try-on feature brought you so much fun while picking frames. It warms our hearts knowing you found your ideal pair after trying on different styles. Enjoy your brand-new glasses!
a
amcgill301 · 3 reviews · Experienced 2026-07-19 ·
★★★★★
Thanks for making the process so simple
Reply from Aoolia2026-07-20
You're very welcome! It’s our pleasure to keep the whole ordering process simple for all our customers. Enjoy your new glasses when they arrive!
D
Don L · 4 reviews · Experienced 2026-07-17 ·
★★★★★
I just received my first pair of…
I just received my first pair of glasses the the quality was great, my prescription was the clearest I had ever gotten and the value was incredible. I just placed an order for another pair.
Reply from Aoolia2026-07-20
Wow, thank you for this amazing feedback! It makes us so happy to hear your lenses are crystal clear and you’re impressed with the quality and value. We can’t wait for your second pair to arrive!
S
Susan Buchner · 3 reviews · Experienced 2026-07-17 ·
★★★★★
Easy to understand and and navigate the…
Easy to understand and and navigate the website to order.
Great pricing too
Reply from Aoolia2026-07-20
Thanks a ton! We’re glad our site is intuitive to browse and our prices fit your budget perfectly. Enjoy your new glasses!
Thank you so much for your lovely compliment! We’re overjoyed that you’re fully satisfied with your Aoolia glasses. Hope you love wearing them every day!
The product descriptions are clear and detailed, which helped me make informed decisions. Plus, the checkout process was smooth and hassle-free. I appreciate how they prioritize customer convenience.
Reply from Aoolia2026-07-20
Thank you sincerely for your thoughtful review! We carefully craft detailed product descriptions to help customers pick the perfect frames, and we keep optimizing our checkout flow for a trouble-free shopping experience. It means a lot that you notice our focus on customer convenience. Looking forward to you loving your new glasses!
C
Charlie W. · 7 reviews · Experienced 2026-07-17 ·
★★★★★
So far so good
The site is simple to navigate, the choice is extensive and pricing is excellent. This review is for the ordering process. Let’s see how the glasses turn out.
Reply from Aoolia2026-07-20
Thank you so much for your thoughtful feedback on our website and ordering process!
We’re confident you’ll be satisfied with your finished glasses, and we can’t wait to hear your thoughts once they arrive.
H
Hilda · 1 review · Experienced 2026-07-17 ·
★★★★★
Easy
Easy, beutiful ítem!
Reply from Aoolia2026-07-20
Thank you so much! So glad you found ordering simple and love our beautiful eyewear.
I am really recommend Aoola,just got glasses to Lithuania ,and so nice
Reply from Aoolia2026-07-20
Thank you so much for your wonderful recommendation! We’re thrilled your glasses arrived safely in Lithuania and you love them. Enjoy your new eyewear!
j
jacy leopold · 2 reviews · Experienced 2026-07-17 ·
★★★★★
I appreciate the ease of use
I appreciate the ease of use and the high quality options on the website. I've received some great communication from Customer Service when necessary and will be ordering more glasses from Aoolia in the future.
Reply from Aoolia2026-07-20
Thank you so much for your warm feedback! We’re delighted the website is easy for you to use and that our customer service could help you well. We look forward to your next order with us!
It’s the cost is unbeatable compared to the other’s , style is great too
Reply from Aoolia2026-07-20
Thank you so much! We aim to provide stylish frames with unbeatable prices for all customers.
M
Mary Donovan · 4 reviews · Experienced 2026-07-16 ·
★★★★★
Excellent Selection to choose from .
Excellent Selection to choose from .
The Customer Service Team is Very Helpful..
Reply from Aoolia2026-07-20
Thank you so much for your lovely review! We’re glad our wide frame selection and helpful support team could bring you a nice experience.
M
Miss Kate West · 5 reviews · Experienced 2026-07-15 ·
★★★★★
Ordered from them based on the reviews…
Ordered from them based on the reviews on trustpilot. Spent over £100. Courier lost my order. Contacted them to send out an urgent replacement. Can’t get hold of customer service by any of their advertised means and over £100 out of pocket and no sign of any contact from any member of staff despite repeated attempts to contact by chat, mail and phone. Avoid at all costs.
Reply from Aoolia2026-07-20
We are sincerely sorry for the terrible stress our lost parcel and unresponsive support has caused you. It is unacceptable that you could not reach our team after multiple attempts, and we fully acknowledge we failed you.
Please share your order number to [email protected], and our senior team will immediately arrange a free urgent replacement. We are overhauling our customer service channels to fix these response delays permanently. We hope to earn back your trust by resolving this promptly.
We’re truly sorry to hear you ran into glitches while browsing our site, that’s definitely not the smooth experience we aim to deliver. We’ll pass your feedback to our technical team to fix these issues right away. If you still have trouble placing your order or need any assistance, our customer service team is ready to help you resolve everything quickly!
B
Beth McHugh · 1 review · Experienced 2026-07-15 ·
★★★★★
Ordering couldn't be any easier!
Reply from Aoolia2026-07-20
Happy to hear our ordering process works smoothly for you! Enjoy your new glasses soon 😊