Aoolia

Great choice frames at really great price

Great choice f frames at really great prices

I love my glasses

I love my glasses. It's a conversation must!

I would like to start by saying this…

I would like to start by saying this company AOOLIA customer service department does not exist. I order a pair of prescription glasses for 138.00 and I can see perfect from my right eye but my left eye is blurry it has no prescription, I can not wear them it does not help my vision. I have tried numerous times calling the 1866 number at the time stated on the website and no matter what time I call they are busy and cant answer my call and to submit a ticket which I have and NO ONE has reached out too me. I want to get this this corrected send me the same glasses with the correct prescription for BOTH EYES and don't refund the money BUT if you can not send me a new pair of correct prescription glasses then give me a refund. I did not mix up the order your company did. If AOOLIA reads this give me a number that a human will answer and not a machine other than that this company is HORRIBLE DO NOT BUY ANYTHING FROM THEM they will take youre money and never help you if you have a problem or a question. I would love to see what they have to say now since I had to come here to have my voice heard. I hope this Trust pilot steps in because I went to this website to see if this website was safe to buy from and it gave it four stars or the customers did and yet I have no solution to my problem and out 138.00

Affordable prices & Great Selection of Frames

Affordable prices, great selection of frames, quick shipping.

My glasses were not damaged and had…

My glasses were not damaged and had good quality. I received my glasses in a timely manner.

No communication

This company is horrible.

This company is horrible. I needed to make a return. Impossible to contact them, phone nobody never ever answers, email no answer either, chat impossible to get any solution. Never by here. Customer service doesn't exist.

Beautiful!

Very beautiful eyeglasses! Looks & feeling way beyond my expectations! Definitely recommended!

There should be an option for zero…

There should be an option for zero stars! Ordered 2 pairs of frames from this company on their BOGOF offer and I was delivered an empty box! Despite contacting customer support with pictures of the packaging there has been no response! I’ve bought frames from Vooglam, Lensmart and Zeelol over the years and never had an issue like this! Would not recommend!

Complete rip off!

Fraudsters look at the other 1 star reviews and you will find the same pattern. They send you a badly manufactured item which we understand could happen but when it comes to return/refund they will first try to persuade you with an address so far away that it will cost you more than the price of the glasses after that they will put it on your selection of the glasses and lastly when you justify everything they will put it on your face that your nose, face height/width has issues. They ship from China where i can bet it doesn't even cost 10% of the price that they charge you and yet they will try to make sure you cant refund/return when they deliver a bad unusable item.

Difficulties tracking shipment

Difficulties tracking shipment. Cant pull up my past order.

The company made it easy to chose and…

The company made it easy to chose and fill in the details. Even though I received my glasses, they made sure I got them by contacting me. My glasses fit me perfectly shape wise and also correction wise. They seem to be quality glasses for a really modest price.

Great company!

I have had a great experience with this company. I had been a bit concerned about ordering online, which I have done before with mixed results. But the selection of frames is excellent, with good range of prices, and I really wanted to try them. I had communication with the customer service team, as I became indecisive, and wanted to change something. They couldn't have been more helpful, responded to me promptly, and tried hard to resolve the issue. When my order arrived, I found they fit well, and the vision is really crisp and comfortable, so I am really pleased with them. They seem a lot better quality than online glasses I have ordered from other companies before, and mine were sent nicely packaged with free lens wipes. Of course you will need to upload an accurate prescription, and it depends on your preference for frames as to what is comfortable, but I am really impressed. Try to measure your pupillary distance as accurately as possible would be my tip! But a fantastic experience with the company so far overall, and it is definitely not a scam.

I absolutely love my new glasses

I absolutely love my new glasses. The quality is high and ordering was very easy. Packaging was secure and high quality too.

Super facile 1 faire la commande

styles are so different and fit my…

styles are so different and fit my aesthetic! page easy to navigate. ty!

It was easy choosing and easy ordering

It was easy choosing and easy ordering. The prices are exceptional and the quality is always outstanding.

It was a simple process

Company is a joke

I received my glasses last Thursday. I can't see a thing with them. It's like looking through a fish bowl. I've tried to contact them via phone call, chat, and email. No answer or email response. This place is a scam. They have my money and I have a piece of plastic..

So far, so good!

So far, so good! I haven't received them yet, but the process of ordering was very intuitive and easy!