Apex Markets (apexmarkets.io) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 90% of negative reviews; 96 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
G
Golden · 1 review · Experienced 2026-04-24 ·
★★★★★
❤️❤️ easy to use
Reply from Apex Markets 2026-05-18
Thank you so much for your kind review, Golden! ❤️
We’re happy to hear that you find Apex Markets easy to use. Our team is committed to providing a smooth, user-friendly trading experience for all our users, and your feedback truly means a lot to us.
For readers viewing this review, Apex Markets continues to provide traders with exciting opportunities and platform benefits, including:
• A 100% Welcome Bonus for eligible new users
• Up to $35 in referral rewards
• Up to 80% commission through our referral program
We appreciate your support and look forward to continuing to serve you.
You can learn more about our platform by visiting Apex Markets
If further assistance is required, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or by email.
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets
We’re delighted to hear that you had a fast and smooth experience with our team. Providing quick responses and an efficient process is something we continuously strive for at Apex Markets, so your feedback is greatly appreciated.
For readers viewing this review, Apex Markets continues to provide traders with exciting opportunities and platform benefits, including:
• A 100% Welcome Bonus for eligible new users
• Up to $35 in referral rewards
• Up to 80% commission through our referral program
We appreciate your support and look forward to continuing to provide you with an excellent trading experience.
You can learn more about our platform by visiting Apex Markets
If further assistance is required, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or by email.
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets
T
Teno · 1 review · Experienced 2026-04-21 ·
★★★★★
It have been a great experience I have
It have been a great experience I have learn a lot from it
Reply from Apex Markets 2026-05-18
Thank you for your positive review, Teno!
We’re thrilled to hear that your experience with Apex Markets has been a great one and that you’ve been able to learn a lot along the way. Supporting our users with valuable opportunities and a smooth trading experience is always our goal.
For readers viewing this review, Apex Markets continues to provide traders with exciting opportunities and platform benefits, including:
• A 100% Welcome Bonus for eligible new users
• Up to $35 in referral rewards
• Up to 80% commission through our referral program
We truly appreciate your support and look forward to being part of your continued trading journey.
You can learn more about our platform by visiting Apex Markets
If further assistance is required, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or by email.
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets
Thank you for your great review, Devin Kennard!
We’re pleased to hear that you found the application process quick and convenient. At Apex Markets, we aim to make onboarding as smooth and efficient as possible so our users can get started without delays.
For readers viewing this review, Apex Markets continues to provide traders with exciting opportunities and platform benefits, including:
• A 100% Welcome Bonus for eligible new users
• Up to $35 in referral rewards
• Up to 80% commission through our referral program
We truly appreciate your support and look forward to continuing to provide you with an excellent trading experience.
You can learn more about our platform by visiting Apex Markets
If further assistance is required, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or by email.
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets
N
Nadav · 1 review · Experienced 2026-04-08 ·
★★★★★
You'll never get your money.
Withdrawal of my deposit was fast and came through. But I have around $400 in profit that I want to withdraw, and it's just stuck in pending.
It's been nearly a month.
Support keeps on saying that they are following procedure, but after reading everyone else, I think we are never going to see our money.
Reply from Apex Markets 2026-05-28
Dear Nadav,
Thank you for your feedback. We take all concerns seriously and would like to clarify several important points regarding your review.
Firstly, we kindly note that updates regarding your pending withdrawal request have been provided to you via email by our support team. Our team has remained in communication with you throughout the review process.
Please also understand that all wire transfers involve different components and procedures depending on the financial institution, transfer method, intermediary banks, compliance reviews, and verification requirements. Because of this, processing times may vary from one request to another.
We can confirm that your withdrawal request is currently being processed in accordance with our policies and procedures. As previously advised, card withdrawals are processed differently from profit withdrawals made via wire transfer, which require additional review and approval steps.
We kindly ask that inaccurate or misleading assumptions regarding the status of your funds not be presented as factual information, as this may create unnecessary confusion for other traders using the platform.
Additionally, we would like to remind you that Trustpilot is not our official support channel. For accurate updates and direct assistance regarding your account, we strongly encourage clients to contact our support team through our official communication channels.
For those reading this review, we invite you to sign up with Apex Markets (www.apexmarkets.io), the best trading platform. New users can receive a 100% welcome bonus, earn $35 instantly when they invite someone to sign up, deposit, and trade, and enjoy up to 80% commission on trades through our referral program.
If you require any further assistance, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or via email at [email protected].
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets — The Best Trading Platform
Kashae Johnson · 1 review · Experienced 2026-03-23 ·
★★★★★
Withdrawals restricted?
I have used this broker in the past and so i recommended them to my friend. Upon his first withdrawal they said his account was breached.
He deposited $250 and traded normally using a consistent, risk-managed strategy. After making profit and attempting to withdraw, he was suddenly flagged by their system and placed under review.
He does not use high-frequency trading, arbitrage, hedging, or any prohibited strategies.
but they refused to provide any specific reason or evidence.
What concerns me most is the lack of transparency, they cannot explain how. Instead of resolving the issue, they encouraging him to open a new account and deposit more money.
I decided to create a new account ,add $100 to it. Made profit, and tried to withdraw. The same thing happened to me! I don’t know what’s going on but i think they are scamming people. be careful.
Tried to talk apex support and the rep Bianca ghosted me!
Reply from Apex Markets 2026-04-04
Dear Kashae,
Thank you for your review. We take all feedback seriously; however, we must address several inaccurate and misleading statements presented.
Firstly, Apex Markets does not hold client funds at any time. All transactions are processed in accordance with our established policies and procedures. Our records indicate that you have successfully received over $70,000 in card withdrawals from 2024 to present, which reflects consistent and completed payout activity on your account.
Additionally, all relevant information regarding your account status was communicated to you via email. This includes detailed explanations outlining why your account was flagged by our automated monitoring system and placed under investigation. The review was initiated due to activity associated with excessive bot trading, potential fraudulent behavior (FTD), and concerns related to reward system misuse.
During the period in which your Apex Markets Client Office was under review, we identified that two additional account was created. This account was also flagged, as our system detected that it was linked to the same user. While clients may open multiple MT5 trading accounts under a single Client Office, only one Apex Markets Client Office is permitted per user.
Furthermore, our records show that your MT5 trading activity resulted in a negative account balance exceeding $10,000.
Please note that the investigation into your initial account remains ongoing. Submitting false or misleading reviews may impact or delay the review process, as all cases must proceed in accordance with our compliance protocols.
We would also like to emphasize that Trustpilot is not an official support channel. For accurate updates and assistance, we strongly encourage you to contact our support team directly through our verified communication channels.
For those reading this review, we invite you to sign up with Apex Markets (www.apexmarkets.io), the best trading platform. New users can receive a 100% welcome bonus, earn $35 instantly when they invite someone to sign up, deposit, and trade, and enjoy up to 80% commission on trades through our referral program.
If you require any further assistance, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or via email at [email protected].
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets — The Best Trading Platform
Its very efficient and profitable when used properly
A
Audley Jones · 1 review · Experienced 2026-03-20 ·
★★★★★
I was introduce to apex markets by a…
I was introduce to apex markets by a friend and making my account and getting kya verified was a smooth and easy process.
would definitely recommend this broker base on user experience so far
B
Blake Vincent · 5 reviews · Experienced 2026-03-14 ·
★★★★★
Don’t Use this Broker if you’re Profitable
*Update 5/24/26*
I filed disputes with my bank in March, and I received a refund on my initial investment. Apex terminated my account for filing the dispute, but I got my money back. Don't trade with this broker.
*Update 3/23/26*
Apex Markets has now stated that my account was “zeroed out” due to a breach and that I was informed of this policy. This is the first time I have been told that a breach would result in my balance being reduced to zero, and no clear explanation or evidence of any violation has been provided.
They also claimed that I requested an investigation into my account. This is not accurate. I submitted a withdrawal request, after which my account was flagged and an investigation was initiated by their team. Prior to that, there were no issues raised about my trading activity.
Additionally, their communication has been inconsistent. I was initially told my account was classified as breached following a completed review, and later told the investigation was still ongoing. Most recently, I was informed that the investigation is now “paused” unless my review is modified.
At this time, my funds remain inaccessible, and I am still waiting for a clear explanation of any specific rule violation and a resolution regarding my account balance.
I remain open to updating this review if the matter is resolved transparently and fairly.
*Update 3/22/26*
Apex Markets has informed me that the investigation into my MT5 account has been “paused” due to the review I submitted. This conflicts with earlier communications, which indicated my account was classified as breached and the investigation closed.
I have formally requested the return of my full account balance, including my initial deposit and profits, and I am awaiting a transparent resolution. My review reflects my genuine experience based on the information available to me at the time. I remain open to updating it once the matter is fully clarified and resolved.
*Update 3/19/26*
After posting my original review, Apex Markets responded stating that my case is still “under investigation,” which contradicts their earlier communication where my account was already classified as “breached” and encouraged to open and fund another account.
I have since reached out for clarification on whether the investigation is actually ongoing and what the timeline is, as well as formally requested the return of my full account balance.
At this time, I am still waiting for a clear and consistent explanation regarding:
* What specific rule was violated
* Why my funds are being withheld
* Whether the investigation is complete or still in progress
I remain open to updating this review if the matter is resolved transparently and fairly. I will continue to document any meaningful updates.
*Original Review 3/17/26*
I had a very disappointing experience with Apex Markets.
I deposited $1,104 and traded normally using a consistent, risk-managed strategy. After making approximately 35% in profit over about a month, my account was suddenly flagged by their system and placed under review.
I fully cooperated with support, explained my strategy in detail, and provided evidence of legitimate trading activity. I do not use high-frequency trading, arbitrage, hedging, or any prohibited strategies.
After 9 days, I was told my account was “breached,” but they refused to provide any specific reason or evidence. My account was permanently closed and my funds were withheld.
What concerns me most is the lack of transparency. They claim I violated policies but cannot explain how. Instead of resolving the issue, they encouraged me to open a new account and deposit more money.
This experience raises serious concerns about how profitable traders are treated on this platform.
I would strongly advise others to proceed with caution and not risk funds they cannot afford to lose
Reply from Apex Markets 2026-03-23
Dear Blake Vincent,
Thank you for your review.
Following a thorough assessment of your account, our advanced risk management algorithm detected trading activity that does not comply with our platform’s policies and fair usage guidelines. As a result, your MT5 account has been breached in accordance with our terms and conditions. However, you are welcome to continue your trading journey with us by opening a new MT5 account and claiming our 500% bonus, allowing you to trade in full compliance with our policies.
To preserve the effectiveness and integrity of our monitoring systems, we are unable to disclose specific technical details regarding this determination. Please understand that these measures are in place to ensure a fair and secure trading environment for all users.
As previously communicated via email, once an account is classified as breached, it cannot be reinstated. You did request an investigation, and your case was escalated accordingly. However, we do not have any record confirming that you were informed that the investigation had been completed or closed neither were you informed of this.
You still have access to your Apex dashboard and may submit any withdrawal request once the funds are available in your wallet.
For those reading this review, we invite you to sign up with Apex Markets (www.apexmarkets.io), the best trading platform. New users can receive a 100% welcome bonus, earn $35 instantly when you invite someone to sign up, deposit, and trade, and enjoy up to 80% commission on trades through our referral program.
If you require any further assistance, our customer support team is available via live chat from 9:00 AM to 6:00 PM EST or via email at [email protected].
Kind regards,
Lauren Thomas
Customer Service & Quality Assurance Team
Apex Markets — The Best Trading Platform
Update March 27th 2026
Following our assessment, your account will remain in a breached status. This decision is based on findings indicating highly systematic trading activity with only Uniqueness 10.3% (4 distinct patterns / 39 trades). Same SL/TP ratio on 38% of trades with inferable ratio. . The activity was specifically identified on account 57141.
While this MT5 account will remain breached, you are welcome to continue your trading journey by opening a new MT5 account at your convenience. Additionally you were blocked from using our platform after utilizing our services then filing a charge back.
Apex Market is easy to use. Perfect for beginners, the customer service is very reliable and replies in just a couple minutes if needed. The commission deducted by them is very reasonable so I definitely recommend using them. They do not charge any transaction fees when withdrawing now adding money to your account and your money reaches your account in just a couple days
