Appnebula (appnebula.co) has a 1.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 84% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
L
Linda · 4 reviews · Experienced 2026-01-21 ·
★★★★★
never picked a package yet was charged
Did not select anything but got a charge for the most expensive one. How does that work if nothing is selected how can you charge? How do I get a refund? For Tai Chi walking.
Reply from Appnebula2026-01-25
Hi Linda,
Thank you for sharing your experience — we appreciate you bringing this to our attention. We’re sorry to hear about the unexpected charge; we understand how confusing and upsetting that can feel. We’d like to look into your case and help clarify what happened, as well as discuss the best way forward for you.
Please contact us at [email protected], and our team will be happy to assist.
Kind regards,
Nebula Team 🔮
fraud and thery charge 29,99 which has never been disclosed. one cannot cancel
Reply from Appnebula2026-01-23
Hello Pradeep,
Thank you for sharing your feedback.
We’re sorry to hear this left you feeling frustrated and misinformed.
On Nebula, payments cannot be processed without user authorization, and cancellation is always available through the subscription settings. We’d like to review the $29.99 charge you mentioned and clarify exactly what it relates to.
We would like to look into your case and help you, kindly reach out to us at [email protected] so we can assist.
Warm regards,
Nebula Team 🔮
Lure you in then request money. Preying on vulnerable people
Reply from Appnebula2026-01-23
Hello Eileen,
Thank you for leaving a review.
We’re sorry that your experience felt disappointing and concerning. Nebula aims to provide support and clarity, and we regret that this was not how it came across to you.
We’d appreciate the chance to review what happened. Please contact us at [email protected] so our team can assist you directly.
Warm regards,
Nebula Team 🔮
J
Jazz Saran · 2 reviews · Experienced 2026-01-21 ·
★★★★★
Enticing customers Charging full price without warning
If this company is genuine, then they should rectify how they charge people for the service. They respond and refund after they lure people into a special offer, but then charge them the full price regardless. The responses to the reviews mean nothing as refunds are provided after people complain, but how about those who may not have the means or know how to get their money back? There is no promise to change their charging system to make it clear that they automatically charge customers after subscription. So no matter how many refunds they provide, they make their money from all those innocent people who don't!!!
Reply from Appnebula2026-01-21
Hello Jazz,
Thank you for taking the time to write such a detailed and thoughtful review - we genuinely appreciate you speaking up not just for yourself, but out of concern for others as well! We’re truly sorry that this experience came across as misleading or unfair; that is never the outcome we want, and it’s upsetting to hear that it left you feeling this way. Your concerns are taken seriously, and we always aim to assist every user with care, transparency, and our full attention - no question or concern is ever meant to be ignored 🧭🤍
If anything at all remains unresolved or you’d like us to look into your situation more closely, please contact us with the details at [email protected]. We’re always willing to listen and do everything we can to address your concerns properly.
With sincere appreciation,
Nebula Team 🔮
Hi Ikaris,
Thank you for your feedback. We do offer both free and paid services, and always aim to communicate clearly about any payments involved.
If you have specific questions or concerns, please feel free to reach out to us at [email protected].
We’re happy to provide more information,
Nebula Team 🔮
Lure us in, hook us into a strong desire and then ask money leaving us stranded from the journey if we didn't.
Do not engage with them
Reply from Appnebula2026-01-19
Hi Alladi,
Thank you for sharing your honest thoughts. Your feelings are important to us, and your feedback helps us see where we can improve both the experience and our communication.
If you’d like to share more details about what would have made the journey feel better for you, please reach out at [email protected].
We’re always here to listen and learn,
Nebula Team 🔮
a
amir h · 2 reviews · Experienced 2026-01-15 ·
★★★★★
Zero minus zero
Reply from Appnebula2026-01-16
Greetings there,
Thank you for leaving your review - even brief feedback helps us understand where expectations weren’t met 🙏🧩 We’re sorry this experience felt disappointing and didn’t bring you the value you were hoping for; that’s never the impression we want to leave.
Should you feel open to sharing a bit more about what didn’t work for you, it would truly help us improve and do better moving forward. Write to us anytime at [email protected], and we’ll be glad to listen and assist in any way we can.
Kind regards,
Nebula Team 🔮
The customer support made it great because the initial charge was on the wrong card and they fixed the problem expeditiously and professionally. Thank you.
Reply from Appnebula2026-01-16
Hello, Marybeth!
Thank you so much for taking the time to share your experience — we truly appreciate your kind feedback.
We’re glad to hear that the situation with the initial charge was resolved quickly and professionally, and it means a lot to know that the way it was handled made a positive difference for you.
If you ever have questions or need assistance in the future, feel free to reach out to us at [email protected] — we’re always happy to help.
Best wishes, Nebula Team 🔮
Got scammed. Do not go near this website dont even look at it. Charged me£1 and then!!! Auto charged me
£ 29.99. I will be posting this Absolutely ever where until I receive a full refund. Going through pay pal at the moment.. go look at the 100s of people that have been scammed too!
Reply from Appnebula2026-01-12
Hi Grace,
Thank you for being candid about your experience. I want to assure you that we’re already in contact with you via email regarding your case. If you have any additional questions or would like more details, please feel free to reply to our emails or contact us at [email protected]. We’re here to continue the conversation and help address your concerns.
Kind regards,
Nebula Team 🔮
I did not authorise any payment and neither was I notified I had subscribed. There were no terms and conditions and I did not sign up to anything. I would like a refund before I pursue with this.
Reply from Appnebula2026-01-11
Hi Simmi,
Thank you for sharing your feedback — we understand how concerning this situation can feel. We’ve reviewed your case, resolved the issue, canceled the subscription, and processed a refund for you.
If you have any further questions or need additional support, please don’t hesitate to contact us at [email protected].
Kind regards,
Nebula Team 🔮
S
Sandy C · 1 review · Experienced 2026-01-08 ·
★★★★★
Had a problem not understanding what I…
Had a problem not understanding what I was getting and I got 1st class help immediately. Great site.
Reply from Appnebula2026-01-09
Hello Sandy,
Thank you for leaving your feedback.
We’re glad to hear that you received quick and helpful support when something wasn’t clear.
Providing timely assistance and making sure users understand what they’re getting is very important to us, and we appreciate you sharing your positive experience.
Kindly reach out to us at [email protected] if you need help in the future.
Warm regards,
Nebula Team 🔮
How this kind of thing is legal I do not know. You agree to pay $1 and then at the bottom of an unrelated email it mentions a renewal. Then there’s two subscription type, app and web. Now they’ve charged me $30 which I did not agree to. Had to then go and create a web profile to see a subscription that was essentially hidden.
Reply from Appnebula2026-01-07
Hello Robert,
Thank you for sharing your feedback.
I understand how upsetting it must feel to agree to a small initial payment, only to later discover renewal terms buried in an unrelated email, with separate app and web subscriptions that made the process confusing. Your words highlight the importance of transparency and straightforward communication about billing, and it’s valuable for us to know how this experience came across from your perspective.
If you’d like to follow up directly so the team can review your account and resolve this, please reach out to [email protected].
Kind regards,
Nebula Team 🔮
Interesting app, it's just not a priority cost wise for a revolving auto payment the people and staff are great to work with. Very helpful.
Reply from Appnebula2026-01-06
Hi Carolline,
Thank you for your thoughtful review! We’re glad to hear you found the app interesting and our team helpful and easy to work with. We understand that recurring payments aren’t always a priority for everyone, and we appreciate your honest perspective about the cost.
If you ever want to discuss your subscription or have more feedback to share, please reach out at [email protected] — we’re always here to help.
Best wishes,
Nebula Team 🔮
Got a charge for £49.99 that I was not expecting, fortunately my bank stopped it. They tried again for payment and again bank stopped it. Struggling to cancel my subscription that I was unaware of agreeing to.
Reply from Appnebula2026-01-03
Hi Samantha,
Thank you for taking the time to share your experience. We understand how stressful unexpected charges can feel, especially if the subscription wasn’t clear to you at the time. We’d like to review your case and help resolve this properly.
Please contact us directly at [email protected], and we’ll assist you as soon as possible.
Warm regards,
Nebula Team 🔮
E
E. Ding · 1 review · Experienced 2026-01-03 ·
★★★★★
Scam practice.
Reply from Appnebula2026-01-03
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that this was your impression — that’s certainly not how we want our service to feel. We’d appreciate the chance to look into what happened and clarify things for you.
Please reach out to us at [email protected], and our team will be happy to help.
Best regards,
Nebula Team 🔮
B
Bina Champaneria · 15 reviews · Experienced 2026-01-02 ·
★★★★★
Appnebula signed me up to a…
Appnebula signed me up to a subscription I did not choose. I used the £1 free trial and automatically I was signed up to a subscriptions. Nebula have taken £49.99 out of my account - what for??? I contacted my bank and asked them to block payments but Nebula seems to change names and therefore still has means of taking the money from my acocunt, This is so unethical and devious. BEWARE - NEBULA APP is devious and is robbing people!!
Reply from Appnebula2026-01-03
Hello Bina,
Thank you for taking the time to share your feedback.
We understand that unexpected charge can be upsetting. All subscription details, including pricing and terms, are always presented upfront before any commitment is made.
Your experience is very important to us, and we want to thoroughly review your case. Please contact us at [email protected], and we review your case, explain the charge and find the best way to resolve the issue.
Warm regards,
Nebula Team🔮
C
Ciara Pitka · 1 review · Experienced 2025-12-30 ·
★★★★★
If I could give 0 stars I would
If I could give 0 stars I would, scammers, and won’t give me back my money for 5-10 business days, AI answers their emails, 0/10 definitely
Reply from Appnebula2025-12-31
Hi Ciara,
Thank you for taking the time to share your experience - and for trusting us enough to speak openly about how this made you feel! We truly appreciate you raising these concerns, even when the situation is frustrating.🤝
We’re really sorry that things didn’t move as quickly or smoothly as you expected. We understand how upsetting it can be to wait for a refund or feel unheard, and we apologize for any inconvenience this process caused. Some steps do take time to complete properly, but that doesn’t make the wait any less difficult, and we recognize that.
Please know that we do want to make things right. If there’s anything still unresolved or if you’d like us to review your case again in more detail, please reach out to us at [email protected]. Our team will do everything possible to help bring this to a clear resolution.
Warm regards, Nebula Team 🔮
M
Meliza Ross · 1 review · Experienced 2025-12-22 ·
★★★★★
This deserves 0 star
This deserves 0 star
This is a scam, you will not see a subscription neither in the app on on the internet website but they will say you have one that you agreed to when you donated money in exchange for a service. They will take the subscription money a week later, harder to dispute that way. They will say that they sent an email about the subscription but nowhere you will have seen it when you donated money, I am very careful in what I signed for and it was NOWHERE written that I subscribed, nor could I find the said subscription anywhere. I paid with PayPal and have open a dispute, Nebula said I have a subscription (why can’t I see it in the app or the website) then they offered to reimburse 30% of the 61.31$ they took wrongfully. The case it still going on and will escalate if not resolved, especially after finding this platform, where 70% of ppl also gave one star because they also were scammed.
Reply from Appnebula2026-01-01
Hi Meliza,
Thank you for taking the time to share your experience. We’re sorry to hear how upsetting and confusing this situation has felt — especially when it comes to trust and unexpected charges. That’s not the impression we ever want to leave.
We’d like the chance to review your case carefully and clarify everything in a calm, transparent way. Please reach out to us directly at [email protected], and our team will take a closer look and support you through the resolution.
Warm regards,
Nebula Team 🔮
S
Simon Richardson · 3 reviews · Experienced 2025-12-29 ·
★★★★★
Make sure to understand the billing terms
I downloaded the app an realised it was not for me. Deleted the app immediately and did not subscribe, however, as they request bank details for free trial, I have since been charged £49.99.
By means of an update, customer service have reacted promptly and offered a full refund.
Reply from Appnebula2025-12-29
Hi Simon,
Thank you for taking the time to share your experience — we understand how upsetting it can be to notice a charge you weren’t expecting, especially after deciding the app wasn’t right for you. This is definitely not the impression we want to leave.
We’d appreciate the chance to look into this and help clarify what happened and resolve it properly — please contact us at [email protected], and our team will assist you as soon as possible.
Best regards,
Nebula Team 🔮
Utter scam. Phishing for your personal information and fingerprints.
Reply from Appnebula2025-12-27
Hi Yvonne,
Thank you for taking the time to share your experience and for trusting us enough to express your concerns 🙏😔 We are truly sorry to hear that this caused worry. Please rest assured that we never use personal information or sensitive data like fingerprints for any purpose outside of providing our services.
If you have any unresolved questions or need assistance, please don’t hesitate to reach out to us at [email protected]. Our team is here to help and clarify everything for you.
With respect and appreciation, Nebula team 🔮
