IT WAS NO PROBLEM IN ORDERING THE COVER
Reply from AquaRest Outlet2026-06-08
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
About AquaRest Outlet
Data updated- Website
- aquarestoutlet.com
- Category
- Beauty & Well-being
- Location
- United States · Manchester
- Status
- Unclaimed
- Last 12 months
- 48 reviews
- Replies to negative
- 88% (7/8)
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Is AquaRest Outlet legit?
AquaRest Outlet (aquarestoutlet.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Daniel was very helpful with answering…
Daniel was very helpful with answering all our questions and processing our order for the Aquarest 3500s plug-n-play hot tub. We can't wait to set it up and start hot tubbing.
Reply from AquaRest Outlet2026-06-08
We’re so happy to hear that you had a great experience with us & hope your new hot tub meets all of your expectations, too! We look forward to working with you again for any of your spa needs. Thank you, AquaRestOutlet.com
Spa looks great
Spa looks great. Haven’t turned it on yet.
Reply from AquaRest Outlet2026-06-08
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
I received a quick reply to my question.
Reply from AquaRest Outlet2026-05-18
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
I had a few questions before I ordered…
I had a few questions before I ordered and the Live chat was a great experience to answer them!
Reply from AquaRest Outlet2026-05-01
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! The same team on the live chat is the same group you will get on the phone, in case you ever need more detail or interaction than the chat allows!
quick and easy check out
Reply from AquaRest Outlet2026-05-01
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Great experience, perfect cost effective hot tub
Great experience, fast delivery to Colorado. Delivery drivers agreed to move it to the backyard for me and unpack it for an extra $50. Well worth it. Hot tub works good, but would recommend wiring to 220v so heater works with jets on. But I didn’t have enough room in my panel to add this, so I stuck with 110v which is still fine. Looses heat quickly with jets on, but again I knew it would to start with. Perfect hot tub for the price and for what we needed. Customer service also responds quickly with questions.
Reply from AquaRest Outlet2026-05-01
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Be sure you keep the air valves (bubbles) off when the spa is not in use, as these bring outside air in and will compete with the heater! Thank you, AquaRestOutlet.com
Great service
Reply from AquaRest Outlet2026-05-01
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Quick response and exactly what I was…
Quick response and exactly what I was asking about
Reply from AquaRest Outlet2026-05-01
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
A friend has your product
A friend has your product. We've been looking at it for to long. The website worked great. Price is always a consideration.
Reply from AquaRest Outlet2026-05-01
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Delivery was delayed
Delivery was delayed, setup instructions were lacking, self-drilling screws tented to break, was missing cap for the railing, and control panel buttons did not work.
Reply from AquaRest Outlet2026-04-17
I am sorry you had a difficult time with the setup of your spa. I trust you have contacted us and gotten the manufacturer support to resolve all of your issues; however, we are here if you have not gotten the help you need yet. I will follow up with an email to be sure you have some options! Thanks, The AqurestOutlet.com Team
Good price
Good price, quick shipping
Reply from AquaRest Outlet2026-04-17
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
very helpful customer service staff
called several times to get information about the units and delivery process. I was ordering from several states away from the delivery location to a new build, and was only going to be on-site for 5 business days to receive the hot tub. everyone has been extremely helpful, and the hot tub was delivered without any problems. As power and water is not available to the house, I am not able to do a full functional check.
Reply from AquaRest Outlet2026-04-03
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
I purchased a hot tub new from them
I purchased a hot tub new from them, it arrived with broken parts not allowing half of the jets to work. Contacted there warranty department and provided them the serial number and pictures of the broken parts. 3 months later still no help and half of my hot tub still does not work. Thanks for the response saying you do not believe me. lol, yes it was purchased through you. Feel free to reach out to me and get it resolved. I still have an email sent to you and the warranty department with no response. I talked with your customer service on the phone and they just referred me to dreamaker and said the warranty is through them. Yes I purchased with you and it was shipped broken and is still broken
Reply from AquaRest Outlet2026-03-31
I do apologize if you have had issues. That does not sound like any experience we have ever had, and I do not beleive you likely purchased through us. Our team would interact withe the manufacturer if there was any issue getting a resolution to any manufacturer warranty issues. If you did purchase with us, you must keep us in the communication to know if the manufacturer is not following through properly (as they will work directly with you and not keep us updated). Thanks, the AquaRestOutlet.com Team
great job
The Aquarest team was great in keeping me informed with the process and even shipped a week early. The shipment was great too, driver was helpful with delivery. Big thanks to him! It took 2 days to heat up like they said. I have now used my hot tub for a week. It's what I expected, very relaxing. Great price. I'm a bigger guy so really only 2 adults should use at a time due to water levels. Overall very happy with the purchase and hope to get several years of use from it.
Reply from AquaRest Outlet2026-03-31
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, AquaRestOutlet.com
Went just as expected
Reply from AquaRest Outlet2026-03-31
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Ordering was simple
Ordering was simple, any questions I had during ordering process or after were answered promptly and in a friendly manner. Delivery was as promised and product is a good deal!
Reply from AquaRest Outlet2026-03-31
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Used the live Chat and Daniel was…
Used the live Chat and Daniel was extremely helpful
Reply from AquaRest Outlet2026-03-31
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon. And, Dan is a great resource of information!
Great website and service
the website provided all the information I needed to make an informed decision.
Reply from AquaRest Outlet2026-03-31
Thank you so much for your order & review of AquaRestOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Amy walked me through the process…
Amy walked me through the process answering all my questions awesome experience.
Reply from AquaRest Outlet2026-03-31
Thank you for taking the time to leave a review on AquaRestOutlet.com! We’re so grateful for your feedback & hope to work with you again soon. I am so glad you were able to work with Amy...she is patient and gentle and has a wealth of experience!