Professional service
Thank you, Ronald, for taking the time to share this! We’re glad to hear you were pleased with the service you received. Best, The Arrow Lift Team
Arrow Lift (arrowlift.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you, Ronald, for taking the time to share this! We’re glad to hear you were pleased with the service you received. Best, The Arrow Lift Team
They show up on time they did everything in the contract what more could a person ask for.
Thank you, Dan, for sharing this. We’re glad to hear the team showed up on time and followed through on everything outlined in the contract. That’s exactly the kind of reliable service we want to provide! Please feel free to reach out if you need any support in the future! Warmly, The Arrow Lift Team
Our initial consultation with Chauncey was very helpful. He was exactly on time and answered all of our questions. When we selected the stairlift we wanted Chauncey was able to schedule the installation the next day. The installation was flawless. Very pleased with all aspects of the purchase. This stairlift changed our lives.
Thank you, James, for taking the time to share such thoughtful feedback. We’re glad Chauncey was helpful during the consultation, arrived right on time, and was able to answer your questions clearly. It’s also great to hear the installation went smoothly and that you’re pleased with the overall purchase experience. Most of all, hearing that the stairlift has changed your lives means a great deal to our team. Thank you for trusting Arrow Lift!
The end result is that my Mom can now go up and down the stairs safely. I would recommend Arrow Lift. Nathan Stockwell our salesman was professional. knows his product and compassionate.
Thank you, Georgette, for sharing this. We’re so glad to hear your mom can now use the stairs safely. That kind of everyday peace of mind means a lot. We’re also happy to hear Nathan was professional, knowledgeable, and compassionate throughout the process. Thank you for recommending Arrow Lift!
This unit just glides up my stairs. Well worth the price. Installers were courteous and on time. I would definitely recommend this company.
Thank you for taking the time to share your experience! We’re so glad to hear that your stair lift has made navigating the stairs so much easier and that you feel it has been worth the investment. Hearing how our products help people move around their homes more comfortably is why we do what we do. We’re also pleased to know that your installers were courteous and arrived on time. Thank you for your kind words and for recommending Arrow Lift to others. It means a great deal to our team. Best, The Arrow Lift Team
Great customer service, fast delivery and installation
Thank you for sharing your feedback, Natalia! We’re delighted to hear that you had a positive experience with our team and that your delivery and installation were completed quickly. Providing responsive service and making the process as smooth as possible are both very important to us, so we’re grateful for your kind words. Thank you for taking the time to leave a review. We appreciate the opportunity to serve you and are always here if you have any questions in the future. Warmly, The Arrow Lift Team
Installers were very helpful & did a great job
Thank you for taking the time to leave a review, Caroline and Arvin! We’re delighted to hear that your installers were helpful and that they provided a good experience. Our team takes pride in making the installation process as smooth and straightforward as possible, and we’re pleased that their efforts made a positive impression. Thank you for sharing your kind words. We’re grateful for the opportunity to serve you and are always here if you have any questions in the future! - The Arrow Lift Team
They were terrific. Made a hard thing very easy and transparent. Well done!
Thank you for sharing your feedback, Mark! We’re glad to hear that our team was able to make what can often feel like a difficult process much easier and more straightforward. Providing clear information and helping our clients feel informed every step of the way is very important to us. We appreciate your kind words and are grateful for the opportunity to serve you. Warmly, The Arrow Lift Team
The salesman was friendly and helpful in making our selection. His experience really made the decision easy without pressure. The scheduling was simple. Just pick a day and a time and if available, it was booked. The installers arrived on and at the scheduled day and time. Not early, and not late.... Perfect. Installation was done in one day as promised and it was very apparent that the installer was experienced and quite qualified. The service department was also up to the task. Two days after installation and use, there was an unexpected problem. Once contacted, the repair was done that day. Just a minor alignment but tested for operation repeatedly by the technician. We are very pleased with the ease of operation and the color choices that were available.
Thank you for such a thoughtful review, John! We’re delighted to hear that you had a positive experience from start to finish. It’s wonderful to know that our team helped make the selection process straightforward and that the installation was completed on schedule by an experienced installer. While the need for a service visit shortly after installation is uncommon, we’re glad our team was able to respond promptly and get everything adjusted quickly. We’re also pleased to hear that you’re enjoying the ease of operation and were able to choose a color that fits your home and preferences. Hearing that the entire process met your expectations means a great deal to us. Thank you for sharing your experience, and we hope you enjoy your stair lift for many years to come! Best, The Arrow Lift Team
We had excellent interaction with all of your staff. Sales person Gary Nelson and the installer. I don't remember his name. They were very professional, personable and also attentive to meeting our needs and questions.
Thank you for taking the time to share your experience! We’re delighted to hear that you had such positive interactions with our team. It’s wonderful to know that Gary and your installer provided professional, personable service and took the time to address your questions and needs along the way. Helping our clients feel informed and well cared for throughout the process is very important to us, and we appreciate your kind words. Thank you again for your feedback, and we’re grateful for the opportunity to serve you! -The Arrow Lift Team
Good, quick and efficient service at a reasonable price.
Thank you for your feedback, June! We’re pleased to hear that you received prompt, efficient service and that you found the experience to be a good value. Our team works hard to provide dependable support while keeping the process as smooth as possible. We appreciate you taking the time to leave a review and are grateful for the opportunity to serve you. Warmly, The Arrow Lift Team
Quick response to inquiry. able to view and ride at showroom with outstanding help from Preston. efficient scheduling of installation and polite knowledgeable installer.
Thank you for sharing your experience, Missy! We’re glad to hear that your inquiry was handled promptly and that visiting the showroom gave you the opportunity to see and try the stair lift in person. It’s wonderful to know that Preston was able to provide helpful guidance along the way. We’re also pleased that the installation was scheduled efficiently and that your installer provided courteous, knowledgeable service. Thank you for taking the time to leave such kind feedback about our team!
Installer was quick and professional and did a great job
Thank you for your review, Gregory! We’re glad to hear that the installation was completed to your satisfaction. Our team works hard to provide a smooth experience while ensuring every detail is handled properly, so it’s wonderful to know that was reflected in your installation. We appreciate you taking the time to share your feedback. Warmly, The Arrow Lift Team
Nice, clean installation. Salesman Matt was a nice fellow to deal with.
Thank you for sharing, Michael! We’re glad to hear that you were pleased with the installation and that everything was completed neatly. It’s also wonderful to know that Matt was enjoyable to work with and helped make the process a positive one. We appreciate you taking the time to share your experience. - The Arrow Lift Team
Very polite, knowledgeable, efficient installer.
Thank you for sharing your feedback, Larry! We’re pleased to hear that you were happy with the installer who served you. Our team takes pride in providing a professional experience while making the installation process as smooth as possible. We appreciate you taking the time to leave a review and share your experience. Best, The Arrow Lift Team
Stair lift installation was very knowledgeable about equipment and set up and did a great job!
Thank you for your review, Christine! We’re glad to hear that your installer was knowledgeable and took the time to ensure everything was set up properly. Providing a smooth installation experience is important to us, and it’s wonderful to know that our team’s expertise made a positive impression. Thank you for sharing your feedback, and we hope you enjoy the benefits of your stair lift for years to come. Warmly, The Arrow Lift Team
The installation was done very well by a fellow who was professional and friendly. He gave us instructions on the operation. This is a very great product!
Hi Larry, Thank you for taking the time to leave a review! We’re glad to hear that your installer provided a positive experience, and that he took the time to make sure you felt comfortable operating the stair lift before he left. It’s also wonderful to know that you’re so pleased with the stair lift itself. Hearing that it is making a positive difference means a great deal to our team. Warmly, The Arrow Lift Team
The men I worked with were polite and helpful. They were on time and did the installation as they said they would. The site was clean. I have no complaints. I would definitely recommend them.
Thank you for sharing your experience, Marsha! We’re glad to hear that our team was courteous and respectful of your home throughout the installation process. Arriving on time, completing the work as promised, and leaving the area clean are all things we work hard to deliver on every project. It’s especially meaningful to hear that you would recommend us to others. We truly appreciate your kind words and are pleased that the experience met your expectations. - The Arrow Lift Team
Easy to work with. Salesperson explained the options and process well. Installer was great. He was thorough and cleaned up everything when he finished. He also went over the use very well.
Thank you for taking the time to leave a review, Glenn! We’re glad to hear that the process felt easy and straightforward from beginning to end. It’s wonderful to know that the options and installation process were explained clearly and that your installer took the time to make sure everything was completed carefully and neatly. Helping our clients feel confident and informed is an important part of what we do, and we’re happy to hear our team delivered that for you. Best, The Arrow Lift Team
Installation was quick and neat. I bought a reconditioned unit and you can't even tell it was used. Looks nice on my stairs.
Thank you for sharing your experience, Sue! We’re glad to hear that you were satisfied with the installation. It’s also wonderful to know that your reconditioned stair lift looks good in your home and fits in nicely with your staircase. We take great care in preparing our reconditioned units, so it means a lot to hear that you’re pleased with how it looks and performs. We hope it serves you well for many years to come! Best, The Arrow Lift Team
63 reviews matching