Art.com (art.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I loved the artwork despite a few wrinkles in the canvas at the side corner, but due to confusing order updates, I sent two emails which were never acknowledged. I don't think anyone reads them.
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
The prints I ordered are beautiful! Great quality as well.
We're thankful for your feedback and honored to have you as a customer.
Shipped quickly, arrived in perfect condition. Quality print!
Thanks a ton—your thoughts help us keep improving for awesome customers like you.
I’m glad I was able to finally buy this particular picture. I’ve been looking for a place to buy it for a couple of years.
We appreciate you! Thanks for the feedback and for being part of our community.
Thank you! Your feedback helps shape what we do and how we grow.
The prints quality is phenomenal, I will definitely be buying more prints. They looked just like the pictures online color and everything. Great job.
We're always listening and learning—thanks so much for your insight.
ART.COM IS THE BEST FOR QUALITY PRINTS. THEY USE STURDY PAPER AND THE PRINTS ARE ALWAYS BEAUTIFUL. GREAT CUSTOMER SERVICE!
We value every customer—and your feedback truly makes a difference. Thank you!
Poor quality of print. The frame of the original artwork was printed as well which looks strange and was not even cut evenly.
We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.
The care in packing the print, and the gorgeous print itself were outstanding! Highly recommend this company!!
It means the world to us to hear from our customers—thanks for your feedback!
I returned Art within time period on June 17th, called support twice and still waiting on refund - I think this company might be a scam.
I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
The photo was nice but it has creases on it where it was folded while being delivered. I wish it was a little more secure to have prevented that.
I'm so sorry to hear your order arrived damaged. I've gone ahead and processed a free reshipment of your order. There's no need to return the damaged items. If there's anything else we can help with, please don’t hesitate to reach out here: https://www.art.com/help/talktous. Thank you.
Quality far above expectations and consumer service for one order I needed to return was professionally handled. Experience was top-notch!
We appreciate you taking the time to share your thoughts—thank you.
It was shipped so quickly & very good quality. And made the perfect gift. Thanks again!
Hearing from customers like you helps us do better—thank you!
Still waiting for my over $1K order placed weeks ago. Very few if no updates....Wayfair and other sources make ordering and receiving a much smoother process. Received 1 item in an order of several more. Cannot finish the job without the ensemble
I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
We're so grateful for your feedback and continued support.
The items were nice - which is why I gave it three stars, however the order was delayed by weeks - the customer service sent an email that clearly goes out to all w the same Problem - saying the art is delayed and no further information available. It was very hard to get in touch and delivery status was never updated. A month or so Later I got the art - but was put off by the lack of response and customer service
I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Thank you for your kind words—we’re lucky to have customers like you.
The texture of the photos on wood art is much different than in the past. I think someone should have made that clear - was it in writing anywhere? The old one is much more modern, polished look. Not sure I would have ordered had I known.
We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Art was delivered in good condition. Art of good quality.
Your feedback is incredibly valuable to us—thank you for being a part of our journey.
I’m still waiting for the second piece to ship.
I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
103 reviews matching