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Home & Garden

Art.com

103 reviews

4.1103 reviews
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About Art.com

Data updated
Website
art.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (18/18)
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Is Art.com legit?

Art.com (art.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

E
Eric Green · 1 review · Verified · Experienced 2026-06-24 ·

Quality prints and fast shipping

Quality prints and fast shipping. Will definitely purchase again!

Reply from Art.com2026-07-16

We appreciate you! Thanks for the feedback and for being part of our community.

J
John Morley · 1 review · Verified · Experienced 2026-07-02 ·

!he best value and the best…

!he best value and the best communication and customer service of all the online art sites. You need look no further than art.com!

Reply from Art.com2026-07-16

We're thankful for your feedback and honored to have you as a customer.

S
Sara Shafer · 2 reviews · Verified · Experienced 2026-06-23 ·

The picture is beautiful, BUT...

The picture is beautiful. BUT, the sawtooth hanger on the back is not centered, and it is hammered down so tight the picture cannot be hung. Now I have to take it to the very expensive local framer to have that part fixed. Four stars is only because I love the picture. Because of the additional expense, I'd give it a three.

Reply from Art.com2026-07-16

Thanks for being part of our community and helping us improve with your feedback. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

B
Barbara Griffin · 2 reviews · Verified · Experienced 2026-07-01 ·

Beautiful and quality print

Reply from Art.com2026-07-16

Thanks a ton—your thoughts help us keep improving for awesome customers like you.

K
Kathy Rumble · 2 reviews · Verified · Experienced 2026-07-02 ·

Beautiful Canvas Print.

I was so impressed with how securely packed the print as packaged. The print was as depicted and described. I am very pleased with my purchase.

Reply from Art.com2026-07-16

Your feedback is incredibly valuable to us—thank you for being a part of our journey.

G
Gilbert Montez · 1 review · Verified · Experienced 2026-06-30 ·

Outstanding customer service

Outstanding customer service! We had an issue with a piece of art that we purchased. It was not right. I emailed the help desk. Without asking any other questions, they replaced the piece immediately. Great service!

Reply from Art.com2026-07-16

We’re grateful for your support and appreciate you taking the time to share your thoughts.

J
Joseph Palmeri · 1 review · Verified · Experienced 2026-06-24 ·

picture was delivered in timely…

picture was delivered in timely fashion,nicely framed

Reply from Art.com2026-07-16

Thank you! We’re always listening and appreciate hearing from customers like you.

J
Jill Libby · 1 review · Verified · Experienced 2026-06-24 ·

Quality

Quality, ease in ordering, prompt delivery

Reply from Art.com2026-07-16

Thanks for your feedback! We're grateful for the opportunity to serve you.

M
Monica Torres · 1 review · Verified · Experienced 2026-06-23 ·

Thank you

Thank you, my art looks great!

Reply from Art.com2026-07-16

Thanks so much—we truly value your feedback and your loyalty as a customer.

S
Sharon Mirto · 1 review · Verified · Experienced 2026-07-01 ·

Everything I have ordered arrived…

Everything I have ordered arrived quickly and just as expected.

Reply from Art.com2026-07-16

Your feedback means a lot to us—thank you for being a valued customer.

M
Mart · 10 reviews · Verified · Experienced 2026-06-12 ·

Lovely Framed Print

I am a knitter, so when we moved into a small apartment, my knitting chair was placed in a corner of our bedroom between the windows & our chest of drawers. The lovely framed print of the young girl knitting looks perfect over the chair. It gives me a nice feeling every time I look at it.

Reply from Art.com2026-07-16

We really appreciate your input—it helps us grow and better serve amazing customers like you.

L
Lane · 1 review · Verified · Experienced 2026-06-24 ·

The print and framing were excellent

The print and framing were excellent. The piece arrived more quickly than anticipated. I would definitely buy from again.

Reply from Art.com2026-07-16

Thank you for sharing your experience—we value your voice and your business.

J
Joseph Pitts · 6 reviews · Verified · Experienced 2026-06-29 ·

My purchase arrived quickly in…

My purchase arrived quickly in excellent condition. I’m very pleased with the purchase and will definitely do business with you again.

Reply from Art.com2026-07-10

Thanks for your feedback! We're grateful for the opportunity to serve you.

J
Jeanne Gordon · 1 review · Verified · Experienced 2026-06-23 ·

You only shipped half my order.

Reply from Art.com2026-07-16

I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

N
Neil Kraemer · 1 review · Verified · Experienced 2026-06-30 ·

Packaging and product excellent

Reply from Art.com2026-07-10

Thanks for your feedback! We're grateful for the opportunity to serve you.

A
Adam Bates · 1 review · Verified · Experienced 2026-06-23 ·

The picture came damaged

Reply from Art.com2026-07-09

I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

J
Jenna-Clare Livesay · 2 reviews · Experienced 2026-07-09 ·

I ordered a painting twelve days ago

I ordered a painting twelve days ago. My order status never revealed any information (it has always said pending) so I called to see what was happening four days ago. I was told by the young woman on the phone that it was being put in the mail that day and would arrive today. This morning I noticed my order status still said pending, so I called again to check in. When I spoke to a different young woman, she said my painting has not been made because they have too many orders to fill and they’ll get to it asap. I’m so disappointed. Apparently the first girl lied? So confused. I will not be purchasing from art.com again.

Reply from Art.com2026-07-09

I’m so sorry your order hasn't arrived. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

R
RM · 2 reviews · Verified · Experienced 2026-06-22 ·

Liked the art, disappointed with the frame.

Loved the design and the color of the frame. Unfortunately, the corners did not connect, and the mitered areas had obvious spaces on three corners. Shipping was perfect, packaging was perfect, and art.com said they would replace the damaged frame. We haven’t seen it yet.

Reply from Art.com2026-07-10

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

G
Gotit · 4 reviews · Verified · Experienced 2026-07-09 ·

Very disappointed. Two issues. Poor quality control.

The hook for hanging is not even from side to side. The print itself is buckled in 2-3 places on the right side. It was not applied evenly on the backing. So disappointed. We’ve bought alot from Art.com This was $121. Not even discounted. I’m 80 years old and I can’t return it. We discovered the problems today as we were have it hung.

Reply from Art.com2026-07-09

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

S
Stephen Russell · 1 review · Verified · Experienced 2026-06-29 ·

The website was very user friendly

The website was very user friendly. The staff was very responsive to my request for a tax exempt purchase. The order was fulfilled in a timely manner as well. I am very pleased with the service!

Reply from Art.com2026-07-09

Your feedback means a lot to us—thank you for being a valued customer.