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Home & Garden

Art.com

103 reviews

4.1103 reviews
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About Art.com

Data updated
Website
art.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (18/18)
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Is Art.com legit?

Art.com (art.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Janice Hofmann · 5 reviews · Verified · Experienced 2026-07-10 ·

It was perfect

It was perfect. Looks exactly as pictured. I love it! Quality is outstanding and packaging integrity was awesome ensuring the picture arrived in perfect condition. Thank you,

Reply from Art.com2026-07-21

We're so grateful for your feedback and continued support.

B
Brenda Aubert · 1 review · Verified · Experienced 2026-07-10 ·

First time ordering from the company

First time ordering from the company. The prints were absolutely stunning. The colors are so vibrant. Simply beautiful. Can't wait to display them. The delivery arrived less than a week after my purchase.

Reply from Art.com2026-07-21

We're thankful for your feedback and honored to have you as a customer.

D
Debra · 4 reviews · Verified · Experienced 2026-07-07 ·

No. Just no. Never again.

Well, I'm still battling with "customer service" via emails. They are NOT answering my question. It's been a nightmare and I will NOT buy from this store again.

Reply from Art.com2026-07-20

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

S
Sara Lilly · 1 review · Verified · Experienced 2026-07-02 ·

There were black smudges on the white…

There were black smudges on the white border of my artwork I ordered

Reply from Art.com2026-07-20

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

M
Mary S · 1 review · Verified · Experienced 2026-06-29 ·

Ordering our print was easy

Ordering our print was easy. The options were easy to understand and selecting choices was simple. The delivery process was well explained. Our print arrived on time, safe, and very well wrapped. We couldn’t be happier with our print and with Art.com.

Reply from Art.com2026-07-20

Thanks so much—we truly value your feedback and your loyalty as a customer.

S
SRE · 1 review · Verified · Experienced 2026-07-06 ·

I was pleased with the quality of the…

I was pleased with the quality of the product and delivery service, but disappointed with the length of time it took to receive the picture due to reported shortages with framing material.

Reply from Art.com2026-07-17

Thanks for your feedback! We're grateful for the opportunity to serve you.

C
Cheryl Johnson · 1 review · Verified · Experienced 2026-06-30 ·

Timely arrival and in good condition

Timely arrival and in good condition, and my print was beautiful.

Reply from Art.com2026-07-17

We’re grateful for your support and appreciate you taking the time to share your thoughts.

T
Timothy Williams · 3 reviews · Verified · Experienced 2026-07-01 ·

Always helpful and courteous

Always helpful and courteous. I love their products.

Reply from Art.com2026-07-17

Thank you! We’re always listening and appreciate hearing from customers like you.

S
Sheila Gibson · 1 review · Verified · Experienced 2026-07-16 ·

Extended delay in delivery…

I ordered two prints in early June that were to be delivered within 2 weeks. One is still pending and the other was delivered last week. Very disappointed in the service and delay.

Reply from Art.com2026-07-17

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

J
Jody S · 1 review · Verified · Experienced 2026-07-07 ·

My first order was lost in transit

My first order was lost in transit. I emailed on 4th of July weekend and someone answered me right away and my order was on the way! Great customer service ⭐️⭐️⭐️⭐️⭐️

Reply from Art.com2026-07-17

Thanks so much—we truly value your feedback and your loyalty as a customer.

B
Beverly B · 2 reviews · Verified · Experienced 2026-06-30 ·

The picture was exactly what we wanted…

The picture was exactly what we wanted for our collection.

Reply from Art.com2026-07-17

Your feedback means a lot to us—thank you for being a valued customer.

M
MK · 1 review · Verified · Experienced 2026-07-06 ·

Very high quality

The quality of both the stretched canvas and the framing is very high. And the color accuracy of the piece shown on your website compared to the delivered piece is perfect. Thank you.

Reply from Art.com2026-07-17

We really appreciate your input—it helps us grow and better serve amazing customers like you.

B
Brenda Waters · 8 reviews · Verified · Experienced 2026-07-06 ·

Beautiful picture

Beautiful picture. I waited about 2 weeks before I received notification that the frame I chose was not available, so that delayed my order. Happy with the artwork, overall.

Reply from Art.com2026-07-17

We really appreciate your input—it helps us grow and better serve amazing customers like you.

F
Fr. William Schooler · 3 reviews · Verified · Experienced 2026-07-06 ·

The art work is great

The art work is great. The delivery was perfect.

Reply from Art.com2026-07-16

It means the world to us to hear from our customers—thanks for your feedback!

J
John Stauffer · 2 reviews · Verified · Experienced 2026-07-02 ·

I was able to find what I was looking…

I was able to find what I was looking for in their inventory. Ordering was easy and my order arrived in a timely manor.

Reply from Art.com2026-07-16

Hearing from customers like you helps us do better—thank you!

L
Linda · 2 reviews · Verified · Experienced 2026-06-23 ·

First time purchaser

First time purchaser. Although Art.com initially failed to ship my order they made it right by expediting the shipment. I'm thrilled with my new art! Love it!

Reply from Art.com2026-07-16

Thank you! Your feedback helps shape what we do and how we grow.

J
Joelle Beausejour · 1 review · Verified · Experienced 2026-07-01 ·

The color is much more yellow than I…

The color is much more yellow than I expected.

Reply from Art.com2026-07-16

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

S
Susie · 2 reviews · Verified · Experienced 2026-06-26 ·

The quality of the prints is top notch

The quality of the prints is top notch. They came wrapped in acid paper in a triangle box. Very nice quality

Reply from Art.com2026-07-16

We appreciate you taking the time to share your thoughts—thank you.

C
C S · 1 review · Verified · Experienced 2026-07-01 ·

Quality!

Beautiful colors and lovely finish on paper

Reply from Art.com2026-07-16

Thank you for your kind words—we’re lucky to have customers like you.

D
Dolores Juarez · 5 reviews · Verified · Experienced 2026-06-26 ·

Great

Every time I get pictures from Art.com they come damaged free and pictures and frames are perfect Love the selections!

Reply from Art.com2026-07-16

We're so grateful for your feedback and continued support.