ARTEMEST (artemest.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
E
Erin Donner · 1 review · Experienced 2025-12-03 ·
★★★★★
Unique items and top notch customer service
Artemest has the most unique, high quality products and their customer service is top notch! I had a small issue with an item I ordered and not only were they so easy to communicate with, they went above and beyond to remedy the situation. I am a customer for life!
Reply from ARTEMEST2026-01-05
Dear Erin,
Thank you for sharing your wonderful feedback!
We’re thrilled to hear that you appreciate both the uniqueness and quality of our products, and that our Post-Sales Team was able to support you promptly and effectively. Going above and beyond for our customers is always our goal, and it’s wonderful to know it made a difference.
We’re honored to have you as a loyal customer and look forward to assisting you with many more special pieces in the future!
Warm regards,
Artemest Concierge Team
M
Marian LaMonte · 6 reviews · Experienced 2025-08-10 ·
★★★★★
Artemest is a top notch business of…
Artemest is a top notch business of artists and customer service. My planter arrived with a break, and I received the most wonderful customer service from Angela C. I would absolutely buy again from Artemest!
Reply from ARTEMEST2026-01-05
Dear Marian,
Thank you for taking the time to share your experience!
We’re so glad to hear that Angela provided such attentive support and that you felt well taken care of. Your kind words mean a lot to us, and we’re delighted to know you would shop with us again.
We look forward to assisting you soon!
Warm regards,
Artemest Concierge Team
K
Karan Soni · 2 reviews · Experienced 2025-08-05 ·
★★★★★
Artmest offers some of the best…
Artmest offers some of the best homeware items out there. While we had a slight snag in the initial delivery, the team was quick to course correct and help the situation of hand. My items finally arrived in perfect condition and ahead of schedule. Very grateful for their assortment and service. Looking forward to buying many items from them in the future.
Reply from ARTEMEST2026-01-05
Dear Karan,
Thank you for sharing your feedback with us!
We’re pleased to know that you appreciate our selection and that our team was able to step in promptly to ensure everything was resolved. We’re especially glad your items arrived safely and earlier than expected.
Thank you for your trust and kind words; we truly look forward to supporting you with future purchases.
Warm regards,
Artemest Concierge Team
A
Alana · 1 review · Experienced 2025-06-01 ·
★★★★★
Great experience ordering a wedding present
I ordered a beautiful cake stand for a wedding gift and the item is so unique and I am so pleased with it. The customer service was such a great experience. Angela was so responsive and helped me with several things along the way. Will order again!
Reply from ARTEMEST2026-01-05
Dear Alana,
Thank you for taking the time to share your experience!
We’re so glad to hear that the cake stand you selected made such a special wedding gift and that you were happy with your choice. It’s also wonderful to know that Angela was able to support you throughout the process with care and responsiveness.
We truly appreciate your kind words and look forward to assisting you again soon!
Warm regards,
Artemest Concierge Team
Artemest continually provides the highest quality goods, unique and beautiful! Their customer service is second to none. I cannot recommend the company more! Five stars plus!! 🩷
Reply from ARTEMEST2026-01-05
Dear Adriane,
Thank you for taking the time to share such wonderful feedback!
We’re truly grateful for your continued trust in Artemest and delighted to know that you value both the quality and uniqueness of our collection, as well as the care provided by our team. Your enthusiastic recommendation means a great deal to us.
We look forward to welcoming you back again soon!
Warm regards,
Artemest Concierge Team
Customer service was timely, courteous and helpful always. We ordered the Madrepora Luminous Sculptures and they were stunning. We had a special requirement to add wireless capacity that was accommodated no cost. Excellent experience.
Reply from ARTEMEST2025-07-16
Dear Lynne,
Thank you so much for your kind words and for taking the time to share your experience!
We’re thrilled to hear that you’re pleased with the Madrepora Luminous Sculptures and that our team could accommodate your special request. Providing attentive and flexible service is something we take great pride in, and we’re so glad it made a difference.
We truly appreciate your support and look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
A
Antonio · 1 review · Experienced 2025-06-18 ·
★★★★★
Excellent Customer Service
Excellent Customer Service! An item arrived with defects and they took care of it swiftly sending me a new item. Recommended.
Reply from ARTEMEST2025-06-29
Dear Antonio,
Thank you for your kind feedback!
It’s great to hear that you appreciated the support from our team. Providing a smooth and attentive post-sales experience is one of our top priorities, and your recommendation truly means a lot to us.
We look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
Lovely cushions, they look amazing on my sofa. Great service and amazing custumer service. I will order again
Reply from ARTEMEST2025-06-25
Dear Silvia,
Thank you for taking the time to share your feedback!
We’re so pleased to hear that the cushions complement your space beautifully and that you are happy with both our service and support.
We truly appreciate your kind words and look forward to welcoming you back for your next order!
Warm regards,
Artemest Concierge Team
S
Soni Koul · 2 reviews · Experienced 2025-05-14 ·
★★★★★
My buys from Artemest
Extremely pleased by my purchase. The products are just great and team at Artemest is extremely professional. Strongly recommend.
Reply from ARTEMEST2025-06-04
Dear Soni,
Thank you for your wonderful feedback!
We’re delighted to know that you’re happy with your order and that our team helped make your experience seamless.
Your kind recommendation means a lot to us, and we truly appreciate your support.
We look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
We purchased a mirror by Giovanni Botticelli through Artemest and they were great with communication and packaged the fragile mirror incredibly well for a shipment from Italy to New York. We are so happy with Artemest and will be ordering from them again in the future.
Reply from ARTEMEST2025-04-22
Dear Aaron,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience and that the mirror by Giovanni Botticelli arrived safely and met your expectations. Ensuring that delicate pieces are well-protected during international shipping is something we take great care with, and we’re so glad it showed.
We truly appreciate your trust in Artemest and look forward to assisting you again in the future!
Warm regards,
Artemest Concierge Team
T
Tony Romano · 1 review · Experienced 2025-03-05 ·
★★★★★
Our company purchased the Cromia Large…
Our company purchased the Cromia Large Green Pendant Lamps. Our customer a national restaurant chain said they are “SUPER NICE”.
Artemest was easy to work with and responded to all of our requests promptly even with the time difference of us being in Chicago. Shipped on time.
Reply from ARTEMEST2025-04-02
Dear Anthony,
Thank you for taking the time to leave a review!
We’re delighted to hear that your customer loves the Cromia Pendant Lamps. It’s also great to know that you found our team responsive and easy to work with, despite the time difference.
We appreciate your trust in Artemest and look forward to collaborating with you again in the future!
Warm regards,
Artemest Concierge Team
I had an issue with an existing order and customer service resolved it satisfactorily with a great deal of care and consistent communication. Kudos to Arianna for ensuring that things were properly addressed and for handling this with great professionalism.
Reply from ARTEMEST2025-03-06
Dear Sabina,
Thank you for taking the time to share your feedback!
We’re so pleased to hear that our Post-Sales Team provided attentive support and kept you informed throughout the process. Arianna will be delighted to know her assistance made a difference.
Your satisfaction means the world to us, and we truly appreciate your trust.
We look forward to assisting you again in the future.
Warm regards,
Artemest Concierge Team
The product arrived perfectly and exceeded my expectations on date received!
Reply from ARTEMEST2025-03-06
Dear Jodi,
Thank you for your kind words!
We’re thrilled to hear that your order arrived safely and even earlier than expected. It’s wonderful to know it exceeded your expectations!
We look forward to serving you again in the future.
Warm regards,
Artemest Concierge Team
Very helpful with answering questions. Unique products! Great quality.
Reply from ARTEMEST2025-02-19
Dear Mary,
Thank you for your fantastic feedback!
We’re so pleased to hear that you found our team helpful and that you appreciate the uniqueness and quality of our pieces. Your 10/10 rating means the world to us.
We look forward to assisting you again in the future.
Warm regards,
Artemest Concierge Team
S
Susan Bartosch · 1 review · Experienced 2025-02-14 ·
★★★★★
Two stunning stools
I have two stools and absolutely love them. Such excellent craftsmenship. Very comfortable. I wish I could put them in my front yard to show them off because they are that beautiful.
Reply from ARTEMEST2025-02-15
Dear Susan,
Thank you for your wonderful feedback!
We’re delighted to hear that you love your stools and appreciate the craftsmanship behind them. It’s wonderful to know they bring both beauty and comfort to your space.
We look forward to seeing your collection grow with the addition of your third custom stool.
Warm regards,
Artemest Concierge Team
Responsive and delivery was much sooner than expected.
Reply from ARTEMEST2025-02-15
Dear Kelly,
Thank you for your feedback!
It's a pleasure to hear that you found our team responsive and that your order arrived sooner than expected.
We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Artemest Concierge Team
Gorgeous candle holders! They are even more beautiful in person. The shipping and communication were prompt. Thank you!
Reply from ARTEMEST2025-02-15
Dear Raffaella,
Thank you for your kind words!
We’re thrilled to hear that you love the candle holders and that they exceeded your expectations in person. We also appreciate your feedback on our shipping and communication—we always strive to provide a smooth experience.
We hope you enjoy your pieces, and we’d love to assist you again in the future!
Warm regards,
Artemest Concierge Team
I ordered this for a wedding present for a friend and had it sent here bc she is presently out of the country. I have not opened it, so done know its condition, etc., but everything else has been great. You folks are easy to work with.
Reply from ARTEMEST2025-02-05
Dear Karen,
Thank you for your thoughtful review!
We truly appreciate your trust in us for such a special gift and hope your friend loves it once she receives it.
If you have any questions or need any assistance, please don’t hesitate to reach out at [email protected].
Warm regards,
Artemest Concierge Team
Great products. Table arrived in perfect condition.
Reply from ARTEMEST2025-02-05
Dear Amanda,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you’re happy with your table and that it arrived safely. We hope you enjoy it for years to come!
We look forward to assisting you again in the future.
Warm regards,
Artemest Concierge Team
Cecelia, the lady that was replying to my emails was very helpful and polite.
Reply from ARTEMEST2025-02-05
Dear Heath,
Thank you for your kind words!
We’re delighted to hear that Cecilia was attentive in assisting you. We’ll be sure to share your lovely feedback with her.
We appreciate your support and hope to hear from you again.
Warm regards,
Artemest Concierge Team
