Great product
Great product; great delivery; reasonable cost.
Reply from Artificial Turf Supply2026-04-27
We appreciate the feedback Craig. Feel free to share photos of the finished project, we would love to see how it came together.
About Artificial Turf Supply
Data updated- Website
- artificialturfsupply.com
- Category
- Construction & Manufacturing
- Location
- United States · Carlsbad
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (2/2)
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Is Artificial Turf Supply legit?
Artificial Turf Supply (artificialturfsupply.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great communication pricing and follow…
Great communication pricing and follow up
Reply from Artificial Turf Supply2026-04-27
Thank you for sharing Jonathan! We are glad to hear our team was in touch throughout the process.
I am a repeat customer
I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our landscaper for future use.
Reply from Artificial Turf Supply2026-04-16
Thank you for sharing John! We are glad to hear that our team was able to hit the mark with your artificial turf project. Please feel free to share photos of the completed installation - we would love to see how it came out!
What made my experience great was the…
What made my experience great was the wonderful customer service provided. Each encounter speaking with representatives was kind, courteous and extremely helpful. Thank you!
Reply from Artificial Turf Supply2026-04-02
Thank you for sharing Mercedes! We are glad that our team was able to help with your project.
It was a great pleasure working with…
It was a great pleasure working with Bobby. He helped us to pick out the right turf that we were looking for our simulator room.
Reply from Artificial Turf Supply2026-04-02
Thank you for sharing Jane! Barry is a wonderful team member, and we are glad that he could assist with your project. Please feel free to share photos of the completed project - we would love to see how it turned out!
They had excellent service and…
They had excellent service and reasonable prices. Definitely recommend them.
Reply from Artificial Turf Supply2026-03-28
Thank you for sharing A.S.! We're glad to have helped with your project.
Professional Staff
Working with Raul Romero was a great experience. He stayed on top of our order making sure we could start our project on time and with all the necessary resources needed to make it professional looking. The samples sent were a great way of us identifying the correct turf for our project. He coordinated everything at the warehouse to insure a smooth delivery in a timely manner. I’ve been very pleased with the results, the turf quality is top notch, and it installed very easily following their online tutorials. I would recommend comparing their product to others on the market.
Reply from Artificial Turf Supply2026-03-23
We are glad to hear the Raul was a great help with your project. Please feel free to share photos of the finished project - we would love to see how it turned out!
This is a #1 company in usa i use this…
This is a #1 company in usa i use this company for my turf projects for over 12 years my clients are very happy and me too thank you ATS
Reply from Artificial Turf Supply2026-03-22
Thank you for sharing Yony! We've enjoyed our partnership over the last 12 years, and are looking forward to helping with your future turf projects!
I PLACE A ORDER ON MARCH 3 AND WAS NOT…
I PLACE A ORDER ON MARCH 3 AND WAS NOT TOLD THAT ITEM WAS NOT AVAILIBLE. CALLED SEVERAL TIMES BECAUSE WE NEVER RECEIVED ANY INFORMATION ABOUT THE ITEM. I CALLED AND CANCELED BUT FELT REALLY ISOLATED ON A VERY UNAPOLOGETIC WHEN WANTED TO KNOW WHEN MONEY WOULD BE REFUNDED. NOT MY FAULT ITEM WAS NOT AVAILBLE.
Reply from Artificial Turf Supply2026-03-13
Hello Terri, thank you for making us aware of this situation. We have sent a request for additional information so we can assist in this case. If you'd prefer, you can also give us a call at (877)525-8873 and we can assist over the phone. We look forward to hearing back from you. 3/20 Update: Unfortunately we have not heard back after requesting additional information through the Trustpilot platform, and from our request for direct outreach. We are unable to locate any order, refund request, or prior communication that matches the situation described. If you would still like assistance, please reach out to us directly or through the Trustpilot platform so we can assist in this case.
Artificial Turf Supply was excellent to…
Artificial Turf Supply was excellent to deal with. Prices were great and customer service was outstanding. We picked our order up and had a small problem with a portion of the turf. I contacted Kyle Boyd who responded quickly and more than exceeded my expectations on how to correct the issue. Hands down excellent customer service. Highly recommend
Reply from Artificial Turf Supply2026-03-09
Thank you for sharing William - we are glad to hear Kyle was able to help resolve your problem. Please feel free to share photos of your finished project, we would love to see how it turned out!
Easy to deal with
Easy to deal with. Helpful in determining the way to order the rolls to assure of proper installation
Reply from Artificial Turf Supply2026-03-03
Thank you for sharing Jay - we are glad to hear our team was able to help with planning for your project.
This is my 2nd successful project with…
This is my 2nd successful project with ATS. Great value and service.
Reply from Artificial Turf Supply2026-03-02
Thank you for sharing Robert - we are grateful for the opportunity to assist with your artificial turf projects.
Good job 👍
Great service
Reply from Artificial Turf Supply2026-02-10
We are glad to hear our team was able to offer great service for your project Joe - thank you for sharing!
Great, just one little issue
Everything was great except we were short one piece of play pad. I did the math, and I think we should have gotten 52 pieces instead of 51. I think the pieces either shrink or aren't all cut the exact correct dimension, so we had an extra 24 sq. ft. that needed the play pad.
Reply from Artificial Turf Supply2026-02-03
Thank you for the feedback James. We’re glad everything went well overall and appreciate you bringing this to our attention.
Yony and his team were amazing. Highly recommend.
Yony and his team were amazing. Attention to detail and did everything perfectly..
Reply from Artificial Turf Supply2026-01-20
Thank you for sharing Patti! We are glad to hear that your project went well.
Great customer service
Great customer service! If I ever need turf again I know where to come.
Reply from Artificial Turf Supply2026-01-08
Thank you for sharing Steven! Feel free to share some finished photos of the project, we would love to see how it turned out.
Delivering was quick and turf composite is excellent.
Delivering was very quick. The turf is what was needed for a bocce ball court.
Reply from Artificial Turf Supply2026-01-05
Thank you for sharing Joanne - we are glad to hear our team was able to help with your bocce ball project! We'd love to see how the finished project turned out.
Megan was absolutely amazing!!
Megan was absolutely amazing!!! She made every step easy and answered all of my questions (I had A LOT)
Reply from Artificial Turf Supply2025-12-23
Thank you for sharing Alycia! We are glad to hear that Megan was able to help with your artificial turf project.
Sale, Customer Service & Tech Dept
Sales, customer service and tech department had an amazing response time and knowledge of products. Matt was so helpful and follow up was great!
Reply from Artificial Turf Supply2025-12-17
Thank you for sharing Katy - we are glad to hear that Matt was able to help out. We look forward to assisting you with your next project!
Barry was super helpful in getting my…
Barry was super helpful in getting my questions answered and my order right for me. I just had a small project and I had no experience with turf, but Barry was so helpful in sending samples, returning phones calls and getting me the information I needed. I would definitely recommend Artificial Turf Supply!
Reply from Artificial Turf Supply2025-12-15
We are glad to hear that Barry was able to help with your artificial turf project. Thank you for sharing Jeffrey!