Artificial Turf Supply (artificialturfsupply.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
Great customer service. Recommended a product, gave me the necessary cuts on the turf to create the proper coverage while insuring consistency in the turf
Shipped quickly, and arrived according to the schedule given upon production completion
Reply from Artificial Turf Supply2025-12-12
We appreciate the kind words and look forward to helping with the next project! Thanks for sharing!
Great communication, shipping into a tight window of delivery, and a more than required attitude with the whole process.
Reply from Artificial Turf Supply2025-12-01
We are glad to hear that the process was made easy for you! Feel free to share photos of the completed project, we would love to see how it turned out!
I want to say that It was extremely helpful being mailed samples of the turf. The contractor Raul Romero that was referred by you was amazing and very helpful, he done a great job.
Reply from Artificial Turf Supply2025-11-24
We are glad to hear your turf specialist Raul was able to help with your project! Feel free to share photos when you get the chance, we would love to see how it came out.
Thank you for sharing your experience Ernest - we are glad to be of assistance with your artificial turf project!
P
Patrick Young · 2 reviews · Verified · Experienced 2025-10-20 ·
★★★★★
A numbers of things need to be addressed
The artificial grass looks great very excited.
Reply from Artificial Turf Supply2025-10-30
Thank you for letting us know Patrick. A member from our customer service team will reach out directly to see how we can assist.
Update 11:24am 10/30/25 - We are glad our team was able to get in touch and now understand the issue was related to the installation rather than the turf material. We’re glad the product itself looks good and are here to support you as you work with your installer to remedy the installation in the spring.
Once I made contact with sales, the agent was responsive, staying in touch throughout the selection, order, and installation process. The product is great and the prices are the best.
Reply from Artificial Turf Supply2025-10-30
We're glad to hear our team was able to help with your project! Feel free to share photos of the finished installation, we would love to see how it came out.
D
Diijon DJ Jones · 1 review · Verified · Experienced 2025-10-21 ·
★★★★★
It was extremely helpful being mailed…
It was extremely helpful being mailed samples of the turf. The contractor Jim Puopolo that was referred by you was amazing and a pleasure to meet, he done a great job and everyone loves it.
Reply from Artificial Turf Supply2025-10-27
We are glad to hear that your project turned out well DJ! Feel free to share photos when you get the chance - we would love to see how it came together.
Thanks Kevin! We are glad that our service was to your expectations. Please feel free to share photos of the finished project - we would love to see how it turned out.
THE SERVICE I RECEVIED WAS AMAZING! WE HAD A PROBLEM WITH SHIPPING, AND ARTIFICAL TRUF MADE IT RIGHT !!!!! KYLE GREAT JOB WILL ORDER THROUGH YOU GUYS AGAIN
Reply from Artificial Turf Supply2025-10-13
Oh no! We're so sorry to hear about this. This is not the level of service we aim to provide. We're actively working with the carrier to resolve the issue as quickly as possible. Please keep an eye on your email as our Customer Support team will be reaching out to help.
Update 10/14: We are glad to hear our team was able to help get this resolved in a timely manner. Please feel free to share photos when the turf is installed - we would love to see how it turned out!
Extremely responsive and helpful throughout the process, even recommending a great installer. The turf looks amazing and the whole experience was seamless. Highly recommend!
Reply from Artificial Turf Supply2025-10-06
We're glad to hear your turf project went off without a hitch! Feel free to share some photos when you get the chance - we would love to see how it turned out!
K
Kam · 2 reviews · Verified · Experienced 2025-09-23 ·
★★★★★
Shipping
Product was reasonably priced but I believe shipping was very expensive
Reply from Artificial Turf Supply2025-09-25
Thank you for the kind words Kam. We hope you enjoy your new artificial turf!
Very high quality product! Customer care and support was amazing!
Reply from Artificial Turf Supply2025-09-25
We are glad to hear that you are enjoying your new artificial turf, and glad that our team was able to be of assistance. Please feel free to share photos of the finished project - we would love to see it!
It didn’t work for chipping like I was told and it wasn’t the easiest to splice either. Other than that the putting is fairly true and I like the color I picked out.
Reply from Artificial Turf Supply2025-09-25
Oh no! Thank you for letting us know Eric. We will have a member of our customer service team reach out and help with your new putting/chipping green.
I installed the 40 thread carpet-very realistic. Sales dept checked in on me every month until I ordered but weren’t pushy about it and answered all my questions. Great price for the quality I received, transportation company knew exactly how to get a large roll off the truck without a fork lift. Now my neighbors are commenting on how great my yard looks.
Reply from Artificial Turf Supply2025-09-17
Thank you for the kind words Brad. Feel free to share a photo of your new yard - we would love to see how it turned out!