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Shopping & Fashion

Artswardrobe

336 reviews

2.4336 reviews
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About Artswardrobe

Data updated
Website
artswardrobe.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
170 reviews
Replies to negative
0% (0/206)
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Is Artswardrobe legit?

Artswardrobe (artswardrobe.com) has a 2.4 out of 5 rating on OK.one, based on 336 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 60% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently pointed out that the delivered products looked completely different from the website photos, featuring poor quality prints and extremely cheap fabric instead of the advertised designs. Many reviewers also felt that the garments were overpriced, noting that they wasted significant amounts of money on items that did not match expectations. However, some customers also noted that the website was simple to navigate and the purchasing process was generally smooth and easy. A few other people also mentioned that they found the initial clothing selections visually appealing and attractive before receiving their orders.

Auto-generated from all reviews of this business. For reference only.

What people say

Complete fraud of a "company"

If i could give this scam artist thief of a company, I would. I paid for an xs dress, and what arrived was XL. The dress looked NOTHING lile website. Upon asking for a refund, the company refuses to refund. They ignore and lie about process. DONT BUY FROM HERE. ITS A.COMPLETE SCAM. Disgusting customer service and Disgusting products. This company is a fraud and should be investigated and shut down

SCAMMERS!!

SCAMMERS!!! Be aware they use false advertising of their products online. The item I purchased was presented as an embroidered tailored woman's zip up top. What I got was a cheap, male L pullover with a poorly printed pattern. I have asked for a refund and they flatly refuse, saying I can only get a discount to buy more from them. DO NOT TRUST THESE PEOPLE

Extremely Misleading Product & Poor Customer Service

I ordered a dress from Arts Wardrobe expecting a luxurious gown with 3D floral appliqués and a dramatic skeleton design, as advertised on their website. What I received was shockingly different—a cheaply made dress with a flat printed pattern, poor-quality material, loose threads, and faded colors. It looked more like a basic costume than the elegant piece shown online. When I contacted customer service, the experience was equally disappointing. Instead of taking responsibility, they repeatedly offered small discount coupons (10%, then 20%, then 30%) and suggested I keep the item or give it to friends. They refused to provide a prepaid return label and insisted that I pay international shipping to return the item to China, despite the fact that the product was clearly misrepresented. This is a textbook case of misleading advertising. I will never purchase from this site again and strongly advise others to avoid it. If you value quality and honesty, look elsewhere.

DO NOT BUY FROM THE COMPANY

This company is a TOTAL scam!!! None of their products look like their pics. They are cheaply made with very poor quality and look NOTHING like the pics at all. They refuse to give you their address for returns and make so many excuses like "the expensive costs to return the products back to China" to try and get us not to return their disgusting imatation products. The company is a total scam. Do not waste your time or money dealing with such people!!!! I had to contact my bank to get my money bank because they kept dragging their feet and making one excuse after another. The BBB has a TON of complaints about this company and they should be investigated and shut down. Until that happens DO NOT BUY ANYTHING FROM THEM!!!!!!

If I could give zero Stars I would what…

If I could give zero Stars I would what I ordered and what I received were two completely different things. I have asked for a refund and they literally want me to take pictures of what I received so I plan on filing a charge dispute! I would love to upload the photos of what I ordered versus what I got but this page doesn't give me that option.

If I could give zero stars I would.

If I could give zero stars I would. Ordered the beautiful skeleton dress Oct 4 for Halloween. I emailed customer support TWICE asking for shipping info- no tracking info provided upon payment or ever. This came today- Nov 14! NOT AT ALL WHAT WAS ADVERTISED!! It’s an ugly, screen print on the garment. And Their “small” is like an XL! Do not order anything from these people!

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