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Money & Insurance

Auto Approve

202 reviews

4.8202 reviews
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About Auto Approve

Data updated
Website
autoapprove.com
Category
Money & Insurance
Location
United States · Chicago
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (6/6)
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Is Auto Approve legit?

Auto Approve (autoapprove.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

N
Noel Reyes · 2 reviews · Verified · Experienced 2026-07-20 ·

I'm expecting the APR will be 7.5%

I'm expecting the APR will be 7.5%, but anyway, it still good for me now for paying less monthly.

A
ADOLFO GASCA RICO · 1 review · Verified · Experienced 2026-07-08 ·

Great service

They always tuck the time to ensure to answer all the questions and be very patient with the process.

B
BRANDON SAUNDERS · 1 review · Verified · Experienced 2026-07-24 ·

Nick did a great job with understanding…

Nick did a great job with understanding my work schedule and keeping things efficient and concise.

S
Sarah · 3 reviews · Verified · Experienced 2026-07-27 ·

Constant updates and friendly assistance

M
MARY PHILLIPS · 1 review · Verified · Experienced 2026-07-20 ·

Nora was a great person to work…

Nora was a great person to work with,she was professional and answered all our questions.

R
ROLANDO SANCHEZ JR · 1 review · Verified · Experienced 2026-07-28 ·

Drew really helped me out

Drew really helped me out. He got me the best rate and payment. We finished the whole process in few hours, and got funded in a few days. It was a great experience!

G
GREGORY ROHR · 2 reviews · Verified · Experienced 2026-07-20 ·

quick and painless great customer…

quick and painless great customer service!

P
Pawenvir Virk · 3 reviews · Verified · Experienced 2026-07-21 ·

Great lowered my payment thank you so…

Great lowered my payment thank you so much

C
Charles Holland Junior · 1 review · Verified · Experienced 2026-07-23 ·

First of all save me money lower…

First of all save me money lower monthly Payments!! Ryan Hamliton help me thou each step of way make sure I understand each part And talk me thou each one as needed Answer all questions I had!! 😊

K
Kim · 1 review · Verified · Experienced 2026-07-27 ·

Terrific people to work with through the re-fi process.

Ishmail & Kayla were very helpful to me throughout the process. They kept me informed as we moved through the steps and were very straightforward in answering questions I had. And they were veryfriendly!

t
terry · 6 reviews · Verified · Experienced 2026-07-28 ·

I want to Thank Mr. Jarrel and Auto Approve

I want to Thank Mr. Jarrel and his team for making my refinance on 23 Ram truck so easy. I had a Chapter 13 bankruptcy on my credit and after getting turned down by banks and credit unions with a rate of 23%. I put a credit app in with Auto Approve and I talked with Mr. Jarrel and he told me that they could help and they did with a refinance rate of 17%, this is going to help get back to a rate that I want to be. I recommend Auto Approve to anybody. Thanks

D
DENNIS STOLTZ · 1 review · Verified · Experienced 2026-07-27 ·

Only after Jamell Thomas took over did…

Only after Jamell Thomas took over did you get 5 stars . With James and the rest of your staff you would get 0 . I have never had such a terrible experience with a company with follow up and follow thru .

Reply from Auto Approve2026-07-29

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had and regret that we did not meet your expectations. After reviewing your concerns, we determined that an administrative error on the part of your Loan Consultant resulted in the lapse in communication. This does not reflect the level of service we strive to provide, and we have addressed the matter internally to help prevent similar issues in the future. We appreciate that your concerns were ultimately resolved, but we understand that this does not lessen the frustration you experienced along the way. We help thousands of customers refinance their loans each month and take great pride in delivering responsive, professional service. We are truly sorry that your experience fell short of those standards and appreciate you bringing this matter to our attention.

L
LYNNE JACKSON · 1 review · Verified · Experienced 2026-07-28 ·

Other agent taking my call when my rep…

Other agent taking my call when my rep was busy. quickness of service Phone calls returned pleasant reps

W
William · 6 reviews · Verified · Experienced 2026-07-22 ·

Positive Experience

It was my first time using Auto approve. The process was easy and efficient. They listened to my needs. The result was better than I expected. Would use them again.

J
JOSHUA SWETNAM · 1 review · Verified · Experienced 2026-07-21 ·

David was professional and kept me…

David was professional and kept me informed.

K
Kinger · 4 reviews · Verified · Experienced 2026-07-28 ·

Communication was huge

Communication was huge. Easy to get the documents and paper work needed to finish the deal. Great

H
Hugo Garcia Maciel · 1 review · Verified · Experienced 2026-07-20 ·

I had an amazing experience.

C
CAROLYN WHEELER · 1 review · Verified · Experienced 2026-07-27 ·

Every one was very helpful

Every one was very helpful. But I was also ready with all the papers needed to complete the transaction. I’ve already recommended your company to two people and will continue to do so

Reginald was the gentleman that I dealt…

Reginald was the gentleman that I dealt with through the refinancing process, and he was phenomenal! We had a couple of hold backs on my end, but Reggie was amazing on making a decision, & keeping me posted on what what was needed. I can't lie, the best online/phone process I've ever had! Reggie deserves a good pay raise, if not a promotion; he knows his stuff, and helped me through the process like a champ!

S
Susan · 3 reviews · Verified · Experienced 2026-07-27 ·

Refinance car loan

The agent Brad was able to save me a lot of money, walked me through the process and was very helpful. He has been very patient with me throughout the process…..