Looking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.
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Is Automotive Equipment Specialists legit?
Automotive Equipment Specialists (automotiveequipmentspecialists.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-27.
I called five times and two days trying to get an invoice to buy a Tuxedo tire machine. Finally they send an invoice but its $385 HIGHER than the online listing. They claim it was a Black Friday special even though it was 10th of December and is still listed on their website for $1,600. They failed to honor their advertised price, bad business.
Reply from Automotive Equipment Specialists2024-12-13
Hi Ron,
It seems that you are misguided with the way this company works. If we are doing promotions for Black Friday/Cyber Monday, they come with a deadline. As our banners had showed, the deadline was 12/2. It isn't a deadline that only we provide, but our suppliers/manufacturers let us know when our costs will go back to normal. We cannot do anything about that. Had you purchased these items online in time during the sale or even called us during those days, then we could have honored the price. You called us the week after the promotions ended (around 12/9), unfortunately, some prices were not changed in time. If we honored that price, we would be losing money. We were willing to sell it you at cost but you refused and resorted to writing false claims about our 5-star company. Obviously we take care of our customers, as you can see with the amount of 5-star reviews we receive. This review is not a correct reflection of our company. We did what we could to help you get the equipment you wanted, but in the end, you did not want to purchase with us.
When shipment seemed like it was lost by the freight forwarder, I received help in locating the item by Automotive Equipment specialist .
Thank you !!.
I was contacted by a team told me how and what was going to happen with the product i purchased . and thats what happened very smooth. thanks for not making me work to buy something from you!
This is my second big purchase from this company. Equipment came quickly and in working order. I will continue to do business with automotive equipment specialists.
I have been purchasing different equipment from "Automotive Equipment Specialists" that range from a full ADAS Calibration kit, additional target boards, and a complete Diagnostic Scanner kit. Recently I just priced a wheel alignment system as well. Every time I call, whether it is Vanessa, Alex, or Mario that answers the phone, I feel like I am treated like family. They actually remember who you are when you talk to them, not like other companys I have dealt with in the past where you are just another customer. They are an amazing Team to do business with and I will definately continue to do purchase from them in the future! Thank you for everything!!
Easy online purchase. Excellent customer / seller interaction. Fast delivery. Any questions I might have had were answered before I had them. Great communication from AES, they called shortly after the online transaction and kept me posted on delivery. I recommend AES for anyone looking for an excellent, reliable and trustworthy supplier.
