Great Transaction
Great customer service and communication. Super fast shipping and awesome prices. Thanks Again!
Vehicles & Transportation
Write a reviewAutomotive Equipment Specialists
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102 reviews
About Automotive Equipment Specialists
Data updated- Website
- automotiveequipmentspecialists.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 67% (4/6)
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About this business
Looking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.
Written by the business, not verified by us.Is Automotive Equipment Specialists legit?
Automotive Equipment Specialists (automotiveequipmentspecialists.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-27.
What people say
Fast and personable service
Awesome customer support and honest people!
Great communication with AES and contact info for the carrier they used. Everybody I dealt with was very knowledgeable. Shipped quickly and the customer support after the sale is top notch! Bought my 2 post lift a couple months ago and couldn't be happier.
These guys are the best
These guys are the best. Fast shipping with great prices.
Customer service was super helpful
Ordered the equipment and received it…
Ordered the equipment and received it in the timeframe they told me it would be here.
Good awesome to work with
Good product and good service
Alex was great
Alex was great ! Thx for working with me! He was very knowledgeable and professional! Quality parts
I NEEDED A PIECE OF EQUIPMENT
I NEEDED A PIECE OF EQUIPMENT I CALLED, THEY PROCESSED THE ORDER AND DELIVERED SO EASY
Not impressed!
We do not have the item we ordered and already getting a survey. It hasn't even shipped yet so that is a problem.
Reply from Automotive Equipment Specialists2023-07-07
Hi Tony, I don’t understand why you feel this 1 star review is appropriate. You placed an order on Wednesday, June 28th. It shipped 2 days later and we sent you the tracking information right away, considering the fact that it was going to be a 4-day holiday weekend. We not only emailed you the tracking info, but we always call to verify that you received the email and/or leave a voicemail to let you know it has been sent. Come the following Wednesday after the holiday, you emailed asking for the tracking information, so we sent it again, letting you know the first steps we took to get you that information to you. You then emailed us back saying the tracking would not work, which we then proceeded to show you it was. The estimated delivery date was set for Friday, July 7th. Not only did we ship it faster than the 7-10 business days that we advertise, but it was also estimated to deliver to you within 10 days. You could not have gotten better service or communication than what we have provided for you. This should be a 5 star review not a one star, so hopefully you can see that we did everything to answer all your questions and you can reconsider your review. I agree that the survey was sent out too early, so we double checked that the settings for our automated survey emails are sent after 2 weeks of placing your order. Somehow they were set for 7 days after. We take pride in making sure we give the best customer service, and according to other reviews, we did everything right to get you what you needed.
Quick delivery
Quick delivery. Good price.
Your customer service was great only…
Your customer service was great only downfall in ND was shipping contact
Reply from Automotive Equipment Specialists2023-07-05
Hi Randy, thank you for appreciating our customer service. We value our customer satisfaction rate. I understand that shipping can be a struggle, especially when it is out of our hands. I believe it must have been due to the rural area you live in, but we are glad it was delivered to you.
Good customer service
Good customer service, quick shipping.
Good communication
good customer service
They help with selection
Great service
Great service. Easy to order from site and staff informed me every step of the way. Price lower than every where else. Recommend to everyone.
Reply from Automotive Equipment Specialists2023-07-05
Thank you for appreciating our customer service. We value our customers and want to provide the best assistance we can.
Great customer service and superfast…
Great customer service and superfast shipping! I would definitely recommend them for any shop needs.
amazing quick service
Mario was able to answer all my…purchase experience
Mario was able to answer all my questions even went above and beyond to get a Robinair rep on the phone to verify his answers. Little while after that when i was placing the order he called and made sure the process was going good for me.
Reply from Automotive Equipment Specialists2023-07-05
Thank you for the review, we give the best possible help to meet our customers' needs.