EZ to use app and great support
EZ to use app and great support. Olivia was happy to help when i had a problem.
Avada Commerce is a dedicated leading app builder for Shopifywhere you can find any e-commerce solutions for your online business with great supportand officially qualified module quality
Written by the business, not verified by us.Avada Commerce (avada.io) has a 5.0 out of 5 rating on OK.one, based on 166 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Customer service, App, User experience. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely helpful, professional, and exceptionally quick to respond to any questions or technical doubts. People note that staff members always go above and beyond to quickly resolve issues and patiently guide users step-by-step through the entire store setup process. Some reviewers were happy with the easy-to-use application and its valuable features specifically designed for effective store optimization and bundle offers. Consumers consistently enjoy the smooth overall functionality and the prompt, tailored assistance provided by engineers for managing their online stores.
Auto-generated from all reviews of this business. For reference only.EZ to use app and great support. Olivia was happy to help when i had a problem.
Penelope is the best to guide to beginner for how to use Avada. Best Support gets me.
Great user experience once again in AOV Bundles, with excellent support from Susan when needing to add a new widget and configure a theme. We have found this app to be fantastic - so easy to create bundles.
Jenny was very prompt with her response and resolved the issue in no time.
We’ve had a very good experience using the AOV app. The app is easy to use, works smoothly, and offers useful features that help improve the shopping experience on our store. The customer support has also been excellent. Jasmine was especially helpful, responsive, and patient while assisting us. She understood our requirements clearly and guided us through everything quickly and professionally. Overall, we’re very satisfied with both the AOV app and the support team. Highly recommended for Shopify store owners looking for reliable features and helpful customer service.
The Avada staff were very knowledgeable, polite and very quick to respond. I was so grateful for the screenshot that showed me exactly where I needed to go and what I needed to fix.
Whenever we have questions about managing our Shopify store or optimizing our SEO, the AVADA support team is always quick, professional, and extremely helpful. They explain technical matters clearly, carefully understand our situation, and provide dedicated support until the issue is fully resolved. Not only are AVADA’s features excellent, but the quality of their customer support is also outstanding. Thank you very much for your continued assistance. We highly recommend AVADA and look forward to using it for many years to come!
Shout out to Penelope. Great customer service.
We've been using AVADA SEO to optimise our Shopify store, and it's been a fantastic investment. The app has excellent functionality, and the support team is exceptional Thanks Tobias! He is always quick to respond, knowledgeable, and happy to help. Highly recommended for anyone looking to improve their store's SEO.
very quick responsive, and helpful staff, great doing business with you guys
The Avada team has impressed me yet again! No matter how many issues or problems I share with them, they always work through them with me in a friendly and highly professional manner. Solutions usually come within a few minutes; for more complex issues, the tech team even gets involved, which might take a little longer, but it gives me the assurance that everything will be resolved perfectly! Today, I’d like to say a special thank you to Sera :-)
Great help and fast support
At Choffy Brewed Cacao, we're always looking for ways to improve our customers' shopping experience and make it as seamless as possible. After evaluating several solutions, we chose AOV.ai, and we're very impressed with both the platform and the outstanding support behind it. Susan and the entire AOV.ai team have been incredibly helpful throughout the setup process. They were responsive, knowledgeable, and went above and beyond to activate the features we needed and answer every question along the way. Their willingness to help and commitment to our success made the entire experience smooth and enjoyable. It's rare to find a support team that genuinely cares about helping merchants grow. Thank you, Susan, and the AOV.ai team—we highly recommend AOV.ai to any Shopify store looking to improve conversions and create a better shopping experience.
I had a great experience with AVADA, especially working with Tobias. He was very quick to respond, professional, and extremely helpful throughout the process. Tobias understood the issue quickly and provided clear and effective solutions. I really appreciate his responsiveness and support. Highly recommended!
I’ve had a positive experience using Avada SEO Suite, especially thanks to Tobias and the Technical SEO team. They helped me improve my Google PageSpeed scores and their guidance has always been clear and genuinely helpful. The AI features also make day‑to‑day SEO tasks quicker and easier. I would recommend it to anyone looking at improving their SEO.
Tiana was so patient and awesome in walking me through the steps that I needed to take to improve my SEO score! She is awesome!
Cora from Avada was online immediately and helped me with my questions. We ensured everything was set up correctly and compliant. Thanks to the team.
It was a great experiece. Olivia was great with her customer service skills and very friendly and helpful. She is very knowledgeable and explained things perfectly and easy to understand. A great experience.
166 reviews matching