Avant (avant.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 44% of negative reviews. Last updated 2026-08-10.
I was satisfied with my experience. I was disappointed that there was an administrative fee that I wasn’t told about.
Hi Linda, we know fees can get confusing. To find out what fees may apply to the product you have with us, please call 800-712-5407 for help with personal loans and 855-752-7012 for more information about our credit cards.
That's great to hear! We strive to provide the best service we can each and every day. We truly appreciate the fact that our product is a great fit for you. Thank you, Sal Scavone for your kind words and we hope you'll tell your friends and family about your experience.
I had no idea they would charge $800 for a loan up front I didn’t even see that information when I agreed to the loan.
We are sorry that our rates don't fit your situation. When making decisions, Avant considers a whole range of factors, which allows us to offer access to responsible financial products.
The process was quick and the was deposited the next business day as they stated …
That's great to hear! We strive to provide the best service we can each and every day. Thank you, Harry Demiani for your kind words and we hope you'll tell your friends and family about your experience.
We're sorry to hear about the delay in receiving your card. Please note that card delivery can take up to 15 business days. If it has been more than 15 business days, please reach out to our customer service team for assistance and to resolve any issues with the delivery at [email protected].
The online application for a loan was very helpful and the process was easy and fast.
That's great to hear! We strive to provide the best service we can each and every day. We truly appreciate the fact that our product is a great fit for you. Thank you, DEBRA DURAN for your kind words and we hope you'll tell your friends and family about your experience.
Took care of my situation with respect and calmness. The CSR waited patiently while I was trying to figure out the online screen.
That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, Shawn for your kind words and we hope you'll tell your friends and family about your experience.
Do not use this card. They gave me someone else's info on line terrible security system. I closed card went to pay minimum balance they shouldn't even get that but they automatically deduction the entire balance without my consent. They keep telling me I approvec I have a fraud complaint. They lie and are not to be trusrd
That's certainly not what we hope for. We strive to provide the highest level of service every day, and we're very sorry to hear that we didn't get it right this time. Is there any chance you'd write to us at [email protected]? We'd love a chance to fix this situation.
I really appreciate the time taken to review my information and how easy the entire process was. Love Avant!!!
Being able to help people in their times of need is what keeps us motivated at Avant. We are glad that we could be there for you when other companies were not. Thank you, Yaridis L Garcia for your kind words and we hope you'll tell your friends and family about your experience.
This company is a scam and liars. Do not use them. I had a charge that was "refunded in full" by the merchant and Avant only gave me a partial refund. When I call to talk to them about it, they say I have to talk to the dispute department. When I reach out to the dispute department they tell me to talk to customer service (this has been going on for over 3 months now). When I ask to talk to a supervisor, I was told more than once... "you have already talked to a supervisor, you cannot talk to them again" or "all of the supervisors are busy, I can have someone call you back" and no one ever calls back. They are happy to take your money, but will not do right by you. Seriously - reconsider! There are a lot of credit card companies out there. I regret giving them a chance.
We are sorry to hear there may be an inaccuracy on your account! If you would like to file a dispute via email, please email [email protected] and provide the following: - Merchant Name - Transaction Date - Transaction Amount - Dispute Amount (the amount the transaction should have been) - Reason for dispute You can also file a dispute by contacting us at 1-855-AVANTCARD or by providing the information listed above in a letter to the following address: Attn: Credit Card Billing Dispute 222 W Merchandise Mart Plaza, Ste. 900 Chicago, IL 60654
Easy of instructions and the fact of being able to fax the requested documents.
We're glad we hit the mark and hope you'll tell your friends and family about your experience!
We're glad to hear that we are living up to our commitments, and thank you for your kind words, KRB!
We’re here to champion you on your financial journey, and it sounds like you’re well on your way!
Would love to see an offer of 24 months as well . I saw different loan options with other lenders but I have had loans with you before . Hope there was another way to not have originating fees makes us get a loan amount higher .
We are sorry that our rates don't fit your situation. When making decisions, Avant considers a whole range of factors, which allows us to offer access to responsible financial products.
RECD YOUR CARD BUT JUST REMEBER I ONLY GET PD ON THE 27TH OF THE MONTH ON SS
We know that these things happen and want to see if we can help. Please call our team at 1-855-752-7012 to see what your specific options might be.
Thank you so much, KBarr for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.
Well I just opened an account with Them for a credit card. But so far my experience has been great. I look forward doing business with them..
That's great to hear! Thanks so much, Sandra Squailia for choosing Avant.
Great company to do business with,highly recommended.
Thank you for the kind words, Robert Hogan! We are happy that we were able to help you with your financial needs.
Very easy and quick. Great company and efficient process
Thank you for the kind words, Christopher Golden! We are happy that we were able to help you with your financial needs.
Fast funding! recently filed bankruptcy and got approved with no problem
That's great to hear! Thanks so much, Raven Hampton for choosing Avant.
201 reviews matching