Aviator Gear (aviatorgear.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Customer · 11 reviews · Experienced 2026-07-15 ·
★★★★★
These people are fantasic
These people are fantasic! From their initial contact to the delivery of their product everybody was first rate. Most helpful was the designer I delt with; Ms. Gutierrez. She got the design and colors right on the first try. She kept me informed all the way. She responded to every email I sent to her. So, If you want an embroidered patch that is unique and extremely special, then these are the people you need to know.
Reply from Aviator Gear2026-07-16
Thank you for taking the time to share your experience. We are delighted to know that our team delivered the level of service and quality you expected. Your confidence in our work and your recommendation is truly appreciated. We look forward to the opportunity to serve you again and create more exceptional products for you in the future.
Thank you for choosing Aviator Gear!
Your Online Wingman
I ordered an HSC-23 Artemis II patch. Quality was over the top. These guys are doing an amazing job !
Totally recommended.
Reply from Aviator Gear2026-06-15
Thank you for your wonderful feedback and recommendation, Stavros! We're honored to hear that you were pleased with the quality of the patches. Delivering exceptional craftmanship and service to our customers is always our goal. We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Aviator Gear!
Your Online Wingman
Delta Air Lines for many years had a "Flying Colonel" Program for those of us that frequently flew on Delta.
They seemed to discontinue the program as for new "Colonels" however, every once in a while I would see a very senior F/A who would recognize me. Aviation Gear put together a Delta Tail with a Flying Colonel base that is absolutely incredible in my office! Thank you to Aviation Gear for such an outstanding quality piece of art that has so much meaning to me! To any other Colonels out there this is the recognition (even though I paid for it) that Delta should have done! I highly recommend Aviation Gear! Their customer service is outstanding!
Reply from Aviator Gear2026-05-04
Thank you for your thoughtful and meaningful review, Josh! We are truly honored that our Delta Tail with the Flying Colonel base holds such personal significance for you, and we’re proud to help celebrate a legacy that clearly meant so much. Your kind words about our craftsmanship and customer service are sincerely appreciated. It was a privilege to create this piece for you.
Thank you for choosing Aviator Gear!
Your Online Wingman
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James Rose · 1 review · Experienced 2026-03-31 ·
★★★★★
Outstanding Quality and On-Time Delivery from Aviator Gear had a great experience with Aviator…
I had a great experience with Aviator Gear. The patches were high quality, with excellent attention to detail and accuracy in the design. They matched exactly what was expected and represented our unit perfectly.
The order was processed and shipped in a timely manner, and everything arrived as promised without any issues or delays. Communication was clear throughout the process, and the overall service was professional and reliable.
I would highly recommend Aviator Gear to anyone looking for quality custom patches and dependable service.
Reply from Aviator Gear2026-04-15
Thank you for your thoughtful and detailed review, James! We’re pleased to hear that you had a great experience with us and that the quality, accuracy, and attention to detail of your patches met your expectations. We also appreciate your recognition of our timely delivery and clear communication. Your recommendation means a great deal to us, and we look forward to supporting you again in the future.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Ernest · 1 review · Experienced 2026-03-10 ·
★★★★★
I have had a exceptional service from Lovely Melo
I have had a exceptional service from Aviator Gear! The patches made were great quality.
Reply from Aviator Gear2026-04-15
Thank you for taking the time to share your experience with us, Ernest! It is wonderful to know that we provided you with exceptional service and that you were pleased with the quality of the patches. Delivering high quality craftsmanship and outstanding customer experience remains our top priority, and your feedback reinforces that commitment.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Carter Saltzgiver · 1 review · Experienced 2026-02-01 ·
★★★★★
UPDATE: Bad Quality, Poor Communication, and High Prices
Edit — UPDATE: This is an updated review from the 2-star I left a couple of months ago. AviatorGear has since reached out and apologized for the several mishaps that occurred during the design process of the patch. To amend their mistakes, they sent 50 free patches of the design we made. I can’t speak to whether or not they’ve fixed the timeline issues for their design process, but there is something to be said about a company wanting to do what’s right. Thank you to AviatorGear for taking the time to address my concerns and problems either the design process. This company does care and are willing to work with you if they don’t meet the standard they’ve set.
*OLD* - BLUF: Find a different patch company to go through, such as Badass Patches. Quality, pricing, and punctuality is typically far better than Aviator Gear.
Our unit was looking for a new, updated patch design so we chose Aviator Gear, as it was one of the first options to pop up on Google. It ended in us never putting the product in full production and receiving a full refund. The process is fairly straight-forward. You send them an idea/drawing, the dimensions, and the material (PVC or Embroidered) so that their artists can create a production-ready product from their line. I sent them a professionally drawn render of our idea so they knew exactly what we wanted. They also ask you to suggest a date you need the product by. SUGGEST is the key word here; don't expect to receive your product for at least 2-3 months after it is approved. Here is why:
- As mentioned in some other reviews, they seem to take your idea and run it through some sort of AI image generator, taking the creativity and quality out of the picture. Oftentimes the image they send you and the actual product look NOTHING alike.
- Communications are very sparse and untimely. Their liaisons communicate over email and oftentimes don't respond for 4-5 business days and typically respond between the hours of 0000-0400 (CST). By the time you respond to them, you're waiting at least a week to move on to the next step.
- For their product quality, they claim to have extensive experience with creating military patches that match the regulations employed by the DoD. We went through 7 different production artworks, mostly because they were not adhering to regulations or seemingly were disregarding the instructions I was giving them. Combined with the delayed email response times and you're looking at a pretty frustrating creation process.
- Compared to their competitors (like Badass Patches), their pricing is up to $2.00-3.00 higher per unit for a lower quality product.
At the end of the day, we DID receive a full refund, so that is why I am giving them a two-star review. However, the process is so untimely, I'd say you're better off using your time elsewhere and with a company that cares more about their products.
Reply from Aviator Gear2026-02-10
Hi Carter,
Thank you for sharing this detailed and thoughtful review. We appreciate you clearly outlining the specific areas where your experience did not meet expectations. Inputs like yours help us identify where our processes need improvement.
We want to sincerely apologize for the frustration and the amount of time your unit had to invest throughout the design and communication process. Our goal with every order is to deliver accuracy and responsiveness, and we did not meet that standard, particularly during the design and coordination phases.
Even though we fully refunded your purchase, we recognize that a refund alone does not make up for the lost time, disrupted plans, or extra effort on your side. We take that impact seriously, especially when working with unit-driven projects where timelines matter.
If you are open to it, a member of our leadership team will reach out directly to listen and learn more from your experience.
Thank you again for your honesty and for giving us the opportunity to improve.
T
Taj · 3 reviews · Experienced 2025-12-17 ·
★★★★★
Aviator gear is best as always there is…
Aviator gear is best as always there is no second throught.
Reply from Aviator Gear2025-12-19
Thank you for your valuable feedback, Taj! We greatly appreciate your continued trust and are pleased to know our service consistently meets your expectations. Your support is truly important to us.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Andrew Woodrow · 1 review · Experienced 2025-12-08 ·
★★★★★
Top Notch Professionals
We have purchased multiple items from Aviator Gear over the years and have always been impressed by their professional approach to making our designs a reality.
Reply from Aviator Gear2025-12-10
Thank you for your generous feedback, Andrew! We truly appreciate your continued trust in our products and are delighted to hear that our team consistently meets your expectations. Your support motivates us to keep delivering exceptional quality and service.
Thank you for choosing Aviator Gear!
Your Online Wingman
K
Karsten Brown · 1 review · Experienced 2025-10-19 ·
★★★★★
Great Customer Service and Fast Shipping!!
Marian was extremely helpful and accommodating with our initial design and follow-on increments! The design, manufacturing and shipping process were all extremely efficient and we received our order less than a month from final design! We are extremely grateful for Marian and the Aviator Gear team for their superb service!
Reply from Aviator Gear2025-11-20
Thank you for your excellent review, Karsten! We're glad to hear that your experience from the initial design to final delivery was efficient and seamless. Marian and our team take great pride in providing attentive support and precise workmanship, and your feedback affirms that commitment. We appreciate your trust in us and are grateful for the opportunity to support your project.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Christian Duffy · 1 review · Experienced 2025-10-17 ·
★★★★★
It was a pleasure work Ashley Salunga
It was a pleasure work Ashley Salunga! She was very responsive and really worked hard to make sure to get the keychains exactly how we wanted them. Will be doing business again!
Reply from Aviator Gear2025-10-20
Thank you for your wonderful feedback, Christian! We are delighted to hear that Ashley provided such responsive and attentive service to ensure your keychains were exactly as you envisioned. We truly appreciate your support and look forward to working with you again soon.
Thank you for choosing Aviator Gear!
Your Online Wingman
O
ODC ALB · 1 review · Experienced 2025-04-14 ·
★★★★★
First Rate Product & Design
Ashley S. was very responsive in the design process and provided excellent customer service. The final patch was matched exactly our unit’s vision.
Reply from Aviator Gear2025-10-13
Thank you for your kind feedback, ODC ALB! We're delighted to hear that the design process was smooth and that the final patch perfectly matched your unit's vision. Ashley and our entire team truly appreciate your trust and support.
Thank you for choosing Aviator Gear!
Your Online Wingman
J
Joshua Villanueva · 1 review · Experienced 2025-07-15 ·
★★★★★
Great work from Monica Isidor
Monica Isidor worked with me on a patch idea I had, she was incredibly quick with responses and to get the work I had requested done. Everything was very detailed and as requested, and I left room for interpretation on some ideas I had, and she made quick work of creating something that I loved.
Reply from Aviator Gear2025-08-25
Thank you for your wonderful feedback, Joshua! We're delighted to hear that Monica provided quick responses, attention to detail, and creativity that brought your patch idea to life. We're glad you love the final result.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Michael Frank · 2 reviews · Experienced 2025-08-01 ·
★★★★★
It has been a pleasure doing business…
It has been a pleasure doing business with Aviator Gear. I purchased an aircraft stick and it has been a pleasure and easy experience working with them to customize my order.
Reply from Aviator Gear2025-08-04
Thank you for your thoughtful feedback, Michael! We're honored to have earned your trust and delighted to hear that your experience with Aviator Gear was smooth and satisfying. It was our pleasure to assist in customizing your order, and we're grateful for the opportunity to serve you. We look forward to supporting your future needs.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Liem · 1 review · Experienced 2025-07-01 ·
★★★★★
Awesome Airplane Models
The F-16 is so detail, it looks real even though it's only 18 inches long. It's totally worth it!
Reply from Aviator Gear2025-08-02
Thank you for sharing your experience, Liem! We're happy to hear that you're pleased with the detail and quality of the F-16 model. We appreciate your support and look forward to serving you again.
Thank you for choosing Aviator Gear!
Your Online Wingman
K
Kelly Howard · 2 reviews · Experienced 2024-12-31 ·
★★★★★
Civil Air Patrol unit patches …
The quality of the patches that we have had made are awesome. The customer service and design team are spot on when it comes too assisting with any changes that might need to be done. Price is affordable.
Reply from Aviator Gear2025-08-02
Thank you for your thoughtful feedback, Kelly! We're delighted to hear that you're satisfied with the quality of your unit patches and the service. We truly value your continued trust and look forward to working with you again in the future.
Thank you for choosing Aviator Gear!
Your Online Wingman
Would highly recommend Aviator Gear! I’ve used them for patches for years and plan to get custom patches made soon! Fair prices and high quality work!
Reply from Aviator Gear2025-07-31
Thank you for your continued trust, Daniele! We're honored to support your patch needs and look forward to creating your custom design soon. Your recommendation means a lot to us.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Megan · 1 review · Experienced 2025-05-01 ·
★★★★★
Aviator Gear Experience
My experience with Aviator Gear is always the best. They send great quality products, and my order is prompt and correct. I will be a returning customer for all my squadron needs.
Reply from Aviator Gear2025-07-31
Thank you for your wonderful and continued trust in Aviator Gear, Megan! We're thrilled to hear that you've consistently had a great experience with us. Know that we are glad to support your squadron needs and look forward to serving you again with the same level of excellence.
Thank you for choosing Aviator Gear!
Your Online Wingman
M
Mark Eastman · 3 reviews · Experienced 2025-07-31 ·
★★★★★
Great customer service
Great customer service, fast responses.
Reply from Aviator Gear2025-07-31
Thank you for your feedback, Mark! We're proud to provide prompt, high-quality service and truly appreciate your support.
Thank you for choosing Aviator Gear!
Your Online Wingman
K
Kyle Beach · 1 review · Experienced 2025-07-31 ·
★★★★★
Aviator Gear was prompt and…
Aviator Gear was prompt and professional. There product was outstanding !
Reply from Aviator Gear2025-08-02
Thank you for your kind feedback, Kyle! We're proud to hear that you found our service prompt and professional, and that the product met your expectations. We truly appreciate your support and trust in Aviator Gear.
Thank you for choosing Aviator Gear!
Your Online Wingman
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Steve Bayne · 1 review · Experienced 2025-07-15 ·
★★★★★
Great communication and the quality of…
Great communication and the quality of the 3D coin was top notch. Customer for life!
Reply from Aviator Gear2025-07-29
Thank you for your thoughtful review and continued trust in our work. We're delighted that you were pleased with both our communication and the quality of the 3D coin. We truly value your support and look forward to serving you again in the future.
Thank you for choosing Aviator Gear!
Your Online Wingman
