Aviator Gear (aviatorgear.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Bruce Vinal · 1 review · Experienced 2025-01-24 ·
★★★★★
The Perfect Process
Aviator Gear has one of the most in depth and personalized product development phases I’ve ever been a part of. They stay in touch with you through the entire process, and respond quickly to requests and questions. I’ve ordered two briefing sticks from AG, and they’re works of art. As an active CFI, these models are rugged enough to be used for briefing students, but so beautiful that I don’t want to take them off the shelf. The quality of their work, for the price, is unbeatable. Average turnaround time is 4 months, but it’s well worth the wait. Eloisa, the specialist who’s handled both my orders, was fantastic. I can’t speak highly enough about Aviator Gear.
Reply from Aviator Gear2025-01-29
Thank you so much for your glowing review, Bruce! We are beyond thrilled to hear that your experience with Aviator Gear has been so positive. We pride ourselves on offering a personalized, high-quality product and it’s wonderful to know that the briefing sticks are serving you well both as teaching tools and beautiful display pieces. Eloisa will be so happy to hear your kind words—she truly loves working with customers to bring their vision to life. Your feedback means the world to us, and we’re grateful for your patience during the process. We look forward to continuing to exceed your expectations in the future! If you ever need anything else, don’t hesitate to reach out. - Aviator Gear
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Kent Galyon · 2 reviews · Experienced 2025-01-13 ·
★★★★★
Love this company and their patriotism…
Love this company and their patriotism to our country and first responders. Their products are top-notch would highly recommend to anyone in the first responder world.
Reply from Aviator Gear2025-01-14
Thank you, Kent, for the wonderful feedback! We’re incredibly honored by your support and are grateful for your recognition of our commitment to both our country and first responders. It means a lot to us that our products are making a positive impact. We truly appreciate your recommendation and look forward to continuing to serve those who serve! - Aviator Gear
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Phil Sch · 1 review · Experienced 2025-01-12 ·
★★★★★
Third international order in short…
Third international order in short period of time due to excellent products and outstanding customer service. Carlo Luciano and his team are the go to team for briefing sticks. Thank you!
Reply from Aviator Gear2025-01-14
Thank you so much for your kind words, Phil! We're thrilled to hear that you're satisfied with our products and customer service. It’s always a pleasure working with you, and we look forward to continuing to provide you with the best briefing sticks. We truly appreciate your trust and support! - Aviator Gear
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K Atkinson · 2 reviews · Experienced 2024-12-03 ·
★★★★★
Easy, Great Results, and Arrived in Time
The Aviator Gear team worked with us to get the color scheme and design just right, adjusting colors and sending various revisions. The ordering process was seamless, constant updates were given to us on tracking and progress, and the patches turned out STELLAR! Our team is more than happy with the quality, colors, size, durability, and speed of delivery. Thank you!
Reply from Aviator Gear2024-12-12
Thank you so much for the kind words! We’re thrilled to hear that you’re happy with the final result. It was a pleasure working with you to bring your vision to life, and we’re glad our team could deliver exactly what you were looking for. Your satisfaction with the quality, design, and delivery means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Aviator Gear! - Aviator Gear
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Dan Pontecorvo · 3 reviews · Experienced 2024-11-19 ·
★★★★★
AVIATOR GEAR ARE PROFESSIONAL COMPANY
Carlos from Aviator Gear was very professional in helping make my son's custom Cirrus model plane. His support and response was quick and helpful. Great company. THANK YOU
Reply from Aviator Gear2024-12-03
Thank you for your feedback, Dan! We're so glad to hear that Carlo was able to assist you in creating the perfect custom Cirrus model for your son. We are thrilled you had a positive experience. If you ever need anything else, don't hesitate to reach out! - Aviator Gear
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Steve Noe · 3 reviews · Experienced 2024-11-18 ·
★★★★★
Amazing Products
Ashley was amazing to work with. I was able to get an amazing design for our organization's 30th anniversary in both a patch and coin. Our employees LOVE them.
Reply from Aviator Gear2024-12-03
Thank you so much for the kind words, Steve! It was a pleasure working on the design for your organization’s 30th anniversary. I'm thrilled to hear that your employees love the patch and coin! If there's anything else I can help with in the future, just let me know. - Aviator Gear
So we wanted to do a patch for our baseball caps at work. They were quick and easy to work with and the patch came out exactly what we wanted. Would gladly order from them again.
Reply from Aviator Gear2024-10-17
So awesome to hear that! We'll make sure your designer read your feedback. Thank you so much, Desiree. - Aviator Gear
I've been working with this company for almost a month on designing a custom patch. They don't seem to read their customer's emails on what they want. Also they are lazy when it comes to art design. It's like working with a bunch of toddlers having to explain yourself over and over. It's very sad that they charge a nonrefundable designer fee but can't follow simple directions like what color you want.
Reply from Aviator Gear2024-10-07
We're sorry to hear that, Brad. Our team is looking into this and will get back to you. - Aviator Gear
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Darren Thorpe · 19 reviews · Experienced 2024-10-02 ·
★★★★★
Everything about the service from the…
Everything about the service from the communication, packaging and the final product have been outstanding. The model is so accurate, I love it
Reply from Aviator Gear2024-10-07
Thank you, Darren! - Aviator Gear
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ROBERT DENESSEN · 1 review · Experienced 2024-07-19 ·
★★★★★
Take my $$
The Aviator Gear team are wonderful to work with, especially April. They pulled no punches letting me know the baseline timeline of the sample completion as well as the final product delivery, which is important in my opinion because I wouldn’t want to expect something early and then have it delay. In my case, final product delivery actually delivered a couple weeks earlier than baseline and I’m ecstatic. Much appreciated AG team! I’ll post the final product in my follow up review.
Reply from Aviator Gear2024-07-22
Thank you so much, Robert. Our team really appreciate it. Looking forward to working with you in the future orders. 😊 - Aviator Gear
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Avery Simer · 1 review · Experienced 2024-06-25 ·
★★★★★
Great company to work with!
AviatorGear was great to work with. They were quick, easy to work with, attentive and responsive. I have ordered numerous times, and I have never been disappointed!
Reply from Aviator Gear2024-07-16
Thank you for your feedback, Avery! We appreciate you! - Aviator Gear
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Joey · 1 review · Experienced 2024-06-11 ·
★★★★★
I trust these guys over and over.
The key to good service is to set proper expectations and then keep your word. This company does that. Ashley has been a great resource for us. Every order we have made for our patches has been delivered on time or before with zero problems. Great quality, and a relationship I trust. Thanks Ashley and AviatorGear.com.
Reply from Aviator Gear2024-07-12
Joseph, we're thrilled to hear that you’ve had a positive experience with us. It's always our goal to ensure everything goes smoothly and meets your expectations. We truly appreciate your trust and look forward to continuing to work with you! - Aviator Gear
We ordered our squadron patches and the helpfulness and support given was exemplary.
Once received the quality was far superior to any others we had had made and we will definitely use them again. Roshara Agustin gave us phenomenal support and I can’t thank her and her team enough.
Reply from Aviator Gear2024-07-12
Maj Linwood, That's wonderful to hear! It sounds like you had a fantastic experience with Roshara's support. If you have any more orders or need further assistance in the future, feel free to reach out. We'll be glad to help you again. - Aviator Gear
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Andrea Perusich · 1 review · Experienced 2024-05-27 ·
★★★★★
I had a great experience working with Ashley
I had a great experience working with Ashley! She was my direct contact through the entire process and communication was great! The patches just recently arrived and were worth the wait! They were a surprise to my husband and he absolutely loves them!
Reply from Aviator Gear2024-07-10
That's so sweet of you, Andrea! We are happy to know that your husband loves them. Thank you for choosing Aviator Gea! - Aviator Gear
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Matt McClure · 1 review · Experienced 2024-02-20 ·
★★★★★
Awesome Squadron Patches
We used Aviator Gear for our squadron patches. They were wonderfully responsive and happy to make small changes at our request. The final product was high quality and exactly what we were looking for. I've recommended them several times to colleagues and other units.
Reply from Aviator Gear2024-07-10
Matt, It was a pleasure working on your design and bringing it to life. If you have any future projects, feel free to reach out. We're here to help! - Aviator Gear
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Chris · 1 review · Experienced 2024-02-13 ·
★★★★★
Trusted embroidered quality
Aviator is a trusted and referred brand around our wing with high quality embroidery, fine detailing, and consistent coloring. The provide excellent feedback in the design process until the patch is ready to wear. We have Aviator squadron patches them in both color and OCP, and we are repeat customers for official and moral patches.
Reply from Aviator Gear2024-07-10
We appreciate your trust, Chris! We're here to assist you all the time! Aviator Gear, your online wingman! - Aviator Gear
Great experience, fulfilled expectations exceedingly.
TY AG
Reply from Aviator Gear2024-07-01
We are so happy to hear about your wonderful experience with us, Salida! Thank you very much! - Aviator Gear
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Erik B · 2 reviews · Experienced 2024-06-26 ·
★★★★★
They make quality products.
They make quality products, the embroidery is well defined and detailed. The coins are some of the nicest I've seen.
Reply from Aviator Gear2024-07-01
Thank you so much for choosing us, Erik! - Aviator Gear
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nick puvogel · 1 review · Experienced 2023-07-27 ·
★★★★★
Most excellent
The designers were super easy to work with and made great recommendations. Patches were shipped quickly and the final product was spot on. Overall good experience!
Reply from Aviator Gear2024-06-29
We're here anytime you need us, Nick! Thank you very much! - Aviator Gear
