Aviator Gear (aviatorgear.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Sean · 2 reviews · Experienced 2023-11-15 ·
★★★★★
Best place for models and patches
I've used Aviator Gear twice for personal aircraft models and several times for work. They do a great job with all of their models. The attention to detail is outstanding on their models. I've had a fewade by other companies and it doesn't even come close to the quality you can get from Aviator Gear. There is a reason why the world's air forces use them for their models and patches.
Reply from Aviator Gear2024-06-29
We appreciate your loyalty, Sean! Thank you so much! - Aviator Gear
I asked Aviator to create a model of a DC3 aircraft that I flew in the 1970’s wherein, as a Commercial Pilot, with Instrument and Multiple Engine ratings, flew 20 skydivers to their target and successful jump. The design was created by me and Aviator far exceeded my most optimistic expectations in recreating a model of my accomplishments.
Reply from Aviator Gear2024-06-29
Thank you, Gene! Until next time! - Aviator Gear
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Terry Ford · 1 review · Experienced 2024-03-03 ·
★★★★★
Excellent Experience
Great product. The team at Aviator Gear made sure I was satisfied with the patch design I provided them with before sending it to production. Great customer service as well - I never had to ask for anything since they were with me throughout the whole process to ensure I was happy. The only thing I’d say I wasn’t happy with (and I’m really nitpicking here) was the amount of time it took to make and ship the patches to me. I would have liked to have had them sooner, but really can’t complain about that even since they turned out so well.
Reply from Aviator Gear2024-06-29
Thank you for choosing us, Terry! - Aviator Gear
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Eric Blum · 1 review · Experienced 2024-03-06 ·
★★★★★
Aviator Gear was great to work with
Aviator Gear was great to work with. They were clear on the timeline from design to production. They did an amazing job on the design. I was very pleased. I had reached out to several shops for making squadron patches. Aviator Gear was the only company said they could make my design and it was perfect. They are for sure the patch company I would recommend above all others.
Reply from Aviator Gear2024-06-26
That's wonderful to hear, Eric! Our team prides itself on clear timelines and exceptional design work. We're thrilled that your squadron patches turned out perfectly and met your expectations. Thank you for recommending us—it means a lot! - Aviator Gear
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Jackson Cook · 1 review · Experienced 2024-03-14 ·
★★★★★
Mix Up that was Fixed
The customer service was great and the product was exactly how I envisioned it. Unfortunately they sent me the wrong package. Fortunately, the order I received was someone in my town who also received mine. We swapped our orders and got it right.
Reply from Aviator Gear2024-06-26
That's great to hear, Jackson! Our company's pride is in our product and service. We're glad we could make things right for you! - Aviator Gear
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Michael Benes · 2 reviews · Experienced 2024-06-01 ·
★★★★★
Always a five star experience
I've ordered stickers, patches, apparel and pilot supplies A LOT and the prices are always great, shipping super fast and customer service top notch. 5 star purchase every time!
Reply from Aviator Gear2024-06-24
Thank you for your loyalty and fantastic feedback, Michael! We're delighted to hear you're consistently satisfied with our products and service. Looking forward to your next order! - Aviator Gear
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Adam Knox · 1 review · Experienced 2024-02-02 ·
★★★★★
Incredible revision flexibility & thread detail
The amount of detail captured in my patch, as well as the revision incorporation process was next-level. I got EXACTLY what I wanted in the end and am a very happy customer. I will use Aviator Gear again.
Reply from Aviator Gear2024-06-24
We look forward to working with you again too, Adam! Thank you for choosing us! - Aviator Gear
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Kickin' it with Kiegle · 3 reviews · Experienced 2024-03-05 ·
★★★★★
10/10 Would Recommend
I've been using AviatorGear for a decade and I have not once had a bad experience. Monica, Marian and the entire team have always been super professional, attentive and quick to get me the artwork for approval. They have turned my worst descriptions in to exactly what I had in mind. I would 100% recommend Aviator Gear for all your swag needs!
Reply from Aviator Gear2024-06-24
Thank you so much for your continued support, Ian! We're always here for you! - Aviator Gear
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Nathan · 2 reviews · Experienced 2024-06-20 ·
★★★★★
I have ordered custom patches from…
I have ordered custom patches from aviator gear so far around 10 times or so. Each time has been an absolute pleasure doing business with this company! Smooth transactions, phenomenal customer service, top quality products and a very talented group of artists! If you need custom patches, key fobs, zap sticks, models of your aircraft, wooden logo plaques, etc….this is the company to trust to get it done and get it done correctly! Highly recommended!
Reply from Aviator Gear2024-06-24
Highly recommended customers like you make our job a joy! Thank you so much for your continued trust and kind words! Nathan, we look forward to working with you on your next custom project! - Aviator Gear
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Mark Wims · 1 review · Experienced 2024-02-01 ·
★★★★★
Model was great
The model was great, emails answered quickly. The only problem was it took months to get the order. Order placed in August and it was after the first of the year and many means a phone call before it arrived.
Reply from Aviator Gear2024-06-24
Mark, our team is glad that you liked the model and our quick email responses. Apologies for the delay in delivery. We're working to improve our processes. Thanks for your understanding! - Aviator Gear
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Nick G. · 1 review · Verified · Experienced 2024-06-11 ·
★★★★★
Great product and Customer Service
Great product! Always spot on with their patches. Aviator Gear's staff is always super helpful and provide the highest level of customer service.
Reply from Aviator Gear2024-06-24
Awesome, Nick! Thank you and we really appreciate your review! - Aviator Gear
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Tom Ferguson · 2 reviews · Experienced 2024-05-14 ·
★★★★★
Aviator gear did a great job on helping…
Aviator gear did a great job on helping with the design of my patches. I made several changes to design and color, they were great at getting the changes done promptly and at no additional charges, I plan on having several more items done as well
Reply from Aviator Gear2024-06-24
That's awesome to hear, Tom! Thanks a bunch! - Aviator Gear
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Tim · 1 review · Experienced 2023-12-13 ·
★★★★★
The quality is fantastic both in style…
The quality is fantastic both in style and craftsmanship! Customer service is top knotch!
Aviator gear did a great job with our custom patches. They were very responsive, Mart was assisting us. The patches are high quality and turned out exactly how we wanted them. Will use again!
Reply from Aviator Gear2024-06-24
Thank you, Melissa! We'll make sure Mart read this. - Aviator Gear
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Sai DeMarco · 1 review · Experienced 2024-04-13 ·
★★★★★
Great customer service
Great customer service! Coins are high quality.
Reply from Aviator Gear2024-06-24
Thank you, Sai! We hope to work with you again. - Aviator Gear
I use Aviator Gear for few years now.
This is a few reasons I love this company!
No1: Honest prices
No2: Very quick response and take care customer till purchases arrive.
No3: When I order custom patches, give me a very detail information.
Reply from Aviator Gear2024-06-24
Thank you!!
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Christopher · 5 reviews · Experienced 2023-12-06 ·
★★★★★
Bad Design Process, Long Production Timeline, Quality Product
While Aviator Gear always delivers a quality product, the design process and timelines continue to get worse. When “designing” my latest patch, they continued to do the bare minimum throughout multiple email exchanges, often ignoring my requests for changes or cropping images versus actual design work. It ended up that I had to do the image in PowerPoint to get something actually usable. Then there is the production timeline. It is obvious this is a high demand company, but the production timeline is now becoming untenable. However, the end product is always high quality and looks great. It is getting to that point that is pushing me to other companies that provide similar products in a much more desirable timeline and design experience.
Reply from Aviator Gear2024-06-20
Hello Chris,
Thank you for your feedback. We apologize for the issues you encountered throughout the process. Your experience is not what we aim for, and we are actively looking into this. Please expect an email from our team soon to address your concerns.
We appreciate your patience and are glad you are satisfied with the final product quality. We hope to serve you better in the future. - Aviator Gear
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Tom Ridgway · 2 reviews · Experienced 2024-06-05 ·
★★★★★
Great Product, back again!
This is the second time I’ve made a patch with Aviator gear. They are very professional and promptly respond to emails. They make great patches that are vibrant and durable!
Reply from Aviator Gear2024-06-24
Thanks so much, Tom! It's always great working with you. - Aviator Gear
We are a brewery in California and used Aviator Gear to design and manufacture challenge coins for our membership program. Top notch quality and design and a super helpful team. Can't recommend them enough.
Reply from Aviator Gear2024-06-24
We appreciate your recommendation and feedback, Justin! Thanks a lot! - Aviator Gear
