AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
Written by the business, not verified by us.
Is azova.com legit?
azova.com (azova.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-10-24.
We traveled outside the USA, so a Covid test was required for reentry. It was easy for my wife and I to schedule a remote test. They we signed in early and they handled our test without delay. Everything went well. Doing the test from where we were staying was much better than hassling at the airport or at a clinic.
Reply from azova.com2022-04-06
" Hello Greg! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
They did a great job reminding me of the appointment and the proctor was pleasant and easy to understand.
Reply from azova.com2022-04-06
"Hi Marc, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
We had our video antigen tests at 4pm the day before our flight to USA. The video call went OK although felt impersonal to be speaking to a black screen and we couldn't see our reflection to know the caller could see all 3 of us doing the tests simultaneously. We were told we would receive the fit to fly certificate within 3 hours. At 10:30pm we hadn't received an email so i called them and the automated answering service informed me the office was closed until 8am. We couldn't check in to our flight online without uploading the certificate. Eventually the first email came through just after 11pm and we had them all by 11:25pm. It added to what was already quite a stressful ordeal.
Reply from azova.com2022-04-06
" Hi, We are so sorry to hear that your results took longer than you expected. It was an uncommon instance and we can do better. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. If you have any other questions or concerns please reach out to us at 844.692.9682. Thanks, AZOVA."
Fantastic service from both witnessing staff and support staff. I booked the wrong times and this was easily rectified.
Reply from azova.com2022-04-06
" Hi, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
The website is ok but is a little hard to understand. When I checked my appointment, at the very top it said ‘canceled’. I did not cancel it so I was not sure that I had an appointment or not.
I received an email and everything went fine after that. I had difficulty understanding the instructions from the audit lady. Her accent was quite strong. As a result I did not understand that I was supposed to time the 15 mins for the test to finish. They do not stay on the call until the test is complete….which is weird….I thought that this was the whole point of this test. At the end you download a photo of your tester.
However, this beats having to leave the house to get a test to travel.
Reply from azova.com2022-04-06
" Natalie, We are grateful that you took the time out to leave us a review. Your feedback about our testing process helps us to improve service for everyone. Thanks, AZOVA."
Set up of profile and booking appointments was very straightforward. I did this via web and once you download the app, everything is very well laid out. Making edits or adding info to your profile didn't always work on the app (I set up 4 for my family) so I had to go back to the web. Once all details correct, connecting to the call was super easy and aside from being a bit blurry on the practitioner side, all went smoothly. I would have preferred to see her but I think it was really dark where she was so didn't turn on cam. She was personable and professional. She walked us through the process since we could all the tests together and after we had results, the records came back in minutes as she said. Very convenient and if you have your own test kit, you pay only the $20 USD visit cost. Thank you Azova! We're now home safely. ♡
Reply from azova.com2022-03-28
" Dear Lissette, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Azova. We sincerely thank you for taking the time to share your thoughts with us. Thanks, AZOVA."
I was very happy with the service that we received. We needed a provider last minute to help verify our rapid tests to cross the border and they were so easy to contact, communicate with and book quickly with. Friendly and courteous staff helped us through the steps and we were easily able to move forward.
Thanks again.
Reply from azova.com2022-03-28
" Hi Mari, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
The testing website has major issues.
Beware - the testing website will ONLY work on ipad, it WILL NOT WORK ON PC OR IPHONE. And you have to make sure the ipad does not go into standby at any point. or else you will be disconnected.
I spent 30 mins trying to connect on both PC and iphone but it had A/V issues over 6-7 attempts. It could not pick up my microphone consistently on either device. I do zoom calls on iphone and PC all the time and never had these issues.
The testing website sucks!!
Reply from azova.com2022-03-28
" Dear Jennifer, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are sorry to hear you had problems with our application and website. If you would like to discuss this further please contact us at 844.692.9682. Thanks, AZOVA."
Very good idea and service, it's such a waste of time trying to find testing places and not spending a small fortune on some of them. My only comment would be to make the website a bit more friendly.
Reply from azova.com2022-03-23
" Dear James, Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Thanks, AZOVA."
I was abroad and used it to fly back to the US. Customer service was fantastic, fast, and reliable. It was so easy and saved me time. Will definitely rely on it in the future.
Reply from azova.com2022-03-23
" Dear KD, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
I paid $10 for verification of COVID vaccine. On the PC it says verified, but on the mobile app it says it is not verified. I travel tomorrow and cannot use the application as intended despite the upgraded expense. Azova is a waste of time.
Reply from azova.com2022-03-19
" Dery Kerry, “We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. If you still need help with your vaccinations, please reach out to me directly at 855.692.9682 Ext 1062. Thanks, AZOVA."
Edit to my 1 star review. Someone told me to avoid using the app which is frustrating and just type in the info for the website which is VERY EASY to use.
I am very frustrated with the web site I am not able to get anything done on it, there is no one online to help with chat, I called the number listed for customer service and although I kept pressing 3 for technical support the whole messaging process would start over. This is a very frustrating and hard to use site. I would rather just go in person to get an LFT.
Reply from azova.com2022-03-19
" Dear Penny, “We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are sorry to hear you are having problems with our website. Please reach out to me directly at 844.692.9682, and I would be happy to personally help you. Thanks, Azova."
Everything about it was easy. Was able to book a testing time slot same day within a few minutes, test instructions were easy to follow, results were easy to download and later upload to airline. Would use again but hopefully this stupid pandemic is over.
Reply from azova.com2022-03-14
" Vincent, Hello Vincent! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!"
Every thing was easy, convenient, and organized.
Would go this way every time, although hope that we are done with this pandemic!
Reply from azova.com2022-03-14
" Hi, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, Azova."
The Ellume at home kit and virtual observation worked flawlessly and made international travel so easy. Would definitely recommend!
Reply from azova.com2022-03-14
" Hello Micaela! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!"
Easy and straightforward - could get a slot at very short notuvr
Reply from azova.com2022-03-14
" Hi Jack, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."
" Hello Scott! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
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