Wonderful expperience
I don't usually take the time to thank a company for an order but your product and your service WERE SUPERB! I could not be more pleased and your pricing is beyond wonderful. Thank you very much Carla Springer
About Bags Of Love US
Data updated- Website
- bagsoflove.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 64% (7/11)
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About this business
Design personalised products online in exceptional quality, built to last, by our talented team.
Is Bags Of Love US legit?
Bags Of Love US (bagsoflove.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 64% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Incredible customer service and turned…
Incredible customer service and turned my last minute order round in a day, super helpful and excellent quality!
Unique and Perfect for What I Needed
The product was unique and high quality. Shipping took a reasonable amount of time. My order came out better than I could have hoped!
Excellent Product
I purchased this on line as a surprise gift for my daughter. I sent in 2 pictures of her crested gecko and Annie our dog as she needed another carry on suitcase as she has grown out of her baby suitcase now. She’s 9. The pictures and case came out great. The case is great quality it seems so I couldn’t be happier with the product. Thank you Bags of Love
Following my review on the 12 December…
Following my review on the 12 December Bags of love have handled themselves very well since my issue so will be more than happy to give them another try.
Last Minute Christmas Present Rescue
Very grateful to your company for saving our Christmas presents, after the photo studio we had ordered prints from earlier in the month let us down!
Great Job on my custom printing.
Great Job on my custom printing. Thank you much. Overall great experience.
My product turned out incredibly…
My product turned out incredibly beautiful! the customer service was great, and for a very reasonable price I created a custom gift that feels really upscale and personal. Will def be coming back.
The products offered are Outstanding
The products offered are Outstanding! The turn around time and the shipping time is Top Notch.
This is not my first order here
This is not my first order here. This time I ordered a new leather hobo bag complete with my kids pictures. These are awesome and they print so beautifully on leather. I also ordered a velvet tunic. The only reason I didn't give 5 stars was this tunic comes with a black back with the print side only on the front. This cheapens the top rather than just carry the print thru the whole garment.
Fantastic product and really responsive…
Fantastic product and really responsive customer service. Highly recommend!!
AVOID. Terrible product. Seriously bad.
The shipping was fast but the quality was unacceptable. I ordered a canvas print. The canvas frame was put together badly and the wood used was heavy and too thick for a canvas print. The sides of the print bled to the side part and were printed crooked. The actual canvas was not pulled tight enough and the print quality was terrible. No protective coat and the colors were muted and bland. It looked like a cheap print on a concert tshirt without the vibrancy as the colors were washed out. The best part was the shipping email they sent me that started with “your item has been quality checked and shipped”. No way anyone quality checked that order.
Reply from Bags Of Love US2025-09-01
We’re very sorry to hear about your experience and the concerns with the quality of your canvas print. To better understand what went wrong, we’ve reached out to you directly via email and would greatly appreciate it if you could share some details with us. This will allow us to investigate fully and find the best way to resolve this for you. Please review our email at your convenience, and we’ll make sure the issue is addressed satisfactorily. Thanks, Bags Of Love Team
Can't speak on all the products, but only buy the bikini if you are okay showing it ALL
I ordered a custom bikini and was really excited about the idea, but the final product didn’t match what was shown or expected. The bikini top has zero padding and no pocket to add inserts. While it’s not flimsy, it’s very revealing, more than I’d ever wear in public. A little coverage or at least an insert option would’ve made a big difference. One side of the top had my custom image reversed, even though I triple checked my design and it was not mirrored on the design page. The artwork included a cartoon of my husband’s face with a funny hat and wording, it ended up mirrored and made the design look off and unfinished. The bikini bottoms are not mid-coverage like shown on their model. I got a 10/12 (I'm normally a size 10), and while they fit around the waist fine, there’s just not enough fabric. They’re super skimpy and don’t offer realistic coverage unless you're okay with baring a lot more than expected. Shipping was another letdown: I was charged $10 for standard shipping plus an extra $4 “remote area surcharge,” even though I live in a well-served residential area. I don’t get deliveries every single day, but UPS, FedEx, Amazon, and USPS are on my street constantly. It’s not remote. They also stated “signature required” at checkout, but UPS just left the package on my doorstep with no notice and no signature. That feels like a broken promise, especially for a custom order. Lastly, and this part feels shady, there’s no option to leave a review on their site, even though this bikini has 30+ 5-star reviews. That tells me they’re only showing curated feedback and not letting real buyers weigh in. That’s not okay. Great concept, but the fit, fees, and lack of transparency were a big letdown. Wouldn’t order again.
Bags of Love is always making our…
Bags of Love is always making our clients feel special through their print specialization. Kajal was extremely helpful with our tight deadline making sure we were in the loop every step of the way! As always, very pleased with the order!
Very unprofessional!!!!
My order received was not what I approved on the review image emailed to me . I emailed bagsoflove.com and asked it to be fixed and they refused. What got me was I ordered 2 items and only one was not right.
Reply from Bags Of Love US2025-06-19
We're very sorry to hear about your experience and sincerely apologise for the issue with your order. We take matters like this seriously and would like to resolve it for you as quickly as possible. Unfortunately, we're unable to locate your order using the name provided in the review. Kindly share your order number, the email address used to place the order, or the full name on the order by contacting us at [email protected] OR to this portal where the request for the same has been raised. Once we have those details, we’ll promptly look into this and work to find a solution for you. Thank you for bringing this to our attention. We're here to help.
Really disappointed . . . .
Really disappointed with this company. I ordered 2 of the exact same item, same shipping etc...one on Dec 14th (Order A), one on Dec 16th (Order B). I received order B on December 19th. I contacted customer service as this made no sense Order A (the earlier one) had not been dispatched/delivered. Order A still shows order in production with a note they're busy so there are delayed. Customer service were no help, I asked for a refund of the express shipping and confirmation when Order A would be dispatched by close of business, unsuprisingly no update as promised.
Reply from Bags Of Love US2024-12-20
We sincerely apologise for the issues you've experienced with your orders. We completely understand how frustrating this situation must be, especially with the inconsistencies in delivery timelines. Your concerns have been escalated to one of our top team members, who is reviewing this as a priority. Rest assured, we are committed to resolving this for you as quickly as possible. We truly appreciate your patience while we work to get this sorted.
I highly recommend Bags of Love…
I highly recommend Bags of Love services. The graphic printed swimsuit they made for me was perfect, absolutely gorgeous,and exceeded my expectations..
Custom Panoramic Canvas - in Less than 4 days!
My husband and I took a photo of the famous Haystack Rock in Cannon Beach on a recent trip to Oregon, and we loved it so much, decided we wanted to make it an oversized canvas print to hang in our bedroom. I went to other sites to design the canvas, and none allowed us to custom design the size. Or if they did, the pricing was outrageous. And if the pricing of the canvas wasn't outrageous, the shipping price was! Then we saw Bags of Love online and decided to give it a shot. We were a little skeptical due to the pricing of the whole thing, but figured, "hey, if it turns out to be a scam, we're only out $150... which is not terrible in the scheme of things." We ordered it on Monday night. We soon discovered it was being delivered to our home in Georgia... from Heathrow Airport! We figured it might take quite awhile to receive it... nope! Tons of notifications from DHL... by Friday, it was hanging in our home. So how is the quality? It looks amazing! We were concerned the quality of the photo might not look good when blown up into a 28 x 60 inch canvas, but it actually looks great! I'm not a photographer so from my untrained eye, I think it looks really good! So there's my review... great product, great price, super fast shipping, beautiful canvas of a beautiful memory! I wouldn't hesitate to use Bags of Love for future projects.
This company is terrible
This company is terrible, and the good reviews are undoubtedly fake. I ordered an acrylic photo block, which arrived off center and fuzzy. Customer service is useless, and bags of love in no way stands by their products. Complete WASTE OF MONEY!
This amazing business turned my fluid…
This amazing business turned my fluid art work into stunning, high quality and color dispersion runner length rugs! I was informed consistently on their production and final shipping, and even received an overseas call to ensure I was getting what I paid for and ordered. I plan on taking orders during my gallery viewings and Shows! I am also gifting them for Christmas! Well done all!!!
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