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Shopping & Fashion

myGemma

65 reviews

4.765 reviews
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About myGemma

Data updated
Website
mygemma.com
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (4/4)
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Is myGemma legit?

myGemma (mygemma.com) has a 4.7 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Judy · 1 review · Verified · Experienced 2026-07-31 ·

Quick response

Quick response, honest prices, good customer service, quick shipping service.

S
Sabrina Cortez · 2 reviews · Experienced 2026-08-03 ·

I have never sold purses through a…

I have never sold purses through a reseller before so I was really nervous but this is legit and super professional! I got my money as soon as they received my bag. I definitely recommend and will use again in the future if I need to resell a bag.

g
gloria · 3 reviews · Verified · Experienced 2026-07-30 ·

Great Experience

This was the simplest and most pleasant way to sell jewelry. Emre was knowledgeable and polite. They give a quick response and follow through quickly with paperwork and payment. I will use this company in the future.

a
asburyandhermitage · 2 reviews · Verified · Experienced 2026-07-20 ·

Item was not authentic!!

Reply from myGemma2026-08-05

Hi! We are sorry that you didn't like the LV bag you purchased. Once you returned the bag to us (for a full refund as per our authenticity guarantee), we reviewed the bag and found no issues with it - authenticity or otherwise. To further back our claim, we used Entrupy (a 3rd party authentication tool) to verify the authenticity and it agreed with our authenticity statement. We provided you with this certificate, but have not heard back from you. We hope you will continue to work with myGemma in the future. myGemma

E
Eva · 2 reviews · Verified · Experienced 2026-07-21 ·

Fast and efficient

Fast and efficient. Would recommend.

R
Ricky McConaughey · 1 review · Experienced 2026-07-31 ·

Great customer service

R
Robert Medori · 1 review · Verified · Experienced 2026-07-26 ·

Matt and his team made the process of…

Matt and his team made the process of consigning simple, fast and transparent.

F
FE · 1 review · Verified · Experienced 2026-07-18 ·

Highly recommend!

Always a great experience using MyGemma to sell my luxury items!

F
FRAN · 3 reviews · Verified · Experienced 2026-07-24 ·

Great customer service

K
K Scott · 1 review · Verified · Experienced 2026-07-15 ·

The process was easy

The process was easy, and they were able to get top dollar for my jewelry.

R
Rina Castanon · 1 review · Verified · Experienced 2026-07-21 ·

My experience with Mark has been…

My experience with Mark has been excellent, He is professional, prompt, kind, understanding, knowledgeable and outstanding. I definitely recommend the business. I would continue to do business with Mark. Trust and conference with a company is everything.

J
Jose Rodriguez · 2 reviews · Verified · Experienced 2026-07-14 ·

I had an outstanding experience with MyGemma

I had an outstanding experience with MyGemma, and I especially want to thank Mark Salinaro for providing exceptional customer service throughout the entire process. He made everything simple, transparent, and stress-free from start to finish. The offer was fair and competitive, and there were no scams, no uncertainty, and no hidden surprises—just honest, professional service. The entire transaction was handled efficiently, and I received my payment the very same day, which exceeded my expectations. I highly recommend MyGemma to all of my family and friends. If you're looking for a trustworthy company that offers great prices, excellent communication, and a fast, seamless selling experience, MyGemma is the place to go. Thank you again, Mark, for making this such a positive experience!

C
Cali girl · 6 reviews · Verified · Experienced 2026-07-20 ·

What a pleasant surprise

What a pleasant surprise. Since it was my first time working with this company, I was initially a bit hesitant about selling my purse to them. I’m so glad I decided to move forward. Mark made the entire process easy, smooth, transparent, and impressively fast. Truly exceptional customer service.

K
Kathleen Osullivan · 3 reviews · Verified · Experienced 2026-07-22 ·

Delivery was very prompt

Delivery was very prompt. The item was in pristine condition.

K
Kendra · 7 reviews · Verified · Experienced 2026-07-19 ·

My experience was great because it was quick and easy.

My experience was great because it was easy and professional. I felt like I received a fair price for my LV backpack.

R
Rave · 2 reviews · Verified · Experienced 2026-07-20 ·

Fast and Efficient

Fast and Efficient! Thx Mark!

H
Herbert Moloney · 4 reviews · Verified · Experienced 2026-07-21 ·

Process was handled very well

Process was handled very well. Trustworthy and professional

J
Julie Klapstein · 5 reviews · Verified · Experienced 2026-07-20 ·

Fast shipment

Fast shipment, well packaged and b beautiful handbag as advertised

M
Mary · 1 review · Verified · Experienced 2026-07-20 ·

Easy to use picture taking tools

Easy to use picture taking tools, clear instructions, fast response times.

K
KRB · 5 reviews · Verified · Experienced 2026-07-17 ·

Paid $25 freight for ground Fedex on a…

Paid $25 freight for ground Fedex on a less than 1 pound item. Was supposed to be here three days ago came within 100 miles of my location and now has gone 1000+ miles away with no ETA.

Reply from myGemma2026-07-27

Hello. We shipped on Friday (the day of your order), but, unfortunately, it now seems that Fedex is having an issue with the shipment. Thank you for flagging the Fedex deliverability issue. We have now put in a trace from our end and will update you via email with any information we receive from FedEx. We appreciate your frustration and will work to get further information from Fedex. If the package is lost, we will of course provide you with a full refund. If you have any questions, please do not hesitate to contact us at [email protected] Thanks, myGemma