Is BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store legit?
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store (bambibaby.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-10.
I never received my stroller, even though it was marked as delivered. I was home all day on the delivery date, and no package was delivered to my address. I contacted the company, but the issue has not been resolved. This has been a very disappointing experience, and I would not recommend buying from them based on my experience.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We’re sorry to hear you’re disappointed with your experience. We reviewed the order and can confirm it was placed on 7/21, and both items were delivered via FedEx on 7/24, with delivery photos provided by FedEx showing both packages at the delivery location. We’re happy to work with you further to help resolve this and make sure the matter is properly addressed.
Great order and delivery communication. Timelines we're accurate and we received our product in a timely manner and love it!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We love hearing that everything went smoothly from ordering to delivery! We’re so glad the communication and timelines were on point and that you’re loving your new product. We appreciate you choosing Bambi Baby!
Fina was great. Lots of options to choose from. Plenty of space to test out all the products.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We love hearing that Fina took such great care of you! We’re glad you enjoyed having so many options and plenty of space to test everything out. We truly appreciate you choosing Bambi Baby!
My experience was great! Exceptional customer service!!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We love hearing that you had such a great experience! Our team is always here to make sure you receive exceptional service from start to finish. We truly appreciate you choosing Bambi Baby!
The order arrived late via FedEx and without installation, even though I had paid for the installation service. My experience was very poor, and I will neither repeat it nor recommend it.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We’re truly sorry for the delay and for the installation service not being completed as expected. We understand your frustration, and we’re making this right by having our team come out to your home to properly assemble it. We sincerely apologize for the inconvenience.
It was an easy process to Oder a baby shower gift and have it delivered .
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We’re so glad ordering and having your baby shower gift delivered was such an easy process! We appreciate you choosing Bambi Baby and hope the gift is a big hit!
J
Jan · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
Loved my experience
Fast and efficient
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so glad you had a fast and efficient experience! That’s exactly what we strive for. Thank you for choosing Bambi Baby—we appreciate your support!
Customer service is next level. They will always have a business.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We love hearing that! Our customers mean everything to us, and we’re so happy our team was able to provide that next-level service. We truly appreciate your support and look forward to helping you again!
We had a great experience shopping with Bambi Baby. We learned so much and made the best choices for our little one. Megan was so patient with us and really too the time to thoughtfully answer all of our questions.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so happy to hear you had such a great experience with Bambi Baby! We love knowing that Megan took the time to patiently answer all your questions and help you feel confident in the choices you made for your little one. We’ll be sure to share your kind words with her. Thank you for choosing Bambi Baby!
R
Rada · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
I was very overwhelmed and confused as…
I was very overwhelmed and confused as a new single parent trying to decide which car seat and stroller would be the best choice. They helped me narrow down my options, answered all of my questions, and guided me through the entire process. Their support made the decision-making process so much easier, and I truly appreciated their patience, expertise, and help every step of the way.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so glad our team was able to make the process feel a little less overwhelming and help you feel confident in your choices. We know there are so many options to consider, and we’re always here to listen, answer questions, and guide you toward what works best for your family. We truly appreciate your kind words and are honored to have been part of this journey with you. Thank you for choosing Bambi Baby!
The best. Always so happy with bambi baby. We use them for everything
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We love hearing this! It means so much to know Bambi Baby is your go-to for all your baby needs. We truly appreciate your continued support and loyalty, and we’re always happy to be here for you and your family. Thank you for choosing Bambi Baby!
K
Kat · 2 reviews · Verified · Experienced 2026-07-19 ·
★★★★★
Really fast shipping
Really fast shipping. Good overall experience and happy with our purchase
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-28
We love hearing that you had such a great experience! We’re so glad your order arrived quickly and that you’re happy with your purchase. We hope to see you again soon!
The dresser was packaged very nicely and the delivery driver was very nice!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so happy to hear your dresser arrived safely and was packaged with care! We’re also glad to know you had such a great experience with your delivery driver. Thank you for choosing Bambi Baby—we appreciate your kind words!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so happy to hear your delivery was quick and easy! That’s exactly the experience we strive for. Thank you for choosing Bambi Baby—we appreciate your support!
We went on a weekend so it was pretty hectic and busy, but a nice man spotted us looking confused, asked what we needed and we were outside with our new convertible car seat in less than 10 minutes. We were in the store 30 minutes total, impressive considering the amount of people shopping that day.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We love hearing this! Even on a busy weekend, we’re so glad one of our team members noticed you needed a hand and was able to get you set up with your new convertible car seat so quickly. We know weekends can get hectic, so we truly appreciate you recognizing the effort our team puts in to help every customer. Thanks for choosing Bambi Baby!
M
Michael · 1 review · Verified · Experienced 2026-07-18 ·
★★★★★
Great product And great customer…
Great product And great customer service!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We’re so happy to hear you loved both the product and the customer service! We truly appreciate you choosing Bambi Baby and look forward to helping you again!
Bambi baby was incredible. At the store in Melville the nicest store associate helped me make sure the car seat fit into my car before purchasing, and the team there was incredibly helpful and knowledgeable. Shipping was super fast and everything was packed perfectly. LOVE getting the Bambi bucks too- this spot was way better than big box stores- more personal and better perks shopping here. Thanks Bambi!
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We love hearing this! We’re so glad our Melville team took the time to make sure the car seat was the right fit for your vehicle and helped make your shopping experience easy and stress-free. We’re also thrilled you enjoyed the fast shipping, careful packaging, and of course, your Bambi Bucks! We truly appreciate you choosing Bambi Baby over the big box stores and supporting our family-owned business. We can’t wait to see you again!
A
Adam · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
Good product, deceptive business practices
Got a popup to save 10% on my first order, but then the product I went to order was not eligible. Next when placing the order, I had to pay $37 to be able to have "free" return shipping and "Package Protection". If I am paying $37 return shipping is not free... satisfied with the product but not a fan of their business practices
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We sincerely apologize for the frustration and appreciate you taking the time to share your feedback. We understand how disappointing it is when a promotional offer doesn't apply to the item you were hoping to purchase. Unfortunately, some brands are excluded from discounts based on manufacturer pricing policies.
Regarding the $37 charge, that optional service includes both package protection and return shipping coverage—it isn't required to complete your purchase, and we understand how the wording may have been confusing. We truly appreciate your comments and will share them with our team as we continue working to make our offers and checkout process clearer. We're glad to hear you're happy with your product and hope we'll have the opportunity to provide you with a better overall experience in the future.
Reply from BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store2026-07-25
We're so happy to hear your order arrived quickly and that you were pleased with the quality and packaging! We take great care to ensure your items arrive safely and appreciate you choosing Bambi Baby. Thank you for your kind words—we hope to help you again soon!