62 reviews
BambiBaby.com - Strollers, Car Seats, & Cribs Baby Store (bambibaby.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-10.
Easy website to use fast shipping great customer service
We're so happy to hear you had such a smooth experience! We love that you found our website easy to use, enjoyed the fast shipping, and received great customer service. Thank you for choosing Bambi Baby—we appreciate your support and look forward to helping you again!
Bambi Baby was exactly what my husband and I were looking for to be able to try strollers and car seats! The staff was very knowledge and helpful. Specifically, Olivia at the Middletown location was fantastic! She was very patient will all of our questions and helped us make the best decisions for our family. All of the products were high quality and it was fun to be able to try out each stroller in the store on the spot. We highly recommend Bambi Baby.
We're so happy you and your husband had such a wonderful experience at our Middletown store! Being able to test strollers and car seats in person is one of the best parts of shopping at Bambi Baby, and we're thrilled Olivia made the experience so enjoyable. We'll be sure to share your kind words with her. Thank you for your recommendation, and we look forward to helping your family again in the future!
Great customer service, my sales associate Martha was knowledgeable about the products, answered all my questions. My order was delivered to my door and easy to setup. Thank you for making my shopping experience easy.
We're so happy to hear you had such a great shopping experience! Martha will be thrilled to know her product knowledge and helpful guidance made a difference. We're also glad your order arrived smoothly and was easy to set up. Thank you for choosing Bambi Baby—we look forward to helping you again!
The store had everything you needed to test out strollers and reps make sure to ask about your lifestyle so they can recommend what's right for you specifically.
We love hearing that you had such a great experience! Being able to test out strollers in store and having our team take the time to understand your lifestyle is exactly what we want for every family. We’re so glad our team helped you find what was right for you!
We loved selecting our Nuna Travel system at Bambi Baby! They had an excellent stock of many brands and it was so necessary to try them in store. The associate who helped us, Amanda, was so patient, knowledgeable, and answered all of our questions! She got to know our needs and guided us towards the perfect stroller and newborn car seat for our lifestyle. Will definitely be back for the next baby products we need.
We're so happy you loved your experience at Bambi Baby! Being able to compare so many brands in person makes such a difference, and we're thrilled Amanda took the time to understand your family's needs and help you find the perfect Nuna travel system. We'll be sure to share your kind words with her. Thank you for choosing Bambi Baby—we can't wait to help you again when it's time for your next baby gear!
We're so glad to hear you had an excellent experience with our chat team! Providing friendly, helpful service every step of the way is what we strive for. Thank you for choosing Bambi Baby—we appreciate your kind words!
Great experience
We're so happy to hear you had a great experience! Thank you for choosing Bambi Baby. We appreciate your support and look forward to helping you again soon!
Margie in Melville was amazing! She was so Helpful and informative! Made our experience picking out furniture, stroller and car seat very easy.
We're so happy Marge made your experience such a great one! Helping families find the perfect furniture, stroller, and car seat is what we love to do, and we're thrilled she made the process easy and informative. Thank you for choosing Bambi Baby—we'll be sure to share your kind words with Marge!
I bought the stroller and the accessories for my granddaughter. The products are beautiful and well designed . My son and his wife are thrilled with the purchase and cannot wait to put their newborn in the stroller.
Congratulations on your growing family! We're so happy to hear your son and daughter-in-law are thrilled with the stroller and accessories. We hope they enjoy every stroll with their little one, and thank you for choosing Bambi Baby to be a small part of such a special time!
Smooth sales process and fast delivery. Also they provide very good advice and guidance on IG message.
That's what we're here for! 😊 We're so glad you had a smooth shopping experience and fast delivery. Thank you for your kind words about our team—we're always happy to provide advice and guidance, whether it's in-store or through Instagram. We truly appreciate your support and hope you enjoy your new purchase!
Easy delivery, item arrived earlier than expected at a lower price than other retailers. I was able to get a color for my product that was not available at other locations as well. Item arrived and was super easy to assemble and we love it!
Woo hoo! 🎉 We love hearing this! Thank you so much for sharing your experience. We're thrilled your order arrived ahead of schedule, you found the perfect color, and even got it at a great price. Best of all, we're so happy assembly was a breeze and that you're loving your new purchase. Thank you for choosing Bambi Baby, and we hope you enjoy it for years to come!
The best place in NYC to go stroller shopping! Super knowledgeable staff, very friendly, this is the only place you should go to learn about stroller and buy one!
Thank you so much for the amazing recommendation! We couldn't agree more—our NYC team is passionate about helping families find the perfect stroller, and we're so glad you had such a great experience. We truly appreciate your kind words and are honored to be your go-to stroller destination in the city. Enjoy your new stroller!
Bambi Baby is truly knowledgeable. I'm a first time dad and had no idea what to look for in a sea of strollers. The Bambi Baby website, social channels and staff are all so good at explaining the differences in all the strollers. When I called and spoke to Anthony he was super helpful by asking me questions and understanding our needs. He directed me to right product and I'm very grateful. Thank you!
Thank you so much for your thoughtful review! We know shopping for baby gear as a first-time parent can feel overwhelming, so we're thrilled that our website, social channels, and Anthony were able to make the process easier. We'll be sure to share your kind words with Anthony—he'll be so happy to hear he helped you find the perfect stroller for your family's needs. Congratulations, and thank you for choosing Bambi Baby!
Easy to order. Arrived earlier than expected and they asked me if the delivery window is ok for me. Delivered with care into my house. The EMT discount and bambi bucks is a huge bonus
Thank you so much for your kind review! We're so glad your ordering experience was easy, your delivery arrived ahead of schedule, and that our team made sure the delivery timing worked for you. It's great to hear you enjoyed the EMT discount and Bambi Bucks too! We truly appreciate your support, and most of all, thank you for your service as a first responder.
Placing the order is relatively easy, as would be any online shopping but the delivery has been a mess. I have been on top of it and still haven't been able to get a proper scheduled delivery arranged. Very disappointed with the service.
Thank you for sharing your feedback. We're sorry to hear that the delivery scheduling process was frustrating. We do want to clarify that your order was delivered within the 2-week timeframe that was quoted at the time of purchase. For larger items, Freight Club shipping does unfortunately take additional time compared to standard package deliveries, as it involves coordinating freight carriers and delivery appointments. We understand that the scheduling communication can feel inconvenient, and we appreciate your patience throughout the process. We're glad your order arrived, and we truly value your feedback as we continue working to improve the overall delivery experience for our customers.
We have had great experiences at Bambi baby every time. This time even with the store being packed Matt took the time to show us our options in what would work for our growing family. I love the fact that him as a father himself was able to give us great scenarios of what life is like with two small kiddos. We are incredibly happy with our selections and love that the store also offers first responder discounts.
Thank you so much for your continued support and for sharing this wonderful review! We're so happy to hear that Matt was able to take the time to walk you through the best options for your growing family, even during a busy day. His personal experience as a dad is such a valuable part of the guidance he provides, and we're glad he could help you feel confident in your selections. We truly appreciate your service and are honored to offer our first responder discount. Thank you again for choosing Bambi Baby—we're excited for your family and hope you love everything!
I made two gift purchases through Bambi Baby and the process was simple and the communication was excellent.
Thank you so much for your kind review! We're delighted to hear that both of your gift purchases were easy and that our communication made the process even better. We truly appreciate your support and hope to help you again in the future!
Great and the sales assistant was very helpful
Thank you for your kind review! We're so happy to hear you had a great experience and that our sales associate was so helpful. We truly appreciate your support and hope you enjoy your new purchase!
I was traveling to the US from South Africa and last minute needed a stroller delivered within three days. I called the BambiBaby team on a Friday afternoon and within an hour the stroller was on its way to me. I received it the following morning.
Wow—thank you for such an incredible review! Stories like yours are exactly why we're so passionate about what we do. We're thrilled our team was able to get your stroller shipped out so quickly and make sure it arrived before your trip. Providing the best customer service is what we strive for every day, and we're so grateful you trusted Bambi Baby. Safe travels, and enjoy your new stroller!
Good experience and very knowledgable
Thank you for your kind review! We're so happy you had a great experience and found our team knowledgeable. We truly appreciate your support and hope to see you again soon!
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