BandsOffAds (bandsoffads.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 14% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-02.
terrible UCG video, takes forever to receive it, and the creator even mentioned another brand in my videao
terrible UCG video, takes forever to receive it. You have to emailed them multiple time in order to get your video, although they advertised only some business days to deliver. The creator DID NOT follow any instructions nor scripts you provided. The creator even mentioned another brand in my video and she filmed my video in front of her toilet. Also she flipped her video and shows my product writing in wrong direction. Terrible experience.
I emailed them more than 10 times to ask them to revise or refund and return my product, they keep silent, no response and EAT $150 for 1 trash video + the expensive product I sent (although they said product will be return with prepaid label). Such a scammer.
Their customer service is absolutely terrible. It can definitely be a lot better and improved. I would’ve gave them a 2 star because the content was somewhat acceptable for what I needed. However, the ad they provided and scrip wasn’t compliant with Meta which then led to my account getting permanently disabled.
I would’ve thought this company and their team would check their scripts to ensure compliance before typing it out and sending the ad to the customer but no, this isn’t apart of their procedure.
I hope they implement this soon as well as a better support team for communications. I have received any confirmations about my order. No updates on what stage it’s in. I haven’t received anything! This is still ongoing from
August 17th when the order was placed. It’s currently September 6th with nothing resolved.
They can definitely be a lot better until they fix those things they will not have my money.
Hopefully they improve soon. Be wary of your decisions.
Here was my order number for reference: #A973D9F2
Reply from BandsOffAds2024-09-09
Hey Jay,
Upon checking everything was delivered according to plan. Please check your portal and let us know.
Fast and easy to use, I think the best part is they give you an edit on the final product free of charge. Overall the simplicity of their service is amazing!
Reply from BandsOffAds2024-10-26
Thanks for the amazing feedback! We're honored to help with your product videos!
Scam! I ordered 3 videos the videos were HORRIBLE, had a lot of back and forth to get the modifications needed done. On top of that they charged me more than they should and have promised a refund 3 weeks ago then completely dissapeared. I have emailed them over 10 times with 0 replies. What a dissapointment. Not even sure how this is legal.
Easy to follow, clear instructions and best of all my videos came within 1-2 days! I highly recommend BandOffAds for anyone just starting video creation - they will be my go to for all my videos!
Reply from BandsOffAds2024-10-26
Thanks for the amazing feedback! We're honored to help with your product videos!
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