Baudville (baudville.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
优质的产品，价格合理，发货及时。会再次从博德维尔订购！
Thank you for your kind words! We put a great deal of thought into the products we offer, so it's wonderful to hear that you found the quality and value worthwhile. We're glad your order arrived quickly, and we look forward to serving you again in the future!
这是我向 Baudville 发出的第二份订单。喜欢他们的产品，订单比预期更快到达我！！
Welcome back! We're delighted you returned for a second order and even happier that it arrived ahead of schedule. Thanks for sharing your experience!
我下了订单，并保证它会在某个日期到达。因为我很担心而打电话过来，却被告知我的产品缺货了。没有人通知我，现在我除了他们今天才发现的蹩脚的道歉和借口之外一无所有。如果我不打电话，我就什么都不知道。服务差
We're sorry that we disappointed you. Learning that an item was out of stock after being given an expected delivery date—and only after reaching out to us yourself—is not the customer experience we aim to provide. We would appreciate the opportunity to review what happened and make things right. Please email us at [email protected] with the word "Survey" in the subject line, and one of our supervisors will review your order and reach out to you promptly. Thank you for bringing this to our attention. Your feedback helps us identify opportunities to improve our communication and customer experience.
当我的奖杯到达时破损了（尽管我会说它运送得非常快！），客户服务非常好。一个好人接了电话并立即帮助了我。你不能对公司提出更多的要求。谢谢 ：）
Nobody wants a broken trophy, but we're so glad our team was able to help right away. Thank you for your kind words—we'll be sure to share them with the team!
Incredibly quick turnaround time! Thank you!
Thank you! We know timing matters, so we're glad we could get your order to you quickly.
Thank you for making sure the trophies arrived on time!
You're very welcome! We know those trophies were needed for a special occasion, and we're glad they arrived right on time. When it's time for the next celebration, we'll be here to help.
The trophies themselves are beautiful, everything came timely, and everything was correct on the name plate. Unfortunately, the box one of the trophies came in was broken and there was some kind of residue on the sphere. It came off with a cleaning wipe, but not what I'd expect on something new.
Thank you for your review. We're delighted to hear the trophies arrived on time, looked beautiful, and that everything was correct on the name plates. That said, we agree that a damaged box and residue on a new trophy are not what you should expect from Baudville. While we're glad the residue came off easily, we appreciate you bringing this to our attention. We'll be sure to share your feedback with our team as we continue to improve our packaging and quality control processes. If you'd like to discuss the issue further, please reach out to our team at [email protected] and we'd be happy to review it with you.
在线订购很容易。 运输速度比我预期的要快，这意味着压力更小！ 谢谢。
Less stress is exactly what we like to hear! We're glad ordering was easy and that your package arrived sooner than expected. We appreciate the feedback.
非常适合我们的成长与感恩客户晚餐，他们确保准时到达。
Growth & Gratitude—what a wonderful event to be part of! We're so glad the items were a great fit and arrived in time for your client dinner. Thank you for choosing Baudville to be a small part of such a special occasion.
Music to our ears! We're so glad you enjoyed the products and the speedy delivery.
The items are beautiful once they got here, but I ordered them plenty in advance and noticed way too late that they didn't ship. I had to reach out to customer service and was told that one items was on backorder so none of them had shipped. Luckily, the person I spoke to saved the day and got us a replacement- but I couldn't find any communication that there would an issue.
Thank you for your feedback. We're so sorry for the frustration and stress this caused. While we're happy to hear you were pleased with the items once they arrived, we understand how disappointing it is to place an order well in advance only to discover there was a delay. We especially apologize for not proactively notifying you about the backordered item and its impact on the shipment. We're glad our customer service team was able to find a replacement and help get your order back on track, but we know that shouldn't have required you to reach out first. Your experience highlights an area where we need to do better, and we're actively working to improve our communication around inventory issues and order status updates. Thank you for giving us the opportunity to make things right, and we appreciate you bringing this to our attention.
The products are beautiful and were delivered in a timely manner!
Beautiful and on time, that's a combination we love! We're so glad you enjoyed your order.
Easy to order, delivered efficiently.
Wonderful! We're glad we could make the ordering process simple and hassle-free.
Disappointed. This was the 8th year I ordered acrylic awards for our annual student ceremony, and based on my experiences in previous years, I expected the same quick service and quality I had always received. Unfortunately, that was not the case this time. My order remained in “processing” for an extended period, and the only way to check shipping updates appeared to be through the Shop app, which never worked for me. I submitted an online inquiry and never received a response. When I called for an update, I was informed that my item was out of stock, though I had never received any notification. The employee told me they would switch my order to a smaller version of the same award so it could ship sooner, but that never happened. When I called a second time, a different employee again told me the item was out of stock and said there were no notes on my account regarding the previous conversation. Thankfully, this employee was able to resolve the issue and get replacement items sent out. However, I am still waiting on a price adjustment, and because the order arrived so late, I missed the opportunity to present the awards at our ceremony. Instead, I now have to mail them to students’ homes, creating additional expense and inconvenience. After many positive years as a customer, this experience was very disappointing.
Thank you for your continued business over the past eight years and for taking the time to share your experience. Reading your review is especially disappointing because you've trusted us year after year, and this time we fell short. I sincerely apologize for the lack of communication, the unanswered inquiry, the misinformation regarding your replacement order, and the delays that ultimately caused you to miss presenting the awards at your ceremony. We understand that these awards are more than just products. They are an important part of recognizing your students' achievements. Missing that moment because of issues on our end is something we deeply regret. You should not have had to call multiple times for updates, nor should you have been left wondering about the status of your order. This is not the experience we want for any customer, especially one who has supported us for so many years. As a gesture of our appreciation for your loyalty and our apology for the inconvenience, we will be processing a 25% credit on your order. We will also ensure the outstanding price adjustment is completed. Thank you for your patience and for allowing us to make this right. We truly value your partnership and hope to earn back the confidence you've had in us for the past eight years.
Awesome! We're glad ordering was easy and your order arrived quickly.
Always a quality product, fast shipping and superb customer service!
"Always" is one of our favorite words to hear. Thank you for your continued trust—we're so glad we've been able to consistently deliver for you.
We have used Baudville for about 10 years and the awards that we purchase are perfect and the delivery is extremely fast. Website is easy to use.
Ten years, wow! Thank you for allowing us to be part of your recognition programs for so long. We're delighted to hear the awards continue to meet your expectations and that ordering remains quick and easy.
Thank you for your review, and I’m sorry for the frustration. We’ve checked your tracking, and USPS shows the package was delivered on 5/23 at 11:05 AM. I completely understand how disappointing it is when you don’t have it in hand. If you’re still unable to locate it, please check around your delivery area and with your local USPS office, as they can often provide additional delivery details. If it still can’t be found, reach out to us directly, and we’ll be happy to help with next steps. We appreciate you bringing this to our attention and hope it gets resolved quickly.
I was concerned about my order arriving on time for our award banquet so I used the chat to check on the status and found out that my order had not been processed yet but, they rushed it through and I received it on schedule and everything was perfect and beautiful. I could not be happier. Thanks Team Baudville!
Award banquets are stressful enough without having to worry about whether your order will arrive on time! We're so glad our team was able to help, and even happier that everything arrived on schedule and looked beautiful. Thank you for trusting Team Baudville to be part of your celebration.
Great product at a very nice discounted price. Down side: Shipping cost doubled the price paid to actually receive the order. Suggestion: Consider offering free shipping options.
Thank you for your review. We're delighted to hear you were happy with the product and the value it provided. We also appreciate your feedback regarding shipping costs. We understand that shipping can have a significant impact on the overall purchase experience, and we'll be sure to share your suggestion regarding free shipping options with our leadership team for consideration. Thank you for taking the time to share your thoughts with us.
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