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Is Beachsissi_Swimsuits legit?
Beachsissi_Swimsuits (beachsissi.com) has a 3.0 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 42% give 1 star; The business has replied to 22% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-24.
I received two products from this site and I must say that the quality is excellent, the sizes correspond perfectly, and the costumes are the same as in the photo. The assistance is also excellent and responds promptly if there are any problems. Advised!
Beach Sissi has the cutest suits, & I am obsessed! The fit was exactly as described, and it was shipped fast and efficiently. The packaging was also so adorable! Def a life line customer now 💙
DONT TELL ME YOU WILL DO BETTER NEXT TIME BECAUSE I DO NOT WANT TO HEAR IT. I WANT MY REFUND. I AM DONE WITH YOUR SCAM SITE. NOV 2023 I PURCHASED TWO ITEMS, I RETURNED BOTH ITEMS ON NOV 22/11/2023 THEY ARE STILL TELLING ME THEY HAVE NOT RECEIVED THE ITEMS. I WENT TO THE POST OFFICE AND HAD THEM TRACKED, THEY SAID THE PARCEL HAD REACHED THE DESTINATION. STILL NO REFUND AND AS IT HAS COSTED ME MORE TO RETURN THEM, NOT GOOD ENOUGH BEACHSISSI, FIVE MONTHS HAVE GONE PAST NOW, REFUND ME.
Reply from Beachsissi_Swimsuits2024-04-22
Hi Jo,
Sorry for any incovenience caused to you. As we stated in our Return & Exchange policies, refunds will be reimbursed to your original account after we received your returns. If you still yet receive the refund, it means we didn't receive the parcel. if the parcel was returned NOV 22/11/2023, it should have been delivered, please confirm the parcel was surely returned to our provided shipping address.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
Never received my order and when I emailed to ask about it I was informed it was on it's way. It was on it's way to a totally different state and address than what I put down. I wish I had read the reviews first. They got my $40.00! Complete scam!
Reply from Beachsissi_Swimsuits2024-04-23
Hi Alicia,
Sorry for any inconvenience caused to you. We checked your order status, it is shows that the order has been delivered on 17th, April. It is usually dropped at front door or mailbox, if you still not receive it, please tell us, we will contact the logistics company and ask for a photo(Proof of Delivery) and then forward it to you. If the parcel was lost after delivery, we have different solutions to deal with this problem properly, please do not worry.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
Ordered 3 x dresses about a month ago and received an email to advise that parcel WAS on the way......still no sign a month later....but in their defence they did reply saying it was stuck in customs. 2 of the other garmets received in another order - Size XL is very small by Australian Standards so in reality it is between a medium and large and from other reviews on this site, it is impossible to do returns, so I guess they won't get any use. I have ordered clothing from a reputable company in Canada and the delivery with FedEx comes within the week of ordering. Wanted to take the garments away......(:
Reply from Beachsissi_Swimsuits2024-04-23
Hi Michelle,
Sorry for any inconvenience caused to you. We checked your order via Michelle Earl, there is only 1 order(placed on 18th, Mar) in our back-end order database, this order was shipped on 19th, Mar and arrived at MELBOURNE, VICTORIA, AU on 23th, Mar, then the parcel met the import Customs inspection till now, and we can't interfere with this process. If the parcel cannot not being delivered finally, we will arrange to refund directly, please do not worry.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
Terrible products. Super thin, see through, frayed seams, size chart is not accurate and NO RETURNS allowed even though I reached out the day I opened the package. Warning!
Reply from Beachsissi_Swimsuits2024-04-23
Hi Sarah,
Sorry for any inconvenience caused to you.
Firstly, most of our swimsuits & dresses are true to size. Customer can see the size chart in each product info page to check the detailed measurements. Meanwhile, our team spare no effort to make our products consistent with the size guide, which is based on the average customer's body figure.
Secondly, We accept the return & exchange request within 15 days from delivery date.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
Return policy is not clear and difficult to obtain return info.
Suit does not fit , way too small. Ordered my usual size medium and this suit was ridiculous! Looking for a little girl who would like a free suit. A business that sells women’s swimsuits should have an easy no postage return policy!
There is an option of mailing the suit back to china which cost over $50 to get a refund for a $43 suit!!!!
Very disappointing experience.
Reply from Beachsissi_Swimsuits2024-04-23
Hi Ginger,
Sorry for any inconvenience caused to you. We accept the return & exchange request within 15 days from delivery date, for the return shipping cost, as we stated clearly in our Return & Exchange policies, the consumer should be responsible for the shipping fee if the return is caused by non-quality problems, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
It is absolutely not possible to return an item! I am beyond frustrated!!!
Reply from Beachsissi_Swimsuits2024-04-22
Hi Heidi,
Sorry for any incovenience caused to you. We accept the return & exchange request within 15 days from delivery date. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
I order from this company in February and got used items with no liner in the swimsuit and no tags and they would not refund me for used items as they said I could return but when I did that the USPS charges $30 send back to China! Do not buy from this company as they do not treat there customers good!
Reply from Beachsissi_Swimsuits2024-04-23
Hi Heather,
Sorry for any inconvenience caused to you.
Firstly, most of our swimsuits are full lined, some styles just have liner in front or back, this is determined by design or practicability.
Secondly, our team spare no effort to make our products consistent with the size guide, which is based on the average customer's body figure. Customer can see the "size guide" in each product info page to check the detailed size reference information.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
I ordered a woman’s swim suit and it looked like a child’s. The dress was huge on outside but the “slip” underneath was a child size clearly now made for the dress.
The return is ridiculous. They return 12% without you shipping back or send back and pay shipping yourself to china. They say include paper invoice but there wasn’t one. Scam
Reply from Beachsissi_Swimsuits2024-04-23
Dear Customer,
Sorry for any inconvenience caused to you.
Firstly, most of our swimsuits & dresses are true to size. Customer can see the size chart in each product info page to check the detailed measurements. Meanwhile, our team spare no effort to make our products consistent with the size guide, which is based on the average customer's body figure.
Secondly, We accept the return & exchange request within 15 days from delivery date. the consumer should be responsible for the shipping fee if the return is caused by non-quality problems, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team would have introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
This is the worst company I have ever dealt with. I ordered 2 bathing suits. The first one was defective. The clasp on the back doesn't click into place so it just falls off. The 2nd was torn and looked like it had been worn by somebody 20x's larger than it could handle. I took photos and sent them. They told me basically that i was lying and the clasp does work and the other was still wearable. They refused to allow me to return them and now they won't even respond to my emails. I have contacted my credit card company and hopefully they will resolve the problem. Do not order anything from this company. They are thieves!
Reply from Beachsissi_Swimsuits2024-04-23
Hi Trina,
Sorry for any inconvenience caused to you.
Firstly, as we stated in our Return & Exchange policies, If the received products are damaged/defective, our team will resend a correct or a new product immediately or refund directly after verification. If the received product does not have such problem, the refund request will not be accept by our customer service team.
Secondly, we accept the return & exchange request within 15 days from delivery date, if your return request was initiated in this time frame, our team would have provided the return shipping address via email, please check it, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
OMG!!!! Why did I not read the reviews before I purchased. I ordered a XL bathing suit and what I received a child vould wear!!. Attempted to return and was given the most ridiculous options that was to my expense. I will just donate the swimsuit to a much smaller person and call it a day!!! Please, buyers beware of this scam company.
Reply from Beachsissi_Swimsuits2024-04-23
Hi Joanna,
Sorry for any inconvenience caused to you.
Firstly, most of our swimsuits & dresses are true to size, it is impossible to happen that the received products are children wear size. Customer can see the size chart in each product info page to check the detailed measurements. Meanwhile, our team spare no effort to make our products consistent with the size guide, which is based on the average customer's body figure.
Secondly, we accept the return & exchange request within 15 days from delivery date, for the return shipping cost, as we stated clearly in our Return & Exchange policies, the consumer should be responsible for the shipping fee if the return is caused by non-quality problems, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
I wish I had read the reviews prior to purchasing from Beachsissi. I received three items, they did not fit. I wanted to return them only to find out I had to pay 51.00 to return them to China?
I would not recommend purchasing from Beachsissi.
Reply from Beachsissi_Swimsuits2024-04-23
Hi Jill,
Sorry for any inconvenience caused to you.
We accept the return & exchange request within 15 days from delivery date, for the return shipping cost, as we stated clearly in our Return & Exchange policies, the consumer should be responsible for the shipping fee if the return is caused by non-quality problems, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
I wish I read the reviews before I purchased. Suit is ridiculous odd. The information you must send to be “considered” for refund is extensive. BUYERS BEWARE. I wish social media did not advertise . I had no idea I would have to return & pay for shipping back to China. I hope BBB catches up with these companies some day.
I spent over $200 with this company. Most of the items did not fit. I was responsible for the cost ($45) of returning the items to someplace in China. I have yet to receive a refund. I have no way of knowing whether or not they have received the items since my emails have not been answered. Only wished I had looked for reviews before I purchased.
Reply from Beachsissi_Swimsuits2024-04-22
Hi Mary,
Sorry for any incovenience caused to you. We accept the return & exchange request within 15 days from delivery date, for the return shipping cost, as we stated in our Return & Exchange policies, the consumer should be responsible for the shipping fee if the return is caused by the consumer, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
You have to return an item to China at your cost. Website does not state that.
Reply from Beachsissi_Swimsuits2024-04-23
Hi Kimberlee,
Sorry for any inconvenience caused to you. We accept the return & exchange request within 15 days from delivery date, for the return shipping cost, as we stated clearly in our Return & Exchange policies, the consumer should be responsible for the shipping fee if the return is caused by non-quality problems, the specific shipping cost would be vary based on the post company consumers choose. If the consumers are not satisfied with the returning shipping cost, we do have different solutions to deal with this problem properly, which is more cost-effective than shipping the product back. Our customer service team has been introduced it to you via email, please check, thanks.
Contact us if you have any question, we will offer you feedback asap.
Regards,
Beachsissi Team.
The bathing suit color of the top doesn’t match the color on the bottoms. The bottoms are also cut really weird. Too difficult to try and return, that’s where they scam you!!
This company is a scam! Terrible quality & appalling business practices.
I was warned not to bother returning the items as they still never refund you. I did anyway and figured out their scam. They actually give you a return address that doesn’t exist & therefore don’t ever receive your returns. Luckily I had used PayPal & submitted a complaint through them & eventually received a full refund. A win for the small guy! Please people - DON’T BUY FROM THESE GUYS!!
Do NOT buy anything from these people. Returns have to be shipped to CHINA. Customer service is via email. The chances of product making it back and you actually getting a refund is about 5%. Instagram should remove them! I wish I had seen the reviews on Trustpilot before I burned $100.