Bebonia (bebonia.com) has a 3.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 28% give 1 star; The business has replied to 68% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
I have purchased from Bebonia many times so I am very confident in their product. I order from the UK so it is not cheap, however for me they are worth every penny as I cannot find the same quality elsewhere,they do however last me a long time.
Reply from Bebonia2025-04-08
Thank you so much for your continued support and for taking the time to share your experience. It truly means the world to us to hear that you’ve found value and lasting quality in our extensions. We're honored to be part of your curly hair journey, and we're always here if you ever need anything.
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Villa Designer · 1 review · Experienced 2025-03-20 ·
★★★★★
No waves, flat and color stains
Definitely not the same hair from 3 years ago color washing leaves my sink with wash off black color the hair quality's and texture is flat no waves at all really disappointed
Reply from Bebonia2025-04-08
We're so sorry to hear that your recent experience didn’t match what you’ve come to expect from us, and we truly appreciate you taking the time to share your feedback. We’d love the chance to look into this further and make it right. If you're open to it, please reach out to us at [email protected] with your order details so our team can assist you.
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Dmc · 3 reviews · Experienced 2025-03-28 ·
★★★★★
I ordered my product.They don't have…
I ordered my product.They don't have customer service phone numbers only emai. My product has never been given a tracking order. I have never been responded to after four emails sent and I have never been offered another color I have never been asked.I sent four messages and still am awaiting a response.
Reply from Bebonia2025-04-08
We’re so sorry to hear about your experience and truly appreciate you taking the time to share your feedback. This is absolutely not the level of service we aim to provide. We’re reaching out here to kindly request more information about your order so we can look into this immediately and provide the support you deserve.
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Ari · 2 reviews · Verified · Experienced 2025-03-21 ·
★★★★★
these are amazing!!!
these are amazing!!!! i wear them every chance i get!!! they look like they’re growing from my head. will probably order more.
Reply from Bebonia2025-04-03
Thank you so much for your kind words — it’s the ultimate compliment to know your extensions blend so seamlessly they look like they’re growing right from your head — that’s exactly what we aim for. Enjoy!
You don't have customer service via phone. I've never received my product. You always have products on backorder
Reply from Bebonia2025-04-03
We’re so sorry to hear about the trouble. Our team has been responding, but it seems there may have been an issue with email delivery — we're so sorry you felt unheard. We can confirm your order has shipped and is on its way! We also appreciate your feedback about phone support and will pass it along to our team. If it’s easier, feel free to send us a DM on social media — we’re always happy to help however works best for you!
Hair tangles too easily after washing or getting in a pool or if you have your windows down with the wind blowing ur hair . Bought it twice . First time they said it was my fault because I straightened it. Second time I didn’t straighten but went in the pool and it got soooo tangled. Had to throw away.
Reply from Bebonia2025-04-03
We’re so sorry to hear about your experience — we completely understand how frustrating that must have been. We don’t recommend swimming in your extensions, as pool chemicals like chlorine can severely dry out the hair and affect its quality. You can learn more about our hair maintenance tips here to help keep your extensions in the best shape possible: https://bit.ly/41WOHPl. We truly appreciate your feedback and are happy to help with any questions or concerns!
Thank you so much for your sweet words! We're so happy to hear that Shanece was able to assist you and make your experience a great one. We truly appreciate you taking the time to share your feedback!
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A.Le · 1 review · Experienced 2025-03-15 ·
★★★★★
Customer Service is Lacking
The most unhelpful customer service. You ask a question and they respond with a vague and useless response until you ask the question so specifically that they just don't respond.
Reply from Bebonia2025-03-17
We're truly sorry to hear that you didn’t have a positive experience with our customer service. That’s certainly not the level of support we aim to provide, and we’d love the opportunity to make things right. We’ve requested more information so we can look into your concerns and ensure your questions are fully answered. Please feel free to share any details, and we’ll do our best to assist you as quickly as possible.
I had a great experience shopping for curly hair extensions on this website! The selection process was super easy, and I found the perfect curl type to match my hair. The quality is amazing, the extensions are soft and natural-looking, and the shipping was fast. Highly recommend!
Reply from Bebonia2025-03-17
We're so happy to hear that you had a great shopping experience and found the perfect curl match. Our goal is to make the process as easy and seamless as possible, so knowing you love the quality and fast shipping truly makes our day. We appreciate your support and recommendation!
I have searched for the easiest way to add instant volume and length to my curls without spending hours clipping in pieces or worrying about blending… and y’all, I finally found it!
Bebonia’s Curly Slip-On Extensions are an absolute game-changer. Unlike traditional clip-ins, this piece is literally a headband-style extension that slips on in seconds—no damage, no stress, and NO complicated installation. I just pop it on, adjust it to sit naturally with my curls, and boom—instant fuller, longer curls that look 100% real.
The best part? The curls match beautifully! I was a little skeptical at first because finding extensions that blend with natural curls is not easy, but Bebonia totally nailed it. The hair is soft, lightweight, and bouncy—just like real curls should be.
Whether I’m styling a big voluminous look or just want some extra oomph for a night out, this slip-on extension makes it effortless. If you’ve been thinking about trying extensions but hate the idea of clips or tape-ins, this is your answer.
Obsessed is an understatement.
Reply from Bebonia2025-03-17
Your review absolutely made our day! Our goal has always been to make adding volume and length effortless while keeping your curls looking natural and flawless, so hearing that you found the perfect match means the world to us. Thank you for trusting Bebonia with your curls and for sharing your experience in such a thoughtful way!
Great quality, perfect curl pattern and texture for my hair.
Reply from Bebonia2025-03-13
Thank you so much for your wonderful review! We're thrilled to hear that the quality, curl pattern, and texture are a perfect match for your hair. Enjoy!
Customer service very reliable and fast. But I still have not recieved my hair extensions as it has almost been 2 weeks. I have contacted bebonia and they told me to contact ups which I have had, and there is no package to be found. I had ordered beforehand, so I know the product is good. I will not be buying from this brand again if I don’t get my money back or the hair sent to me. Thank you
Reply from Bebonia2025-03-06
We're so sorry to hear that you haven’t received your package. We’ve responded to your email and will continue working with you to find the best resolution. Your satisfaction is very important to us, and we appreciate your patience as we sort this out!
Love how quick u guys reply, and how smooth the checking out process is!
Reply from Bebonia2025-03-13
Thank you so much for your kind words! We're thrilled to hear that you had a smooth checkout experience and that our team was able to assist you quickly. Your support means the world to us!
I wish there were more install methods available, like tape-ins.
Reply from Bebonia2025-01-30
Thank you so much for sharing what you want to see next! We completely understand wanting more install options, and we truly appreciate your input. We’ll be sure to pass this along to our team as we’re always looking for ways to expand our products to better serve you. Your thoughts mean the world to us!
Customer service was quick and thoughtful as well as informative
Reply from Bebonia2025-01-23
Thank you for taking the time to share your experience! We’re so glad to hear that our customer service team was able to assist you quickly and thoughtfully. Your feedback truly inspires us to keep doing our best.
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Maria · 2 reviews · Verified · Experienced 2025-01-21 ·
★★★★★
Good quality product
Good quality product, this is my second set of clip in's and they match my curl type perfectly.
Reply from Bebonia2025-01-23
We’re so happy to hear that you’re loving your clip-ins and that they match your curl type perfectly—it’s always our goal to provide products that feel just right for you. We truly appreciate your continued support!
Great extensions, perfect color match, good customer service
Reply from Bebonia2025-01-23
Thank you for your thoughtful review! Your support and feedback truly make our day. Enjoy your gorgeous extensions, and thank you again for sharing your experience!
Amazing hair! The last time I bought hair from Benonia, it lasted me 9 months - its still great and only buying new hair now because my hair has recovered from being straightened and is more curly so I need the curly hair rather than the spiral! Amazing quality!
I just wish you stocked them in the UK!
Reply from Bebonia2025-01-20
Wow, thank you for your review! We’re thrilled to hear that your Bebonia hair has served you so well, and it’s even more exciting to know you’re returning to find the perfect match for your beautifully recovered curls. We truly appreciate your feedback about UK availability, and we'll make sure to share this with our team. Expanding accessibility is something we’re always exploring. Thank you again for your continued support!
We’re so happy to hear that you’re loving your Bebonia extensions and that it feels soft and beautiful. We’re thrilled to know we could make your experience a great one!
