Where is my order?
It’s been more than a month and I didn’t receive my order (ORDER #BCE018098926). They said it takes max 17 business days... I don’t think it’s true and I really hope I will receive them.
About Bellechloe
Data updated- Website
- bellechloe.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 67% (8/12)
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About this business
We live and breathe fashion because it’s a way of life. It encourages self-expression and self-reinvention while staying true to our spirit. It unites us through our shared love for beauty. Fashion empowers and emboldens every one of us.
Is Bellechloe legit?
Bellechloe (bellechloe.com) has a 1.4 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 67% of negative reviews. Last updated 2026-10-24.
What people say
Order #BCE018098368
Order #BCE018098368. This is my order id. Its been so long but still neither they have shipped my product nor they are responding me on mail. I have mailed them at least 100 times. Terrible customer service. Please don't buy from them. They are just looting people. They are fake. Please don't waste your money on Bellechloe. They will keep your money and will not fulfill your order.
terrible customer service
I ordered three pairs of magnetic lashes during a buy two get one free promotion and only received one even thought they charged me for the price of two. I’ve emailed and tried to get in contact through the website and there is not response. I want my money back.
Worst customer service
Ordered magnetic lashes a month ago and havent received them. I emailed them twice and have had 0 responses. Do not recommend them at all.
Buyer beware
I’m upset to see they are still posting these boots on their website! False advertising at its greatest. This stuff comes from China and they are impossible to work with. Buyer beware!
Been almost 2 months since i ordered…
Been almost 2 months since i ordered boots for as a gift.. (1-21-2019) and it is now (3-14-2019) not happy all.. was wanting to get something unique as a gift.. never shopping from here again.. not happy at all..
Reply from Bellechloe2019-04-09
Dear Kelcee, As the previous extreme cold weather which caused the delay, many orders backlog in the airport, it's difficult for the Chicago USPS to deal it in time. I'm sorry for the inconvenience caused, and now according to the shipment updated here https://t.17track.net/en#nums=LT341424824CN. Your order has been delivered.
My daughter has had to change her…
My daughter has had to change her credit card because this company has continued to debit her for merchandise that was never received. We filed a fraud complaint with our credit card company. Bellechloe will probably respond to this posting with a phony tracking number to make people believe they are legit. Any time that a company does not have a website listed where you know you can leave a Google review. Watch out.
Reply from Bellechloe2019-04-09
Dear Kurt, could you please tell me the order number or your daughter's name to verify it?
Horrible experience!!!!
Horrible experience!!!!! Placed my order December 28th and still have nothing. I emailed them as there’s no number to call and the email came back looking like it was written by a 10 year old. The tracking number they gave me comes from China and isn’t even valid. Fake, fraud! My lawyer will be filing a complaint with the FTC if I don’t have my money back within 2 days.
Reply from Bellechloe2019-04-09
Dear Christy, as the previous extreme cold weather which caused the delay, I'm sorry for the inconvenience caused. And now according to the shipment updated here https://t.17track.net/en#nums=LT270298480CN, https://t.17track.net/en#nums=LT261792547CN, your order has been delivered.
Cheap thin products that aren’t worth it.
Cheap thin products that aren’t worth your money. Stay away!
Reply from Bellechloe2019-01-21
Dear Michael, may I have your order number to verify the problem?
I'm about ready to get a lawyer for…
I'm about ready to get a lawyer for this company I ordered some shoes the day after Christmas haven't received any tracking information any order information nothing the email I received from your company was so poorly written. I thought I was reading from a child's letter I want my boots or I want a refund this company is a disgrace I will never evershop here again
Reply from Bellechloe2019-01-21
Dear Elizabeth, Your order has been shipped out, the tracking number is LT232840364CN, the shipment updated here https://t.17track.net/en#nums=LT232840364CN. It has been shipped to US on Jan.17th.
It would be nice for updates
It would be nice if they had a valid tracking number or respond to inquiries. I ordered 95.00 worth of merchandise and I haven't heard anything since. I'm reporting this as fraud. I'll just find similar items.
Reply from Bellechloe2019-01-05
Dear Frenchesca, Refer to the shipment updated https://t.17track.net/en#nums=LT135619786CN, your order has been delivered. Your item was delivered to a parcel locker at 12:20 pm on January 2, 2019 in CONCORD, NC 28027. Could you please check it? Thanks for your cooperation.
Don’t Throw Your Money Away!
Worst merchandise ever. Poorest of quality, customer service, and shipping. Purchased a sweater, if you can call it that for a Old Navy price. No packing slip or receipt of any kind., just the poorest constructed excuse for a sweater!Extremely thin. You can see where it will unravel if worn , or laundered. I wish I could attach a photo! My guess is Bellechloe wouldn’t like that. I threw $50 in the garbage with this purchase.
Reply from Bellechloe2018-11-26
Dear Arlene, thanks for shopping with BelleChloe. This is the first time that this kind of problem has arisen. We have always paid great attention to the quality of our products. Can you send us some pictures about the products so that we can verify the problem? Once we received it, we will deal the problem as soon as possible. And I also send you a email to confirm the problem, thanks for your cooperation.
Ordered from them over a month ago and…
Ordered from them over a month ago and never got my order, never even got any shipping information or anything. There’s not even a customer service number to contact them. 😡😡
Reply from Bellechloe2018-11-17
Dear Senorita, I have received your information, I'm sorry for that and I just replied your email. After verified with the logistics company, the shipping information of your order will be updated within 3 days. In order to show our apologies, we would like to change the shipping method to the express shipping and give you a coupon 10% off so that you can receive it in the shortest time. I am sorry for the inconvenience caused .
Arrived as advertised.
I love bellechloe, all of my products arrived just as advertised. They're perfect. And they delivered when expected.
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