Bellepoque

Kat WittUnited States · 1 review · Posted 2021-10-10

Sweater received was not as pictured

Sweater received was not as pictured; return requires shipping back to Hong Kong - postage is more that the cost of the sweater!

Shipment took several weeks

Shipment took several weeks, and was 3 packages, but all the items I purchased are finally here and they are all lovely! The fit is good and I have a great looking outfit to mix and match.

Goods arrived as ordered and sizing was…

Goods arrived as ordered and sizing was great.

Never got my order and they ignored me

I placed an order at the end of August and still haven't received it. I tried contacting them multiple times, they ignored all my emails. No updates on anything, Belle Poque basically robbed me so now I will have to file a dispute with my bank. Horrible customer service, don't shop here unless you want to get robbed

Excellent Product!

The fit is perfect, product is exactly as advertised and arrived quickly. I am very impressed with the quality and service received.

Delays

While the quality of the clothing is very good, I have only received 2 of the 3 items I ordered over a month ago. You should choose a different carrier.

Good quality and fast delivery very…

Good quality and fast delivery very happy

Beautiful items and speedy service

perfect !

perfect !! <3

Nothing to review except poor service

Interesting I’m asked for a review and I’ve never received what I ordered. I seem to be getting “fake” shipping notices. Will NEVER ORDER FROM THIS COMPANY AGAIN.

My dress arrived super fast and fit…

My dress arrived super fast and fit perfectly!! 🤩

Amazing!!!!!

Jacqui BartholomewAustralia · 2 reviews · Posted 2021-07-05

Unfortunately after waiting a few weeks…

Unfortunately after waiting a few weeks for my order l emailed them and they stated there are long delays and they wanted me to change the size and colour of several of my purchases. I stated that l wished to get a refund as they didn't have the product l paid for. I promptly received a refund. And l mean within an hour. This was going to be a negative review but due to their prompt replies and refund they turned it around. Hope to purchase from them again in the future.

I absolutely adore my dress

I absolutely adore my dress! A beautiful pattern and while I do have to get the dress adjusted slightly, it's just perfect.

Hilda GardianUnited States · 3 reviews · Posted 2021-06-26

Wrong delivery address? Get over it.

I made an order and when it showed the confirmation page, it had a different address than what I put in, so I immediately emailed you guys, since you have no phone number, asking to change my delivery address to match my billing address. Unsurprisingly, you guys took almost 2 days to answer and told me it couldn't be changed because it had already been delivered. Now my precious expensive top is going to my old address like 1 hour's drive away from me and I bet those people won't send it back. They'll just steal it. I am sure you won't offer a refund, but this is unacceptable that you don't even offer a way for people like me to edit their delivery address. Thank you for listening and I will not be shopping here ever again. There are plenty of 50-60's style places with similar pricing that actually communicate with their customers properly, and most of them even have a way to change the address or cancel the order and redo it, like Amazon. Please think of getting a more immediate help-line, because no one should have to waste $40-$60 on product they'll never receive.

Not satisified 😥

Ordered April 30, slow response to emails, took a long time to get the order done and sent (it was shipped May 27), and It still hasnt arrived, it hasnt moved since June 9. I even got a response deleted on the fb page, so people couldnt see that i havnt received My order yet. I even got an e-mail response, that clearly wasnt for me, its an update on someone elses order. Sooo... Its really hard to make this review positive 😥 After i made this review, the package has moved, as far as I understand, it should finally have reached My country.

The clothing was beautiful and of great…

The clothing was beautiful and of great quality. I have found my new go-to source for clothing!

Never received parcel.

Prompt and as expected

Order came quick, and fully satisfied

I absolutely love your dresses

I absolutely love your dresses. The quality and patterns are amazing. I twll my group, Pin-Ups for a Purpose (72 members) to buy directly from your website because your prices are better than Amazon and you offer more selection. I love Belle Poque! 💛