They have the products I need where…
They have the products I need where other companies don't. The free shipping over $300 is a nice option
About Berlin Packaging
Data updated- Website
- berlinpackaging.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 85% (23/27)
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About this business
Berlin Packaging is a hybrid packaging company supplying wholesale bottles, containers, innovative design, financing, and supply chain services across all markets. We serve customers of all sizes - from small business to Fortune 500 companies.
Written by the business, not verified by us.Is Berlin Packaging legit?
Berlin Packaging (berlinpackaging.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is good. 78% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers truly love the wide selection of well-organized products and find the online catalog extremely user-friendly, intuitive, and easy to navigate. People also frequently praise the incredibly helpful customer support team and appreciate consistently receiving their bulk orders quickly with reliable shipping. However, some reviewers noted that shipping costs can be quite high for smaller purchases and experienced occasional bugs or slow performance while browsing the website. A few consumers also mentioned receiving damaged items due to poor packaging or facing minor difficulties when trying to order matching caps for their containers.
Auto-generated from all reviews of this business. For reference only.What people say
Prompt service
Prompt service, easy to use webpage
The process was smooth in making my…
The process was smooth in making my order
Large array of packaging'
Large array of packaging' No MOQ Great Customer Servicr
The website takes a very long time to…
The website takes a very long time to load items and be able to add them into the cart. Took about 25 minutes of leaving the site and logging back on to finish my one order.
VERY slow website
I love the products and the quick shipping BUT, the website is so painfully slow. You really need to do something to improve the VERY VERY slow speed of the site. This is not an isolated incident. It happens every single time. I don't have this issue with any other supplier I order from.
Ease of using a tax-exempt charge card
Your process for using a tax-exempt charge card was super easy. It made the current burden of all the steps to make federal purchases so much easier. I wish all companies were this easy.
Ease of on-line ordering very quick and…
Ease of on-line ordering very quick and confirmations sent automatically
Site was very easy to use and your…
Site was very easy to use and your customer service and response was excellent
You write on your webshop Free shipping…
You write on your webshop Free shipping above 300 USD and then you charge 140 USD when my total is 585 USD ex shipping. That's scamming customers.
Easy to order and hopefully delivery…
Easy to order and hopefully delivery will be good
Reply from Berlin Packaging2026-08-25
We're so glad to hear that your ordering process was easy! We hope your delivery experience is excellent too.
POOR COMMUNICATION ON YALLS END
POOR COMMUNICATION ON YALLS END, CAN'T SEEM TO UNDERSTAND WHAT A CUSTOMER WANTS AND YET YALL SEEM TO ALWAYS SHORT THE ITEMS THAT ARE ORDERD
Reply from Berlin Packaging2026-08-25
We sincerely apologize for the frustration our communication and order accuracy issues have caused. We are actively reviewing our processes to ensure all orders are fulfilled correctly. Our team will be reaching out to you to help with anything you need.
Bottle order
Easy to repeat order and a good price.
Great experience.
Reply from Berlin Packaging2026-08-25
We appreciate your feedback. So happy to hear your experience was a positive one. Thank you for shopping with us!
Great as always
Always speedy and on time.
Reply from Berlin Packaging2026-08-25
We're so happy to hear that our service was speedy and on time for you. We truly appreciate your kind words!
Online ordering works great
Person on the phone explained things well and directed me to purchase online to make thing extremely easy.
Reply from Berlin Packaging2026-08-25
We're so glad our team could make your experience easy and clear. We appreciate your kind words!
Thumbs up
Ease of designing labels.
Reply from Berlin Packaging2026-08-25
We're glad to hear that designing labels was easy for you. We appreciate your feedback.
It was ok not intolerant
Reply from Berlin Packaging2026-08-25
We appreciate your feedback. Our Customer Care Team is available to discuss any concerns you may have had with your order. Thank you for taking the time to respond!
I used to be able to buy ALL of my lids Here
I used to be able to buy Black, Red, Yellow, and White 63-485 Flip top lids with liner all from you folks. The last two orders I have to buy three of the lids from somewhere else.
Reply from Berlin Packaging2026-08-25
We appreciate you sharing your experience regarding the availability of our flip-top lids. We understand your frustration with having to source items elsewhere. We are actively working to improve our product offerings.
BUY IS EASY
GOOD, BUY IS EASY
Reply from Berlin Packaging2026-08-25
We're so glad to hear you found the buying process easy! We truly appreciate your positive feedback.