good
Service was good
About Bessler Auto Parts
Data updated- Website
- besslerautoparts.com
- Category
- Public & Local Services
- Location
- United States · Wilder
- Status
- Unclaimed
- Replies to negative
- 33% (3/9)
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Is Bessler Auto Parts legit?
Bessler Auto Parts (besslerautoparts.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
What people say
Buyer beware
I was sold a bad part, once installed in the vehicle, it would barely drive. Differential was bad, as evidenced by the chunks that came out when I removed the fresh fluid. Emailed the seller through 2 platforms and never received a response. Worst salvage yard I have ever dealt with. I drove a 4 hour round trip for nothing and wasted money. Horrible experience.
Good Communication / Parts as…
Good Communication / Parts as advertised.
Very fast turn-a-around
Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.
Unprofessional and unorganized
Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door
Best customer service
Best customer service Good warranty
Reply from Bessler Auto Parts2023-12-11
Thank you Julio! We do proud ourselves in our warranty.
The price was great and arrived fast
The price was great and arrived fast. Also packed great.
Reply from Bessler Auto Parts2023-12-11
Thank you for taking time to leave us a review! We appreciate the time.
Excellent communication and customer…
Excellent communication and customer service!!!
Reply from Bessler Auto Parts2023-12-11
Thank you John!!
Happy with Besslers
What I needed, fair price, good service.
Reply from Bessler Auto Parts2023-12-11
We are glad you are happy with us!
Excellent experience with the team
Reply from Bessler Auto Parts2023-11-09
Awesome Brian! Thanks for the feedback.
Rare bad experience.
I ordered a rear axle on line from them. Never got it. I called several times with no reply. Adam from Besslers reached out me to explain the unfortunate series of events that created this mess and did his best to make it right. I use Besslers in Hebron a lot and never had an issue so I will consider this an anomaly.
Reply from Bessler Auto Parts2023-11-07
Jason, thank you for your understanding and allowing us to rectify the issue. -Bessler Auto Parts.
Door was great yeah.
Door was in excellent condition.
Quality part and great price
Quality part and great price. Excellent costumer service!
Got the parts to the wilder location…
Got the parts to the wilder location quickly. Fixed the car and pocketed the rest of the insurance $$. Thanks besslers!!
Over a week and still nothing
Been over a week still haven't received the door I bought on line ,the web page says 24-48 hours starting to ythink its whenever someone gets around it ?
Reply from Bessler Auto Parts2023-11-07
Hello. We did experience an issue with our website processor. Please reach out to me directly. Adam, extension 304.
Nice conversations via text good. Work
Good part fix well
Canceled my order without any notice or…
Canceled my order without any notice or telling my why they cancelled it .
Quick and Easy
Right part, fair price. I was a bit surprised that parts had to be ordered in advance by phone or on-line. I've been buying used parts for 40+ years and this is new to me, but it worked well once I figured it out.
The website is easy to navigate and the…
The website is easy to navigate and the part showed up quickly and was correct for my vehicle.
Everyone I dealt with from the ordering…
Everyone I dealt with from the ordering to the pick up process was GREAT! their energies were unmatched and they made the process so smooth